há 3 anos
Se desejar discutir algo relacionado com GunsBet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
GunsBet Casino - discussão geral
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há 3 anos
i made a €20 deposit from mifinity with a bonus. I wagered my bonus and wanted to request a withdrawal but Infiniti withdrawal was unavailable. I had no other option to pay from jeton€20 wagered three times the deposit and they make me roll over all winnings three times before withdrawing
besides, someone knows why all casinos pay out mifinity unavailable
Editado
há 3 anos
Hello, maybe the Mifinity is not the best choice for casinos in your region - it's hard to tell.
To the bonus, what seems to be wrong? Well, we do not offer such a bonus, so sadly I do not know the terms. If you doubt the casino's judgment, please explain further. Thanks
há 3 anos
the casino agreed with me and paid me the money
há 3 anos
Great to hear. Do you plan to continue playing in this casino after all?
há 3 anos
I like the casino a lot. free games, super bonus that can be activated after losing real money. If you win while playing with real money you don't need to wager bonus
In addition, several promotions every day. The casino is great. But with payouts it's not for these times. It should be like in Dama nv. Then it would be wonderful. I have been waiting for payment for 2 days. If he comes soon, I will definitely play there
ResponderCitar3
há 3 anos
Hello, kszysio!
What about the payment? I expect positive news on Monday ✌ 🙂
Let us know!
há 3 anos
I'm waiting, we'll see tomorrow after the weekend.
há 3 anos
So, it's Monday and I'm hoping for the best. Have you received the money yet? 🤞
há 3 anos
I have had a terrible experience getting verified at Gunsbet. I have deposited over $400 and had a win which took my account to over $2800. After this, i began my verification process and filled out the required documents. The support team kept refusing my receipt for my initial deposit, despite the fact i met all of their listed requirements. They have now said that they will refer me to another department and i am yet to hear anything. Could someone please help?
há 3 anos
Hello naughtyned37,
I'm sorry you had that experience. I see you have already filed a complaint on our website. In your case, the verification process seems to be taking a little bit longer, but don't worry. Some casinos simply take longer to process, but customers often get their money back. Also, I see that this casino is trying to solve complaints. How did you enjoy playing at this casino, aside from this lengthy verification process?
há 3 anos
Hi Honza,
Yes, thanks for your reassurance, I will be patient. I submitted my verification documents on the 15th and the amended document in the 17th so I will give it 14 days before I investigate further. I have had a great time, along with other Dama n.v casinos I have played at it in the past. I guess that is why I am a little surprised that I have not not been verified because I have not had this issue with any of their casinos previously. Do most Dama n.v casinos operate independently? Or do they all come under the jurisdiction of Dama n.v? I would feel a lot better knowing that ultimately dama n.v is wholly responsible and liable for any of their casinos. Thanks again
há 3 anos
Hi there.
Dama NV. operates so many casinos there surely be differences. You seem to be most concerned about the same approach to players right? Well, it mostly depends on the license, and casino management, I'd say. The owner can be the same company, the casino, however, can be under different management which sets different procedures.
If I may, I would not mind it now, since it's something you can't change.
It would be great if you could keep us posted about the progress. I want to know how you're holding up.
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