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I have been owed £270 by these criminals for three months now and I cannot get any help from their support . I have contacted them several times now and keep getting told it is going through checks. 
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I am sorry about the situation you found yourself in.
Unfortunately, the safety index of this casino is pretty low, and even our complaint team is not able to get in touch with this casino.
You can try to file a complaint though, and we will do everything possible to help you out.
Please follow this link to do so. It is completely free of charge, so you've got nothing to lose.
What do you say? Will you try it?
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