Terrible casino run by an incompetent and careless man. My deposit was not credited to my player account and despite reporting it, no one has bothered to fix it even the next day! I don't think anyone deposits to be playing in maybe few days?? This is still a new casino that barely has any customers so there is no excuse to leave such issue pending that long unless the casino is very busy. This is just pure carlesness and totally unacceptable! I requested a refund and termination of my account as I refuse to spend one more cent of my money in a casino that provides such a bad service and does not care about their customers. If they will continue their sloppy attitude, I will dispute the transaction with Revolut and also file a complaint with their main office and/or regulator. It was not too much money but that doesn't make it OK and any potential players should be aware. I do not recommend this casino.
UPDATE: Casino credited my deposit after 4 days, interestingly just after I already disputed the transaction by Revolut. My mistake I gave them the benefit of doubt and a second chance.Long story short, I ended up with money stolen from my balance and my account blocked soon after several email complaints.
Stay away!
UPDATE: Casino credited my deposit after 4 days, interestingly just after I already disputed the transaction by Revolut. My mistake I gave them the benefit of doubt and a second chance.Long story short, I ended up with money stolen from my balance and my account blocked soon after several email complaints.
Stay away!
- Nothing good
- Unproffesional casino
