Videoslots Casino - O jogador está criticando o longo processo de retirada.

videoslot promises fast withdrawals in up to 5 minutes but after talking to the customer service representative, he stated directly that it is not possible for them and withdrawals take 3 to 5 business days instead of 5 minutes. their lifting program is reportedly not yet ready for quick buys but still claim another. not then this casino can be 10/10

videoslot lupaa nopeita nostoja jopa 5minuutissa mutta juteltuani asiasta asiakaspalvelijan kanssa hän totesi suoraan ettei se ole mahdollista heillä ja nostot kestää 5min sijaan 3- 5 pankkipäivää. heidän nostoohjelmansa ei kuulemma ole vielä valmis pikanostoihin mutta silti väittävät toista. ei silloin tämä kasino voi olla 10/10

Dear Lasse,

It’s quite usual for withdrawals, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. I’m sorry I didn’t find anything about instant transfers in the terms and conditions. Could you please advise which payment method you have opted for? I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

Dear Lasse,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.