há um ano
Se desejar discutir algo relacionado com Casumo Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Casumo Casino - discussão geral
há um ano
Joguei as rodadas grátis e eles me dizem que não tem rollover e que posso retirar o que ganho
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há um ano
Great no-deposit bonuses with no wagering are quite rare! 🙂
How much did you win, if I may ask?
há um ano
Tenho um problema com o casino porque não aceitam o meu extrato bancário e não consigo levantar os meus ganhos
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há um ano
Then you should try to find out what is wrong with the statement. Is the casino in contact with you? Ask them so you can provide the correct version.
Maybe you received an email saying why exactly the statement was denied. Did you check?
Editado pelo autor há um ano
há um ano
ganhar 27 dólares
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Ok, and what about the documents? Is the verification done now?
há um ano
Com esses 27 dólares consegui ganhar 30 e depois depositei 10 dólares para poder sacar e com esses 40 dólares que tinha na conta consegui ganhar 140 dólares, mas deu um problema, fiz meu depósito no casumo através da ecoPayz, minha conta casumo é verificada 100%, mas a ecoPayz me pediu uma ligação para verificar minha conta e fizemos isso há 5 dias e até agora não me deram uma resposta sobre minha verificação. Como só posso sacar pelo ecoPayz porque esse era meu método de depósito no cassino, então gostaria que você entrasse em contato com o ecoPayz para que eles me dessem uma resposta rápida para que eu pudesse sacar esses 140 dólares, obrigado.
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há um ano
Hello,
I see now! So the verification trouble is caused by the ecoPayz. Well, I'm sorry, even if I contact them on your behalf, I'm pretty sure it would be pointless. No other than you can make them finish the verification sooner, I'm afraid. We are in no relation with this payment provider, you see?
I imagine that it sounds harsh, but you have to be patient. Keep in touch with them and ask politely - daily.
Hopefully, it won't take too long.
Are you sure there is no other payment option you can pick instead?
há um ano
Casumo me disse que se o ecoPayz não me verificar, eles verão o que podem fazer, atualmente tenho 200 dólares, consegui ganhar muito mais, então gostaria de retirá-lo 🙏
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Anonymized405
há um ano
If this Jpay is a banking app or wallet, maybe you have to verify the account there in the first place. Ask the casino for a further explanation. I would do that.
há um ano
license should be revoked!!!... I would never recommend it!!!
1
há um ano
Sounds serious! Obviously, something has happened, care to share?
We may even be able to help, just give us some hints.
há um ano
Im going to share my review here with you guys about the Casino matter:
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I used to be a regular player on this casino, withdrawals usually were processed fast in less than 24 hours.
the last deposit I made was 80$ and from the casino end was a delay, I was okay with that, and while I was waiting I decided to play elsewhere.
the next day I decided to no play and take my funds back and noticed that my withdrawal was canceled.
I opened a conversation with customer service to investigate why my own money with no bonuses was kept by the casino and they said that it is mandatory to wager the amount deposited, under the argument that they don't operate as a bank. To avoid money laundering they have the right to hold my money.
After I opened a complaint on casino. guru and I got the bad news:
Quote -"Unfortunately, at this time, our hands are tied. I would recommend that you complete the wagering requirements the casino sets because you won’t be able to withdraw your funds."-
Conclusion:
I have given away 80$ because I cannot change my mind, can you imagine that 80 dollars is a money laundry? (in the first place they always ask bank statements to detect see how legit is the source of income and verify your ID)
That it is a low and cheap way to take your money and force you to lose your cash. So no I was a total naive. I was forced to, reactivate the account and play-give away the 80$.
I will never play in that place again. Advice to players, make sure you are ready to lose all your money because are never going to be able to withdraw your money until you at least wager the equivalent of your deposit.
Editado pelo autor há um ano
há um ano
Hello.
This is really a business standard.
Casinos are not banks and pay fees for every transaction, player deposits included. Normally, you need to wager the amount at least 1-2 times before that money becomes available for withdrawal. That is a reasonable "wagering", I'd say. Some casinos apply a more progressive approach, saying the deposit needs to be wagered 3-10 times.
It is partially part of the AML procedure (Anti-money laundering, further information in free e-course)
Always check the terms to find all the details.
1
há 3 meses
nao achei a seção de esportes no casumo!!!no brazil acho que nao possui!
há 3 meses
Perhaps a little suggestion won't hurt: I would certainly ask its support or chat workers about that. Where we are most likely to guess, they should know for certain. 🤔
What do you think?
1
há 2 meses
nao acho a seçao de esportes. apenas jogos de casino e jogos de mesa, slots !
há 2 meses
Hello, I'll give it to our data team to check and if so they'll delete the sports section from the review.
However, how often do you bet on sports ? 🙂
