há 2 anos
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EightStorm Casino - discussão geral
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há 2 anos
duas semanas eu não posso obter um bônus de cassino de 200%.
há um bônus de depósito de 200% para esportes, mas não há bônus de cassino de 200%.
Traduzido automaticamente:
há 2 anos
Hello,
are you referring to the deposit bonus: 200% up to 500€, please?
I can't find any info that this one is for sports betting only. Did you make any screenshots, please? It would help us to investigate.
há 2 anos
mas estou esperando por isso há mais de 2 semanas.
Traduzido automaticamente:
há 2 anos
So it seems it's a special bonus for sports betting, I'd say. We are currently only deal with casinos bonuses, I'm afraid.
Frankly, when it comes to bonuses we can't solve it as a standard complaint basically because it's up to the casino to provide players with an advance of the bonus. Especially in this case where it seems that they're having some technical problems maybe.
I'd ask for some compensation, however.
Editado pelo autor há 2 anos
há 2 anos
eles têm um bônus de cassino de 200% e um bônus de esportes de 200% na seção "promoções"
mas com um depósito há apenas 200% para esportes.
Traduzido automaticamente:
há 2 anos
So it's as I said - I'm sorry but we can't force the casino to provide you the bonus, frankly 🙁.
This casino is a fresh one so to me it seems like they may lack the necessary experiences and this is just a poor outcome. I'd be persistent however and as I said, I'd also ask for some compensation.
há 2 anos
Bônus do cassino 200% apareceu, está tudo bem 🙂
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1
há 2 anos
Hello,
it has been quite some time. Good, you got your deposit bonus!
Share how you enjoy playing there. 😉
há 9 meses
They kept my winnings forever. Empty promises - no intention to pay.
há 9 meses
Hello how long has your situation been going on that you can't make a withdrawal ? The holiday season can be busy and sometimes the casinos have a lot on their schedule, so I would understand if there is a delay because of that.
Anyway, did the casino say any reason why it's taking so long ?
