há 2 anos
Antes eu escrevi isso. Não há captura de tela, mas me enganei, acabou sendo no telefone
Conta bloqueada após enviar uma solicitação de saque
E ele não responde e-mails
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BitDice Casino - discussão geral (página 5)
há 2 anos
So do I understand it correctly that you haven't managed to withdraw the winnings and your account is blocked now?
há 2 anos
Exatamente ao ponto
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há 2 anos
You probably missed the information about the complaint process, but that's alright, I'll repeat it because I think you should submit one.
"Learn more about the process here and let me know what you think about it."
Meaning, if you feel you need our help, kindly submit the complaint here and wait for further instructions, also try to explain the whole situation again there.
há 2 anos
HAve you ever got contact! I have just been blocked after withdrawing 2000…..Ignored me for days and now terminated my account….
há 2 anos
Exactly the same has happened to me…. I withdrew 2000 and after days of no contact I made a complaint and am now blocked and unable to access my account…. Shocking -
há 2 anos
HAve you ever got contact! I have just been blocked after withdrawing 2000…..Ignored me for days and now terminated my account….
há 2 anos
I always find this very strange when players get paid some part of their winnings and then they get banned for some reason. You either did something bad and you shouldn't be paid at all or you did nothing wrong and then they should pay you everything you won. (if there weren't any win limits applied)
há 2 anos
I have done nothing wrong… they are scammers
há um ano
We should be able to learn more via your complaint, I hope we will find out what was wrong and possibly help to sort it out 🤞
há um ano
They don’t reply so what can I do? They are doing this to all players since December… stealing money and then deactivating account… I want them exposed so no more players lose funds
há um ano
Hello, I am very sorry and understand your frustration. You say it is concerning many players since December and also you mentioned you are used to play in this casino for long time with verification two years ago. If you haven't experienced previous problems in the past I wonder they would suddenly act unfairly. There might be many reasons why it is happening especially in this busy Christmas month and casino can be facing some inconveniences now (btw casino has a good reputation and 18 solved cases as you can see yourself). I agree that you have a reason to be angry now because of cutting you off what should not normally happen but please stay patient for now. We giving casinos two weeks for verification process and for withdrawal. Let's see if Krisitina invite the casino to your communication and if they accept the invitation to your complaint and clarify the situation. I wish you good luck✨
Editado pelo autor há um ano
zor75
há um ano
Hello zor75,
I feel that you could use help. Do you still have an active balance in our casino account? If the answer is yes, feel free to submit a complaint, and we will try to find out what happened.
I guess that you have not received any explanation, have you?
zor75
há um ano
Hello,
I think I can partly understand that you fall into the idea that we should act somehow. Sadly, this is wrong, and we can't. But to support players we review casinos and offer free pieces of advice, and warnings.
We do our best to provide honest casino reviews, and we deal with players' complaints for free, but we are not an official authority or lawyer company. We can't sue casinos, we can't close them, we can't report them - you, the players can, on the other hand.
Furthermore, you have not submitted a single complaint yet, so we are not aware of any issue you experienced. What do you expect us to do? Kindly read about the complaint process right here, to gain some knowledge to help you understand how things work, or alternatively, turn to the licensing authority, please. 🙏
Editado pelo autor há um ano
há um ano
Olá, venho relatar meu problema, o que aconteceu foi o seguinte: Me indicaram um cassino com um bônus sem depósito de 100 rodadas grátis, estou falando do BitDice Casino. Consegui encher a barra de apostas (wagger bar) para poder sacar o que ganhei, tudo bem, transferiram o valor das 100 rodadas grátis para minha carteira do cassino, fiz o saque para minha carteira limão, 10 dias atrás, e hoje quando eu quero entrar no cassino, SURPRESA, eles deletaram minha conta. Aguardo uma resposta se não for um casino SCAMMER, e se não for, deixo-vos a minha experiência para que não percam tempo com os 100 tiros grátis (estive lá 2 dias para encher a barra de aposta 100%). Obrigado por me dar um espaço em sua página para contar minha experiência com este cassino.
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há um ano
I guess that you have not invested some time to check out the casino, reviews, or other players' experiences in advance, have you?
Now you know you should, so please check every casino you'd like to play in here or on another review site. Do not play unprepared. Check the BitDice's reputation, right here. 🙁
I'd say that in this case ut is quite good that the casino closed your account, you should find yourself a more decent casino to play in.
zor75
há um ano
Hi there,
I guess we can say that we've also noticed issues:
https://casino.guru/bitdice-casino-review#tab=js-tab-reputation - check the reputation.
1
há um ano
Finalmente você notou
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há um ano
Feel free to update us about any important hints you may come across - about any casino.
Every help is appreciated!
há um ano
Eu já escrevi para você
O que é este o pior casino do mundo
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