experiências mrpacho, comentários

hello, would like to ask if anyone has any experience with mrpacho casino!. Unfortunately, I can't find any entry or rating for you (casino guru) yet. thank you in advance

servus, möchte gern anfragen ob jemand schon erfahrungen mit mrpacho casino hat!. leider finde ich bei euch (casino guru) noch kein eintrag oder bewertung. danke vorab

Hello and welcome!

I have good news 🙂, this casino is currently being checked so, with a bit of optimism, I'd say it is about to be published. Unfortunately, I can't provide you with an exact publish date, yet it is just a matter of time.

Do you perhaps have any hints on this one?

not until now, only that to this day the support I wrote to has not reported, wanted to have my account verified before making a deposit. this is not possible online - just a note - verification is not necessary, I would be happy to do this in advance to be sure that there are not enough delays with AZ. let's see.lg

bis jetzt nicht, nur das bis heute der support, den ich angeschrieben habe nicht meldet, wollte mein konto vor einzahlung verifizieren lassen. das geht online nicht - nur hinweis - verifizierung nicht notwendig, gern mache ich das vorab um sicher zu sein, dass es dann bei evtl. AZ es zu wenig verzögerungen kommt. mal schauen.lg

I completely understand. I believe that honest casinos offer this option right from the start, just like you mentioned. Additionally, as far as verification is concerned, can't it be done online ?

If there is any progress in the process, feel free to let us know how it went. 😊 

Thanks, I made a screenshot, I would like to upload documentation, unfortunately that doesn't work although the option is displayed. I deposited something, let's see how it happens at AZ. the site itself is great, many providers, many options, I might like it, thanks lg

danke, habe mal screenshot gemacht, ich würde gern doko hochladen, leider geht das nicht obwohl option angezeigt wird. habe etwas eingezahlt, mal schauen wie es dann bei AZ passiert. die seite ist selber top, viele anbieter, viele optionen, könnte mir gefallen, danke lg

Good job you took a screenshot, because it might help other players in the future if they come across this thread. 

Did you ask the casino why this option is not available if it is displayed there ? Maybe it could be just some technical glitch, but I'm just guessing. That's why it would be a good idea to ask in live chat or support and maybe you will get a reasonable answer.

On the other hand, I'm glad you're happy and you found a suitable casino for you. Do you think you could prepare a user review for it when we publish the casino ? Maybe other players will appreciate it.

Anyway, If I may ask, which provider do you like the most, or what else impressed you about this site ?  😊

I will play and then look, just submitted a review for another casino. lg

ich werde spielen und dann schauen, habe gerade für ein anderes casino bewertung abgegeben. lg

Definitely, we will wait for the update. 🙂 In the meantime, have fun.

I just got an answer from support, let's see. lg

Dear Customer ,

Thank you for contacting our support team!

We must inform you that if the relevant department requests documents for verification, you will receive a notification in your gaming account. Please check these from time to time. After the documents have been requested, you can upload them to the Verification section. No documents are required at the moment.

You can always contact us when it suits you. We work 24/7 and are always ready to help you.

habe gerade antwort vom support erhalten, naja mal schauen. lg

Sehr geehrter Kunde ,

vielen Dank, dass Sie sich an unser Support-Team wenden!

Wir müssen Sie darüber informieren, dass Sie eine Benachrichtigung in Ihrem Spielkonto erhalten, falls die zuständige Abteilung Dokumente zur Überprüfung anfordert. Bitte überprüfen Sie diese von Zeit zu Zeit. Nachdem die Dokumente angefordert wurden, können Sie sie in den Bereich Verifizierung hochladen. Im Moment werden keine Dokumente benötigt.

Sie können sich jederzeit an uns wenden, wenn es Ihnen passt. Wir arbeiten rund um die Uhr und sind immer bereit, Ihnen zu helfen.

Hm, it's a shame if you can't verify with the casino right away, since we've talked about the fact that this option exists at the majority of honest casinos. 

In this case, there seems to be no other option than to wait for the casino to ask you for verification documents. 

Anyway, are you satisfied with this procedure and will you continue to play there, since you mentioned that you like the casino ? 😊

Just now, very bad experience. Advertising with a first deposit bonus, which is then rejected. Here is the casino's answer:

We reserve the right to deny any customer a bonus, refuse any type of bonus, cancel participation in a promotion, and permanently or temporarily exclude any customer or group of customers from the Website's promotional program at our sole and absolute discretion. In the event of any dispute relating to our promotions (including but not limited to eligibility, use, abuse, fair play, calculation of winnings and wagering requirements) the Company's decision will be final and non-negotiable.

The bonus can only be activated after a deposit.

There are certainly other surprises.

Gerade eben, sehr schlechte Erfahrung. Werben mit Ersteinzahlungsbonus, welcher dann aber abgelehnt wird. Hier die Antwort des Casinos:

Wir behalten uns das Recht vor, jedem Kunden einen Bonus zu verweigern, Boni jeglicher Art abzulehnen, die Teilnahme an einer Werbeaktion zu stornieren sowie einen Kunden oder eine Gruppe von Kunden nach unserem alleinigen und absoluten Ermessen dauerhaft oder vorübergehend vom Werbeprogramm der Website auszuschließen. Im Falle von Streitigkeiten in Bezug auf unsere Werbeaktionen (einschließlich, aber nicht beschränkt auf Teilnahmeberechtigung, Nutzung, Missbrauch, Fair Play, Berechnung von Gewinnen und Wettanforderungen) Die Entscheidung des Unternehmens ist endgültig und nicht verhandelbar.

Den Bonus kann man erst nach einer Einzahlung aktivieren.

Sicherlich gibt es noch andere Überraschungen.

PS: I then had my account deleted.

PS: Ich habe mein Konto dann löschen lassen.

PS: Rated on Truspilot and received an answer from the casino, the answer only contains lies. See Trustpilot (name MS).

PS: Auf Truspilot bewertet und Antwort vom Casino erhalten, die Antwort enthält nur Lügen. Siehe Trustpilot (Name MS).

Hmm, so you deposited in order to get a bonus and it was actually withdrawn immediately afterwards from you, am I right? I think that's a pretty shady tactic from the casino and based on what you wrote, you won't be going back to the casino.

Anyway, may I ask what other surprises you have in mind ? 

Not quite, the first deposit bonus

was not credited at all.

Nicht ganz, der Ersteinzahlungsbonus

wurde überhaupt nicht gutgeschrieben.

More surprises: What I mean to say is that the website advertises a first deposit bonus, which you don't get after making a deposit. The casino promises something but doesn't stick to it. This does not create trust in a casino. Of course I had my account deleted.

Weitere Überraschungen:Ich will damit sagen, es wird mit einem Ersteinzahlungsbonus auf der Website geworben, welchen man nach einer Einzahlung nicht erhält. Das Casino verspricht etwas, aber hält sich nicht daran. So entsteht kein Vertrauen zu einem Casino. Mein Konto habe ich natürlich löschen lassen.

Of course, so that's pretty weird. No specific reason has been given to you for which you have not been credited with the bonus, yes ? Just the explanation you gave above.

As far as surprises go, I get it. It certainly shouldn't be like that and it's confusing for the player. 

However, I think you made a decision to the best of your knowledge and conscience when you closed your account. Obviously there will be other casinos for you that will deliver what they promise. 

Anyway, do you have a casino where you are satisfied and do not have similar problems?

Hello, I have enough casinos! I like to test other casinos from time to time.

Hallo, da habe ich genug Casinos ! Ich teste ab und zu mal gerne andere Casinos.

I got it. When you test casinos what is important to you ? Do you have any parameters that you think a casino must have ? For a lot of players it's mainly successful and fast withdrawals, but somebody already said that one of the most important things is the approach and behaviour of the support. That's why I ask.

They are scammers

Betrüger sind das