há 3 anos
Se desejar discutir algo relacionado com Chipstar Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Chipstar Casino - discussão geral
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há 3 anos
Hi,
I have withdrawn from this site before. However this time I've had email saying withdrawal failed with no explanation. I cant get a response via live chat or via email. I dont know where to go from here?
há 3 anos
How long have you waiting for the withdrawal to be processed. I had to wait 5 days for my last withdrawal. I have emailed them every day for a week in regards to my account and haven’t received a reply.
ResponderCitar1
há 3 anos
I only requested it yesterday but I had email straight away saying failed and can't seem the get an explanation
há 3 anos
Yes, BTC. Done the same withdrawal before. But this time seems to be an issue and no response to my emails.
há 3 anos
Yeah I guessed that they might have closed about 1 mth ago but I got lucky and they paid me. They said that live chat wasn’t available anymore and like I said they haven’t answered any of my emails either. What happens when you press submit after putting your details in?
ResponderCitar1
há 3 anos
It says withdrawal successful but then get a failed email straight away. What makes you think they've closed?
há 3 anos
Did it look like this mine said failed but I still got my money. It’s just a hunch due to the fact that live chat is out and no reply to emails which they normally did reply the same day. How long have you been waiting? How much does it show in balance? 
ResponderCitar1
há 3 anos
Go to transaction history press last month then search and you should see the status of your withdrawal 
ResponderCitar1
há 3 anos
The other thing is you are only able to withdraw 10x your deposit so if you deposited £50 you can only withdraw £500 a bit stingy but it’s in their terms and conditions
ResponderCitar1
há 3 anos
Yeah ive come across the x10 issue before. My withdrawal says pending
há 3 anos
Well there is nothing more you can do just wait and see. I had to wait 5 days and then I got paid
ResponderCitar1
há 3 anos
Thank you nigeljc for being so supportive! 👍
há 3 anos
Was they responding to you in the 5 days or was there no contact then? But naughty to be accepting deposits if closed but suppose that's what you get with unregulated casinos.
há 3 anos
EI got an email to confirm the transaction nothing after that. I was a bit wary of them as I was sure they had gone offline for a month so I emailed them 3 days running to make sure it was alright to deposit got no reply so didn’t deposit again. It’s a shame they had treated me well for the time I was with them. I hope I’m wrong for your sake and that you get your cash soon
ResponderCitar1
há 3 anos
Yeah ive had no issues up until now. Was a nice smooth process, easy to get replies. Oh well. Just have to wait and see. Thank you
ResponderCitar1
há 2 anos
Nenhuma resposta às perguntas de suporte por e-mail. Em vez disso, mensagens ameaçadoras via WhatsApp!! Nunca experimentei nada assim em meus 20 anos de carreira de jogador! Um certo Sr. Fu, com um número de telefone espanhol, escreve para você e também te ameaça!! Que métodos!!
Traduzido automaticamente:
há 2 anos
Hello. What is this about, please? Do you have any issues with the casino? I'm trying to find out why anyone would want to threaten you! Speaking of which, can you paste a print screen?
I'll be here for an update. 🤔
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