Wager Tales Casino - A jogadora não consegue acessar sua conta.

I deposited 30 euros at this casino and claimed a bonus. Now the problem is, I won, but suddenly I can't log in with my email address and password anymore.

Habe bei diesem Casino 30 euro eingezahlt hatte ein Bonus in Anspruch genommen Jetzt das Problem habe auch gewonnen komme aber jetzt plötzlich nicht mehr mit meiner Email Adresse und Passwort rein

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Had you completed verification before you lost access to the account?
• Can you please clarify how much money is being withheld in your casino account?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina