GoldBet Casino IT - discussão geral

Hello everyone, while I was playing in a slot, it suddenly froze, also blocking the money that they still haven't given me back. This was on April 17, 2025. I called support and they told me to wait 48 hours, today April 22 I contacted them again and the lady, dismissed me by telling me to wait and closed the conversation. 🤬

Ciao a tutti,mentre giocavo in una slot, all improvviso si è bloccata,bloccando anche i soldi che nn mi restituiscono ancora.Questo il 17aprile2025.Ho chiamato l assistenza e mi hanno detto di attendere 48 ore,oggi 22 aprile li ho ricontattati e la signorina ,mi ha liquidata dicendomi di aspettare ed ha chiuso la conversazione. 🤬

Have you also tried to get in touch with the support by email, by any chance, though?

Well, it's obvious that this is a scam.

No jde vidět že je to jasnej podvod

Would you like to tell us why you say so? Is there anything we could help with?

I have the same experience, only I have it with the payout of the winnings. They claim they sent it and nothing. I have also already communicated with a lawyer and with customs officers.

mám stejnou zkušenost jen já to mám s vyplacení výhry. tvrdí že poslali a nic. taky už jsem komunikoval s právníkem a s celníkama.

When exactly did you request the withdrawal, please?

We have our complaint resolution center if you need some help. You can read about how it works here.

So, let us know more about the whole situation, please, and hopefully we can help you out.

I've been dealing with it for a month and it's still the same answer, patience is at an end. No one wants to deal with the fact that they went to a completely different pension and immediately transferred, so it's a clear scam.

Řeším to měsíc a pořád stejná odpověď trpělivost je u konce .nikdo nechce řešit že se penze odešli úplně jinam a hned se převedli dal takže jasný podvod

Hello I have the same problem

Dobrý den mám stejný problém

Hi,

So in that case, I wouldn't wait any longer and file an official complaint with our colleagues here at Casino Guru.

In such situations, however, I see a relatively simple solution: if the money has gone, then the casino can confirm the details based on the payment identifier, and if the money went somewhere other than to your account or to the casino (I'm not sure if it's a deposit or withdrawal), it will show where the recipient's account details came from.

Did you look at the link Romi sent you? It's good to know in advance how it works, but feel free to ask questions, we'll try to explain what's needed.

The complaint itself is then entered here 👈

Let me know.

Ahoj,

tak v tom případě už bych dál nečekala a zadala oficiální stížnost našim kolegům zde na Casino Guru.

V takových situacích vidím ovšem poměrně jednoduché řešení, pokud peníze odešly pak podle identifikátoru platy může casino potvrdit detaily a pokud šli peníze jinam než na tvůj čet nebo do casina (není mi jasné, zda je to deposit nebo výběr) tak se ukáže kde se vzali údaje o účtu příjemnce.

Koukal jsi na link, co Ti Romi poslala? Je dobré vědět předem jak to funguje, ale klidně se ptej, zkusíme vysvětlit co bude třeba.

Stížnost samotná se pak zadává tady 👈

Dej vědět.

I sent it and it was rejected.

Jitz jsem posílal a zamitnuto

I was supposed to get the money but they sent BTC that I didn't want and somewhere else

Peníze jsem měl dostat ale oni poslali btc které jsem nechtěl a ještě někam jinam

Ah, so the plan didn't work out, I'm sorry. This is one of the relatively major disadvantages of paying with cryptocurrencies, when a similar situation occurs, there's not much you can find out. However, if you allow me, I would like to ask a few questions:

You mention that you didn't even want payment in btc, but crypto transfer was your chosen method?

How do you enter the recipient in this casino, please? Do you write the recipient address directly somewhere, you as the player, or is it assumed that the same information from the deposit is used?

I just keep thinking that it depends on who entered what where and based on who sent it where, if even the currency doesn't match, it's something to think about. When you compare this, it must be clear what happened and where... Am I missing something?

Aha, takže plán nevyšel, to mě mrzí. Tohle je jedna z poměrně zásadních nevýhod platby cryptoměnami, když nastane obdobná situace tak se toho moc zjišťovat nedá. Já bych ovšem, když dovolíš pár otázek měla:

Zmiňuješ, že jsi ani nechtěl platbu v btc, ale crypto převod byl Tvoje vybraná metoda?

Jakým způsobem se v tomhle casinu zadává příjemce, prosím? Píšeš adresu pro příjem přímo někam Ty jako hráč nebo se to bere třeba tak, že se použije stejný údaj z depozitu?

Já si prostě pořád myslím, že záleží na tom, kdo kam co zadal a na základě toho, kdo kam so poslal, pokud se neshoduje ani měna, je to vážně na zamyšlení. Tohle když se porovná, musí být jasné, co se stalo a kde,... Uniká mi něco?

I would like to inquire about Goldbet9 casino. I requested the withdrawal two days ago but it is still being processed. Maybe you can tell me how long it will take. Or if the site is real.

Goldbet9 kaszinó felöl érdeklődnék. Két napja kértem a kifizetést de még mindig feldolgozás alatt van. Esetleg lehet tudni megyi idő. Vagy hogy valós e az oldal.

Hey.

You can read the full review of the casino here if you wish.

Is your account fully verified there? Any information regarding your withdrawal from the support?

So far I'm satisfied with GoldBet casino. I haven't made any deposits yet, but the countless bonuses are really nice. And I like the selection of games. The platform seems friendly and clear to me.

Tak prozatím jsem spokojená s GoldBet casino. Teda ještě jsem nevybírala ale ten nespočet bonusů je moc fajn. A líbí se mi i výběr her. Platforma na mě působí přívětivě a jasně.

That sounds good. Then let us know how the withdrawals go and how the support assistance works. I wish you good luck even without bonuses. 🤞🎉

To zní dobře. Dej nám potom vědět, jak se daří výběry a jak funguje případná asistence supportu. Přeji hodně štěstí i bez bonusů. 🤞🎉

Super casino I have no problems with this casino

Super casino nemám žádné problémy s tímto kasinem

Nice to hear. Tell us more about your experience.

Hello, I played on golbet and won 5000. I had to make a deposit to make a withdrawal, but it was canceled after a while and then my gaming account was blocked. Does anyone have experience with this??

Dobrý den hrála jsem na golbet a vyhrála částku 5000 musela jsem provést vklad abych udělala výběr ale ten byl po chvilce zrušen a vzápětí mi zablokovali herní účet má s tím někdo zkušenost??