há 3 anos
Se desejar discutir algo relacionado com Art Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Art Casino - discussão geral
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há 2 anos
Olá, existe algum endereço para o qual eu possa ir se me sentir enganado por este cassino? O site da autoridade reguladora diz que você não deve contatá-los. Existem endereços/números de telefone/organizações no site do provedor que você deve contatar se tiver uma disputa ou algo assim. Mas não consigo encontrar nenhum endereço no site deste cassino. Alguém tem um endereço de e-mail para o qual eu possa escrever se meus esforços com este cassino não forem bem-sucedidos em determinados problemas? Ou é aconselhável entrar em contato com o regulador?
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há 2 anos
I feel you should find the complaint feature quite suitable. As far as I can see two complaints were successfully resolved for you in the past, so if you need help again, go on and submit another one:
https://casino.guru/complaints/create
What do you say, sounds good to you?
há 2 anos
Acho que você não pode me ajudar, a questão é que já disse duas vezes ao cassino que não quero mais jogar e quando encerrei minha conta, eles me atraíram com ofertas. Este cassino explora as pessoas e as leva ao vício do jogo. Este cassino não se preocupa com a proteção ou responsabilidade do jogador, ele só quer dinheiro. Além disso, os slots neste cassino são controlados e devem ser monitorados com mais cuidado. Eles deram ao cassino uma classificação muito boa, então por que devo registrar uma reclamação aqui? Não ajuda.
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há 2 anos
It's a fresh casino, so we inform:
"We've thoroughly reviewed Art Casino and marked it as a fresh online casino. It hasn't been operating for long enough, so it's too soon for us to give it the normal Safety Index rating we give to established casinos. "
May I know how exactly this specific casino drives people to gambling addiction? Spam promotions are sadly pretty common. I agree a vulnerable player is tempted, but honestly look on the TV these days... Would you instantly buy a car because the advert says it's your life chance?
Allow me another question, what makes you think the slots are controlled, please?
The way they work, it's technically impossible:
https://de.casino.guru/wie-automaten-spiele-funktionieren-mathematik
People intend to remember the losses, and it makes them believe they were unbelievably unlucky, so the slots are tempered.
I understand such frustrations, but believe me when I say the casinos are more likely to provide fake games rather than control genuine slots.
If you are strongly convinced something is wrong, submit a complaint. Complaining on the forum changes nothing.
James82
há 2 anos
Well, it's a pity when the casino limits you like that. Does it say somewhere in the terms and conditions that it can do so, or did you try to ask the support why it is so ?
Other than that, is the casino suitable for you ? Have you had any other problems besides this ?
há 2 anos
Hi it was sorted out there was a glitch with the system everything's ok now I must say customer support was great and overall I have to say I would strongly recommend this casino now
há 2 anos
So it's perfect that everything was finally resolved in a relatively quick period of time. You might want to leave your post on the forum next time, because then my reply loses a bit of context, since I'm actually replying to basically nothing with my first post.
Anyway, I wish you many more wins and trouble-free situations in this casino. Good luck. ☘️
há 11 meses
hi looking people like you to fight this casino
há 10 meses
Hello,
So it appears you for some reason, wish to find players dissatisfied with Art Casino. I would guess it is related to your current complaint:
https://casino.guru/art-casino-player-s-funds-have-been-confiscated 👈
If I may express my opinion, you should focus on the complaint just now. For example, I find this update to be rather confusing:
"I did not play with bonus money; I deposited 20 dollars and received 20 free spins."
How about you calm down and give the complaint some time to progress, and make sure your updates are accurate and understandable? When you say you want to fight a casino, I'd say you have very little idea what that actually means. But feel free to share your plan.
Also, as the name suggests, anonymized accounts won't ever respond back. Just so you know.
há 5 meses
Olá, não consigo encerrar minha conta permanentemente neste cassino. Se eu fizer esse bloqueio idiota de 24 horas, ele diz que receberei um e-mail com instruções sobre como encerrar minha conta permanentemente. Mas nunca recebo esse e-mail! Posso simplesmente fazer login novamente após 24 horas. O endereço de e-mail Não existe. Já escrevi dois e-mails e pedi para essa escória fechar minha conta permanentemente. Depois de dois dias, recebo uma mensagem dizendo que o endereço de e-mail do destinatário não existe e meus e-mails não puderam ser enviados. Quero fechar minha conta permanentemente neste cassino fraudulento, mas isso é impossível.
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há 5 meses
Probably this justifies bothering the board of directors a bit?
Official(s)
1
Function Statutory director
Title description Managing Director
Name Christopher van Rosberg
Date of birth February 10, 1983
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
2
Function Statutory director
Title description Managing Director
Name Lorenza Godett
Date of birth September 5, 1971
Place of birth Luperon
Country of birth Dominican Republic
Nationality Dutch
3
Function Statutory director
Title description Managing Director
Name Analissa M. Eustatius Heiland
Date of birth February 3, 1977
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
4
Function Proxy holder
Title description General Proxy Holder
Name Corvin Alexander Nagtegaal
Date of birth November 27, 1992
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
There are various ways to find out their phone numbers and email, cheap and fast. The directors will hate it, trust me, they are legally directly responsible.
Also raise it with the gambling commission, they have a form on their website, tell them this casino is not displaying their licence on the webpage. You could also inform their payment service providers about that fact.
há 5 meses
Olá, não consigo encerrar minha conta permanentemente neste cassino. Se eu fizer esse bloqueio idiota de 24 horas, ele diz que receberei um e-mail com instruções sobre como encerrar minha conta permanentemente. Mas nunca recebo esse e-mail! Posso simplesmente fazer login novamente após 24 horas. O endereço de e-mail Não existe. Já escrevi dois e-mails e pedi para essa escória fechar minha conta permanentemente. Depois de dois dias, recebo uma mensagem dizendo que o endereço de e-mail do destinatário não existe e meus e-mails não puderam ser enviados. Quero fechar minha conta permanentemente neste cassino fraudulento, mas isso é impossível.
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há 5 meses
This must be really frustrating, for sure.
Perhaps our complaint team could help, though. File a complaint here and explain everything well. Hopefully we'll be able to move things up. 🙏
há 5 meses
Probably this justifies bothering the board of directors a bit?
Official(s)
1
Function Statutory director
Title description Managing Director
Name Christopher van Rosberg
Date of birth February 10, 1983
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
2
Function Statutory director
Title description Managing Director
Name Lorenza Godett
Date of birth September 5, 1971
Place of birth Luperon
Country of birth Dominican Republic
Nationality Dutch
3
Function Statutory director
Title description Managing Director
Name Analissa M. Eustatius Heiland
Date of birth February 3, 1977
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
4
Function Proxy holder
Title description General Proxy Holder
Name Corvin Alexander Nagtegaal
Date of birth November 27, 1992
Place of birth Willemstad
Country of birth Curaçao
Nationality Dutch
There are various ways to find out their phone numbers and email, cheap and fast. The directors will hate it, trust me, they are legally directly responsible.
Also raise it with the gambling commission, they have a form on their website, tell them this casino is not displaying their licence on the webpage. You could also inform their payment service providers about that fact.
há 5 meses
Is this information available online for everyone, or how did you find those, if you don't mind me asking? 🤔
há 2 meses
O cassino tem todos os tipos de jogos e os pagamentos são processados muito rapidamente. Até agora, nenhum problema 👍🏼
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há 2 meses
Could you tell me more about the withdrawals and how long they take? What games and providers do you use most often here?
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