há 2 anos
Se desejar discutir algo relacionado com EmuCasino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
EmuCasino - discussão geral
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há 2 anos
Ainda não posso avaliar o casino tenho um saque pendente ao qual tento falar com o suporte mas quase impossivel fiz o saque no dia 08/04/2023 de 80 euros via netteler mandaram me um email que demoraria 24 Horas ate ser processado passado 72 horas continuo a espera de qualquer resposta e nada
Editado
há 2 anos
I think you should wait a bit longer sometimes, the weekend simply doesn't count, and there are international baking holidays, which could also cause a delay.
The casino sounds good based on the review, so I wouldn't worry for now. 🤞
há 2 anos
Ola Radka Obrigado pela resposta o suporte do casino hoje respondeu ao meu email e mandaram me esta resposta ""
Hi Nuno,
Greetings from the Compliance & Verification Team!
Congratulations on your recent winnings at EmuCasino. Please be informed that your withdrawal request for EUR 80.00 has now been approved and processed. The winnings should be in your account almost immediately.
If there is anything else that we can assist with, please don’t hesitate to contact us.
Best regards,
Michael
Compliance & Verification Team""
mas ainda não tenho o valor disponivel na minha conta o que devo fazer devo aguardar?
há 2 anos
Hello,
I'd give it a few more days - at least. But it seems it is on the good way now. Update me on Thursday, would you?
há 2 anos
Radka Obrigado pela ajuda o casino fez o pagamento demorou um bocado eu não estava habituado a demora para pagamento mas vendo que pagaram para mim passa a ser um casino de confiança
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há 2 anos
👍🙌 Great!
It's unnerving, but sometimes waiting is also a valid strategy.
I'm happy for you!
há 2 anos
eu fiz um deposito neste casino de 100 euros pelo skril mas ainda nao recebi o meu deposito tenho provas
há 2 anos
That's unpleasant at best.
How long have you been waiting?
Well, did you try to check incompleted transactions? Are you sure the sum wasn't sent back in the meantime? Sometimes, it happens.
I would also ask the Skrill support to check it out if I were you.
Let us know how it goes.🤞
há 2 anos
Don't play here. Terrible RTP with outdated information on their promo.
há 2 anos
What kind of outdated information? Could you be more specific please?
há um ano
This casino has no active License. They write on their front page: EmuCasino is operated, licensed and authorised to offer online gaming services and makes no representation as to the legality of such services in other jurisdictions.
If you ask the chat, they can not tell you the license and also they are asking why you ask for that question
Editado
há um ano
The information on our website says that this casino operates under the Curaçao (GC) and its license is valid. If you have some different information, could you please provide it to the contact person you will find at the bottom of the site?
Thank you.
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