Hello,
kindly note that to reply properly, the "reply" button (left-pointed arrow) must be used, otherwise the recipient will not be notified about your post.
Sadly, I can only advise you to submit the complaint (click/tap here) but I can't assure you that we will be successful. Some players were paid in the past but some were not.
I'd try to find a more decent casino.
Também tenho saques da minha conta de grandes quantias, mas não fiz um único saque, como você!
Além disso, eles me devem 2 Beemboxes Gold Free Spins do bônus VIP e uma vitória de € 100 do Lunar Tournament mensal. Todos os meus emails são ignorados e o chat fica indisponível a qualquer hora do dia!
Thanks for your help!
I just submitted a complaint, I hope I did it correctly!
Hello,
the complaint seems correct, I really hope we would be able to help.
I just noted that you missed the part you posted here on the forum:
"I also have withdrawals from my account for large amounts but I haven't made a single withdrawal, same as you!"
I got the impression that you could not recognize those withdrawals and have not received any funds. Seems I was wrong, wasn't I?
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