há 3 anos
Não recebi nada e cassino também não fala nada
BitDice Casino - discussão geral (página 4)
há 3 anos
Hello hugo23mfp, we still have no clear answer if you tried to contact the casino via live chat or customer support email. To know if casino is willing to communicate with you is important information. Thank you
há 3 anos
Não tem essa opção no site deles, entrei em contato somente aqui via reclamação
há 3 anos
Hello, allow me to explain that by submitting the complaint, you did not actually contact the casino. We are not BitDice's employees.
I find it hard to believe that there is no way how to contact the casino:
Would be nice if you could try to contact them directly. Let us know how it worked 🤞
há 3 anos
Entrei não tive resposta nenhuma
há 3 anos
Hi, I see, your complaint is already submitted, let's hope now, the casino will be willing to communicate with our colleagues.
há 3 anos
Can you say whether your account is verified, please? The way I see it, it is not, because you probably have not provided any documents yet - am I correct? I remember that you said there was no confirmation at all as well as no demands. This is truly important. Thank you.
Editado
há 3 anos
Conta banida de cassino nojento
O suporte não está respondendo
Pior Experiência
Traduzido automaticamente:
há 3 anos
Hello,
you sound like you may need some help. Can you explain what has happened to you?
há 3 anos
Então eu descrevi tudo, joguei e depois recebi um bloqueio
O suporte não respondeu
Traduzido automaticamente:
há 3 anos
So your account was closed without a reason, right?
Sadly, we can only speculate about the cause. Anyway if you feel mistreated by the casino, we can try to investigate through a complaint.
Learn more about the process here and let me know what you think about it.
Editado
há 3 anos
Bem, isso é o que eles decidiram.
Bem, acabei de contar a todos os meus amigos sobre o que aconteceu, eles agora também ignoram este cassino
Traduzido automaticamente:
há 3 anos
E no futuro direi que este cassino bloqueia seus usuários
Traduzido automaticamente:
há 3 anos
Can you confirm that you had been able to withdraw your balance before you got blocked, please?
há 3 anos
Infelizmente não tirei screenshot.
Traduzido automaticamente:
há 3 anos
Espere aí
Traduzido automaticamente:
há 3 anos
há 3 anos
Allow me to summarize now:
There is an active balance of $50,42 in your casino account at the moment, right?
You can access the account now, so what happened if you try to submit a withdrawal, please? I would also check the minimum withdrawal limits, to ensure you have "enough" funds to proceed, fifty dollars sounds quite low to me.
I also feel that you can try to ask the chat right now, don't you?
há 3 anos
Não tenho acesso antes de fazer uma captura de tela
A retirada foi liberada e depois bloqueada
Traduzido automaticamente:
há 3 anos
Hello,
this is getting quite messed up. Earlier you wrote you had not taken any screenshots.
To be 100% sure, your balance was paid in full, and then your account closed without a reason, am I correct? There are dozens of reasons for the casino to close players' accounts, would be nice to explain though.
I guess you have no idea what possibly went wrong, have you?
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