Olá pessoal,
Gostaria de compartilhar minhas opiniões e perspectivas sobre o Chipstars Casino e suas políticas de pagamento com você.
Embora eu sempre tenha gostado de jogar neste site e, de alguma forma, rapidamente tenha adquirido a sensação de ser um jogador VIP graças ao suporte e atendimento ao cliente, agora estou ficando cada vez mais irritado com o cassino.
Começando pelo fato de que o cumprimento dos bônus de depósito leva um tempo relativamente longo.
Para ganhar meu bônus de primeiro depósito de € 1.200, você precisa apostar um valor de € 240.000. (Valor da aposta x 1% x 50% = valor desbloqueado)
Isso significa que, desde o meu primeiro depósito, tenho adiado a solicitação desse valor de bônus. Portanto, não posso aproveitar as ofertas de bônus em novos depósitos.
Agora, para piorar a situação, meus pagamentos estão constantemente sendo adiados e eles simplesmente não estão sendo processados tão rapidamente quanto eu gostaria.
No meu caso, depois de ter perdido dinheiro de forma tola algumas vezes, gostaria de fazer saques menores enquanto isso para evitar o risco de estourar todo o meu saldo...
Então, escolho um valor aleatório que deve me garantir lucro, aconteça o que acontecer... Depois de vários dias, porém, vejo que o saque ainda não foi processado. Meu saldo também continuou a crescer desde então, e agora gostaria de garantir outra parte dele...
Infelizmente, este cassino só permite um saque por vez. Então, cancelei a solicitação de saque em aberto e aumentei o valor para X.
Agora, outro ciclo interminável se passa neste ponto, com esse valor simplesmente não sendo processado. Mesmo uma semana depois, ainda consigo cancelar a solicitação sem problemas. (Embora eu tenha recebido várias garantias no chat de suporte, mediante solicitação, de que os pagamentos estão sendo processados pelo funcionário responsável do departamento financeiro, etc.)
Quando perguntei novamente há alguns dias, eles se desculparam por isso e então deram como justificativa que, devido a um novo nível de equipe de gestão, muitos processos de pagamento e verificação de contas de clientes ficaram paralisados, e eles já estão trabalhando a todo vapor em uma solução para isso o mais rápido possível...
Algumas semanas antes, houve supostas dificuldades com o provedor de serviços financeiros.
Estou começando a me sentir um pouco enganado... Os depósitos são processados mais ou menos em tempo real e, quando tento sacar, surgem todos os tipos de problemas de repente...
Apesar das anomalias mencionadas, também notei que a pontuação de RTP para vários jogos, como Gates of Olympus, difere daquela de outros sites de cassino em até 2-3%. Normalmente, seria 96,5%, mas no Chipstars, o RTP é de apenas 94% (o que, na minha opinião, é bastante alto e não parece particularmente confiável).
Alguém de vocês pode compartilhar comigo as experiências que tive neste cassino?
Obrigado.
Devils advocate here, since I have received about 10 notifications for this discussion.
Keep in mind I am a Canadian player and I can simply deposit with Interac and withdraw with Interac, instant in, instant out, easy and makes me happy. I cannot speak for other countries, but I would like to add my 5 cents to some of the general stuff here.
I do not know how to quote separate parts of your post, I will try bolding your parts
"Starting with the fact that the fulfillment of the deposit bonuses takes a relatively long time.
To earn my first deposit bonus of €1,200, you actually have to wager an amount of €240,000. (Wagering amount x 1% x 50% = Unlocked amount)
This means that since my first deposit, I've just been putting off claiming this bonus amount. Therefore, I can't benefit from the bonus offers on new deposits."
I was confused about this myself, until they shone some light on this. The wager is high, the money is not immediately playable, but all your play is calculated behind the doors, but I have 3 active bonuses, if needed 4 deposits to turn over the first one, but depositing again and having payouts did never cancel my first bonus, it just goes on until wagered and then the money is yours. I am not sure if the casino will let you claim the money before the complete wager, but once its wagered, it is claimable, 1000% percent, I did so.
"Now, to make matters worse, I'm constantly being put off with my payouts and they simply aren't being processed as promptly as I would like."
Never happened to me, but as mentioned before, I am Canadian and payment processing for Canadian players is simple and efficient.
"In my case, after having lost money quite foolishly a few times, I'd like to make smaller withdrawals in the meantime to avoid the risk of crashing my entire bankroll...
So I choose a random amount that should guarantee me a profit no matter what... After several days, however, I see that the withdrawal still hasn't been processed. My bankroll has also continued to grow since then, and I would now like to secure another portion of it...
Unfortunately, this casino only allows one withdrawal at a time. So, I canceled the open withdrawal request and increased the amount to X."
Yes, this does not sound ideal, but let us face it, us gamblers like to cancel withdrawals and take more chances, the only real way to avoid that is starting a little cool off period or have the account restricted until the heat dissipates.
"When I inquired again a few days ago, they apologized for this and then gave as their reason that, due to a new management staffing level, many payment and verification processes for customer accounts have come to a standstill, and they are already working at full speed on a solution for this as soon as possible...
A few weeks earlier, there were alleged difficulties with the financial service provider."
This sounds unfortunate, I suppose everything can happen. Here, I have nothing useful to stay except keep tight and do not gamble the funds away.
"I'm starting to feel a bit like I've been ripped off... Deposits are processed more or less in real time, and then when I try to withdraw, all sorts of problems suddenly arise..."
To be fair, deposits must be credited right away, every casino does so, withdrawals apparently vary between countries and god knows what.
"Regardless of the aforementioned anomalies, I also noticed that the RTP score for various games, such as Gates of Olympus, differs from those on other casino sites by up to 2-3%. Normally, this would be 96.5%, but at Chipstars, it's just 94% RTP (which, in my opinion, is quite high and doesn't seem particularly trustworthy)."
Without sounding cheeky, this has me curious, is there a way to measure this?
"Can any of you share with me the experiences I had at this casino?"
I can, but as explained above, this looks like a payment issue, which I have never experienced.
Sorry to everyone for the bad formatting, but I hope this helps.
