Vulcan Vegas Casino - O jogador afirma que o seu pagamento foi atrasado.

it's in the regulation of the site and they don't comply, they don't pay, to receive it falls on time to pay the responsible sector says there's no date. Already on the website, look what it says.

Shame on keeping a website on the channels since it doesn't pay. If you pay me within the stipulated time, I'll come back and talk too

esta no regulamento do site e não cumprem , não pagam , pra receber cai na hora pra pagar o setor responsável fala que não tem data . Já no site olha que fala .

Vergonha manter um site nos canais já que não paga. Se me pagar no prazo regulamentado eu volto e falo também

Dear JASON50,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Well, if they talk in minutes at most 2 days now comes with the conversation of 14 days forget it won't pay, as I said if I pay I come here I give my testimony that the site is serious

Pois é, se falam em minutos no máximo 2 dias agora vem com a conversa de 14 dias esquece não vai pagar , como falei se pagar venho aqui dou meu testemunho que o site e sério

Dear JASON50,

Have you received your withdrawal from the casino yet?

Dear JASON50,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.