há 3 mesesOriginalTradução
update
now a level 2 vip
wagered 87000+
13 pages of deposits
91 deposits
almost $3000 deposited.
the cashbacks are not automative, as they should be when you reach levels.
the withdrawals are terrible, they say in the terms and conditions the minimum is 30 aud however it's $200 aud, the card is an option for withdrawal, but everytime they cancel it after you waste time. they have no other option for withdrawals under $200 but e-wallets.
Their staff often get things wrong, that actually breach the casino terms and conditions.
I also had issues with the merchants at first but that was a long time ago, I thought after that was fixed the casino would improve, but there are so many problems
They send you emails saying you are vip, yet then will say you are not a vip. the cashbacks are tiny and the no deposit bonuses are awful.
now a level 2 vip
wagered 87000+
13 pages of deposits
91 deposits
almost $3000 deposited.
the cashbacks are not automative, as they should be when you reach levels.
the withdrawals are terrible, they say in the terms and conditions the minimum is 30 aud however it's $200 aud, the card is an option for withdrawal, but everytime they cancel it after you waste time. they have no other option for withdrawals under $200 but e-wallets.
Their staff often get things wrong, that actually breach the casino terms and conditions.
I also had issues with the merchants at first but that was a long time ago, I thought after that was fixed the casino would improve, but there are so many problems
They send you emails saying you are vip, yet then will say you are not a vip. the cashbacks are tiny and the no deposit bonuses are awful.
- good amount of slots
- bad vip bonuses, lies about withdrawal methods, support often uses incorrect information
2
PlayMojo Casino
há um mês
Hello biginkedaussie,
Thank you for taking the time to share your experience. We sincerely appreciate your loyalty and the level of engagement you've shown with our platform.
We’re genuinely sorry to hear about the issues you've encountered—especially regarding cashback processing, withdrawal options, and inconsistencies in VIP communication. Your feedback is incredibly valuable and highlights areas where we need to improve.
We want to make this right. Please reach out to us directly at [email protected] with your account details so we can personally look into your concerns, clarify any misunderstandings, and ensure you receive the support and service you deserve as a valued Level 2 VIP member.
We’re committed to earning back your trust and providing a smoother, more transparent experience moving forward.
Best Regards,
The Play Mojo Team
Thank you for taking the time to share your experience. We sincerely appreciate your loyalty and the level of engagement you've shown with our platform.
We’re genuinely sorry to hear about the issues you've encountered—especially regarding cashback processing, withdrawal options, and inconsistencies in VIP communication. Your feedback is incredibly valuable and highlights areas where we need to improve.
We want to make this right. Please reach out to us directly at [email protected] with your account details so we can personally look into your concerns, clarify any misunderstandings, and ensure you receive the support and service you deserve as a valued Level 2 VIP member.
We’re committed to earning back your trust and providing a smoother, more transparent experience moving forward.
Best Regards,
The Play Mojo Team
