Wazamba Casino - A retirada do jogador está atrasada.

Hi and since last Thursday I've been waiting for a € 1000 transfer, I contact the assistance on the site and it tells me to change the card, I change the card and it tells me that it is being processed,

THE PROBLEM IS TODAY I GO TO ACCESS THE SITE AND IT GIVES ME A WHITE SCREEN WITH THE WRITING "OBJECT, OBJECT" WHAT SHOULD I DO?

I HAVE NO BANK TRANSFER IN THE ACCOUNT

Salve e da giovedi scorso che aspetto un bonifico da 1000€, contatto l’assistenza nel sito e mi dice di cambiare carta, cambio la carta e mi dice che e in fase di elaborazione,

IL PROBLEMA E OGGI VADO PER ACCEDERE NEL SITO E MI DA UNA SCHERMATA BIANCA CON SCRITTO "OBJECT, OBJECT" COSA DEVO FARE?

NEL CONTO NON HO NESSUN BONIFICO

Hello lucaMahseu,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Wazamba Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear lucaMahseu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.