CasaFórumCasinosBetinia Casino - discussão geral

Betinia Casino - discussão geral

há um ano por Grande2020
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1.382 visualizações 4 respostas |
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há um ano
Se desejar discutir algo relacionado com Betinia Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
há um ano

They are scammers

Grande2020
há um ano

Oh, just found this post.

Even though I just replied to you elsewhere, this is a more appropriate place.

Thus, allow to paste my reply here:

There is a huge difference between complaining here on the forum and ignoring serious complaints we intended to investigate in order to find any irregularities you are probably mentioning now.

You seem quite concerned about that, Thus, I ask you to address your closed complaint again.

I'm quite convinced you probably overlooked this:

"Regrettably, we have not received the ruling of the alternative dispute service from the player. Despite acknowledging that our last interaction occurred some time ago, we aimed to appropriately revise the complaint's status and classification based on the elapsed time. Regrettably, without the player's input, this becomes impossible, leading us to close the case as "rejected." 

The player is welcome to reach out in the future, should they wish to reopen this complaint. We can appropriately reclassify it upon submission of substantiating evidence of the Authority's (ARN) verdict. Until then, we appreciate your understanding."

But don't worry, you can reopen the case at any time by choosing "reopen".

I can assure you there is nothing we aim to hide, and your complaint is fully available right here.

🙏

há 2 dias

Então eles bloquearam todos os meus saques até que eu seja verificado

Enviado tudo o que precisavam há 1 semana, mas nada acontece. Tenho um saldo de SEK 5912 que quero sacar

Traduzido automaticamente:
Tega123aa
há 2 dias

Hello, you wouldn't have been able to withdraw the money during this process anyway, so it's not really that important that they blocked your withdrawals. 

I suppose once you pass KYC successfully, then that will change. 

But when you sent the documents, did you manage to find out if any were approved or rejected or not at all? We give casinos 14 days to verify a player and I see that you have been waiting for a week, so if nothing happens in this week, then you can file a complaint and we will try to help you. 

What do you say?

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