Hi, if it's been going on for two weeks and you still can't make a withdrawal, I'd probably go ahead and start a complaint.
If you're interested, you can find the link here and our team will try to help you.
From what I'm reading, the casino keeps giving you a different answer, which I find quite puzzling. Is this your first casino withdrawal? Have you tried asking if it would help to change the payment method?
Let me know.
This is truly one of the best casinos I have visited. There are many games and many payment methods. I haven't had any issues yet, I don't have to wait long for withdrawals, and if I have a question, tech support is quick to respond via chat, although there have been a few times when I've had to wait a long time for an email response
That is really nice to hear.
How long do you play at this casino, if I may ask?
It is very important when a support of the casino can answer all the questions and help players, so I'm glad it is like that also here, as you say.
What was the longest wait for the withdrawal there?
If you'd like, you could describe all of your experiences in the user review for this casino. Did you know that?
It could help also others to learn more about this or any other casino you play at.
Here's the link for doing so if you wish.
Em 3 semanas, retirei 400€ no mifinity, depois disso eles removeram todos os métodos de retirada e deixaram apenas criptomoeda, depois de muitos e-mails, recebi outros 400 usdt e os pagamentos pararam, ontem o suporte respondeu que eles processariam uma solicitação de retirada e o restante seria processado a partir de segunda-feira, mas não houve retirada, eles não trabalham no sábado e domingo, este cassino é uma farsa completa. Eles disseram que consertaram o método de pagamento, depois disso cancelaram 3 solicitações de retirada. Eu não recomendo fortemente fazer um depósito neste cassino, se você ganhar, esperará por um pagamento por vários meses, pelo menos, ou não receberá nada. O cassino está esperando especificamente que você perca tudo e joga com os nervos dos jogadores.
Olhei para o saldo de criptomoeda do cassino e vi $ 500.000
eles não podem pagar meus 400€ por uma aplicação em 2 semanas. Este é um projeto de golpe
I can see in your complaint that you mentioned the casino has some technical issues, though. Do you know if they were able to fix those already?
I hope that these issues are the only reason for not being able to pay you your winnings, and hopefully soon you will receive your money.🙏
Let us know, please, if there has been any news regarding this.
Todos os jogadores escrevem sobre esses problemas, não importa quais reclamações eu leia. Acho que não há problemas e eles escrevem isso como um modelo para todos. Além disso, me disseram que todos os problemas foram resolvidos e verificados, não deveria haver problemas, mas assim que chegou a hora do saque, não houve pagamento. Disseram-me novamente que há problemas.
Eles se contradizem, podem processar os pedidos manualmente, como faziam antigamente, mas não têm pressa.
Esses são golpistas, eles não querem pagar os ganhos, eles têm milhões de dólares em suas carteiras de criptomoedas e não querem me pagar 20.000
Encontrei cerca de 20 reclamações sobre cassinos que foram publicadas durante este ano, e cada reclamação indica um problema com retirada devido a uma razão técnica, todos os jogadores têm pagamentos para diferentes métodos de pagamento. Duvido que problemas técnicos sejam possíveis com todos os métodos de pagamento de cassino. O mais interessante é que os problemas desaparecem de repente quando o jogador deixa uma reclamação e as retiradas começam a vir de forma constante.
Este cassino precisa ser colocado na lista negra.
Unfortunately, it is really hard for us to know if they really have some technical issues as they say, or they don't, as you think.
I can see in your complaint that they are already working on your payment, and as soon as the casino pays their customers, there is no reason to blacklist this casino, I believe.
I can understand that it is not easy for you as a player that you need to wait a bit longer for your payment, but hopefully soon it will all be resolved.
May I ask how many days it is exactly from your withdrawal request now?🤔
Please hang in there, and I will keep my fingers crossed for the fastest resolution of this issue.🤞
Desde 23.10.2024, 3 aplicações estavam em processamento, uma aplicação foi paga ontem, embora eles tenham escrito que a processariam integralmente. As 2 aplicações restantes ainda estão em processamento
HI there.
If I may, it appears the casino - or its payment provider are truly experiencing delays. Yet still, if the casino did not plan to pay, you would not get anything. Try to stay calm, please. I bet the other two withdrawals are in queue. Do you perhaps know whether this casino processes withdrawals during the weekends?
Eles especificamente não pagam para que o jogador perca todo o saldo, então eles esperam até o último minuto, eles não trabalham nos fins de semana, o cassino não tem problemas
I see. Could you please present some prof that would resolve the question of "fake delays"? This is extremely important because we can't press the casino without having anything in hand. If you could help us with the evidence, it would be great. Do so through the complaint please.
I appreciate the details you provided about weekend withdrawals - thank you.
A reclamação contém 2 capturas de tela de pagamentos de $ 400 e $ 432. O primeiro pedido foi processado manualmente de suas contas, e o segundo, segundo eles, foi enviado por meio da exchange DEX que eles adicionaram recentemente, mas as carteiras de envio são as mesmas, o mesmo endereço.
O segundo argumento, não houve pagamentos porque joguei na minha conta durante o período de processamento da solicitação, e o cassino estava apenas esperando que eu perdesse tudo e, portanto, não queria pagar. Assim que não joguei slots por 2 dias, os pagamentos começaram.
Também na sexta-feira da semana passada eles informaram que processaram um pagamento, mas todos os pedidos estavam pendentes, nenhum mudou o status "em processamento".
I believe that now we need to wait and see how Natalia, your complaint resolver, will continue in solving this issue.
Please stay patient, and hopefully soon we'll receive an update regarding the whole situation.
Hello!
In addition to the withdrawals, I discovered that the actual withdrawal limits were another problem.
If you don't mind, would you care to summarize this issue for us here on the forum? Of course you don't have to; I just thought it may be beneficial to the rest of us who are not that familiar with your ongoing complaint.
I truly hope it gets resolved very soon!
Dont think ill be part of this forum anymore.
If I cant write a negative review because they have bad KYC experience then Im just not going to be part of a forum that protects a casino for affiliate money.
You guys approve good reviews no problem but when I write a bad one you guys do everything you can to decline it.
Try protecting the players instead of trashy casinos.
Im sick of it.
I see you ended up. approving it. Good idea.
The casino can respond. You dont need to try and protect them.
I had 2 negative issues with the casino. My review was totally compliant.
Hey. There is no reason for you to say that you are leaving this forum right away, in my opinion.
We surely do approve negative reviews, and you can see it also from your history of user reviews that you actually wrote on our website. Right? 🤷♀️
But this one I have to take on me for sure. It was a kind of wrong evaluation from my side, and luckily I have good colleagues that come every time to put it on the right path, as I could say.
So, with all this said, your user review is approved, even though it's a negative one (joking, of course), and next time I will surely give my full attention so I don't make this kind of hiccup again.
What do you say? You're okay with it?
I see you ended up. approving it. Good idea.
The casino can respond. You dont need to try and protect them.
I had 2 negative issues with the casino. My review was totally compliant.
Oh my... You're so fast. 😛 I didn't even have time to write my post.
So, yes, you're right; it was a good idea to approve it. I understand that it wasn't one of the best experiences for you there.
Are you still playing at this casino, or after all, did you leave for better?
I am just thinking if it would discourage players from playing at this casino after such an experience, you know.
Oh my... You're so fast. 😛 I didn't even have time to write my post.
So, yes, you're right; it was a good idea to approve it. I understand that it wasn't one of the best experiences for you there.
Are you still playing at this casino, or after all, did you leave for better?
I am just thinking if it would discourage players from playing at this casino after such an experience, you know.
Yeah I get notifications on my watch so I can be pretty quick.
There has been a few reviews you guys have declined and I dont think they should have been. Whether its verification, slow payouts, bonus experience. It is MY experience and feelings of the casino and should always be valid. The casino can respond. 1 users review wont affect a rating.
Im not sure if I will play here anymore. I get really annoyed when casinos act extreme. Making me write things on a piece of paper and hold it to my face for absolutely no reason at all is ridiculous and invasive. Over $200. Then 5 days to approve payout.
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