JackMillion Casino - discussão geral

Hello,

What has happened and how are these live dealer games rigged, please?

I find it hard to believe, still, would you mind sending your evidence to data@casino.guru, please?

Ok, I was just asking 🙂 - no problem.

I wish you the best of luck!

Do not play on the Luckland Group BV casinos, as soon as you go positive they close your cash register, then subsequently the promotions and finally they communicate you via email to avail yourself of the unilateral right to be able to close the account without any reason! Professional ethics and fairness equal to zero !!

Non giocate sui casinò della Luckland Group B.V. , appena vai in positivo ti chiudono la cassa , poi successivamente le promozioni ed infine ti comunicano tramite email di avvalersi della unilaterale facoltà di poter chiudere il conto senza alcun motivo! Etica professionale e correttezza pari a zero !!

Hello, Nemokid.

How much in green number your balance was if I may ask?

Are you sure that you provided no reason for closing your account? How often did you take/ask for bonuses, if you did?

I would also like to know whether it was JackMilion casino that ultimately closed your account.

I see that this is not a pleasant experience. 🤔

Account balance of over 10,000.00 euros, withdrawn in tranches of 2,000.00 euros every week after initially closing my account after winning and then reopening it immediately following my complaint in chat complete with excuses and absurd justifications. In the end then they unilaterally closed it for no reason other than to have won that sum. Now the other two casinos of the same ownership are following the logical thread of Jack Million or closure of the cashier with access to the account allowed to then close it definitively via email. I repeat more than negative experience with these casinos that pamper you at the beginning, then when you win they try to make you replay your winnings and then close your account if you don't!

Saldo del conto di oltre 10.000,00 euro, prelevati a tranche di 2.000,00 euro ogni settimana dopo avermi chiuso inizialmente il conto post vincita per poi riaprirlo subito dopo a seguito di mio reclamo in chat con tanto di scuse e giustificazioni assurde. Alla fine poi lo hanno chiuso unilateralmente senza alcun motivo se non quello di aver vinto tale somma. Adesso gli altri due casinò della stessa proprietà stanno seguendo il filo logico di Jack Million ovvero chiusura della cassa con accesso al conto permesso per poi chiuderlo definitivamente tramite email. Ripeto esperienza più che negativa con questi casinò che all'inizio ti coccolano, poi quando vinci cercano di farti rigiocare la vincita per poi chiuderti il conto se non lo fai!

Hello nemokid, it is very unpleasant situation. Is your account still blocked? Any news about it? Did I get correct, that you are not allowed even to log-in to their sister's casinos? Do you consider to submit a complaint on our website? I see you have already experience in it. Maybe our colleagues could help with this issue. 🤞

Hello. What happened in the end? Did they allow withdrawal? I have a very significant amount of money in my balance and I am afraid that they will do the same and make an excuse for not making my withdrawals effective.

Hola. Que pasó al final? Permitieron realizar la retirada? Tengo una cantidad muy importante de dinero en mi balance y me da miedo que hagan lo mismo y pongan alguna escusa para no hacer efectivas mis retiradas

Hello there.

Try the reply button to improve your chances of getting a reply from the player soon.

I think it's pointless to burden your mind in advance. Once you want to withdraw, you'll have to take the chance, won't you? Focus on cooperation first if you struggle come here and explain the matter so we can try to help you out.

They have paid the amount due, it is useless to present complaints as they have the knife on the side of the handle. But if they continue like this they will not last long thanks to our reviews!

Hanno saldato quanto dovuto, inutile presentare reclami tanto hanno il coltello dalla parte del manico. Ma se continuano così dureranno poco grazie alle nostre recensioni!

Hi jmrd, they finally paid me. Unfortunately all Curacao licenses are not very reliable, the only one that cooperates 100% seems to be Antillephone NV (GCA), although I am currently struggling to get my money back at Crocoslots casino (Hollycorn NV ) against which I have opened a complaint for embezzlement (they do everything to not give me back the deposit, after instantly closing my gaming account).

Ciao jmrd, alla fine mi hanno pagato. Purtroppo tutte le licenze di Curacao non hanno un alto grado di affidabilità, l'unica che collabora al 100 % sembra essere l'Antillephone NV (GCA), anche se sto lottando attualmente per avere indietro i miei soldi presso il casinò Crocoslots (Hollycorn NV) verso il quale ho aperto un reclamo per appropriazione indebita (fanno di tutto per non restituirmi il deposito, dopo avermi chiuso istantaneamente il conto gioco).

https://casinoguruit.com/crocoslots-casino-i-soldi-del-giocatore-sono-scomparsi

Have you read the casino's ures reviews reply? They're asking for your casino username to investigate.

Please keep your conversation in the proper thread - Crocoslots thread is here 🙂

Thank you for helping me keep the forum organized.

My name in the Casino is Pikaro87, and I feel totally ripped off. Today I have made 7 deposits of which according to them, and even using one of the Casino's instant deposit methods, they have only received 6. Coincidentally the last one and the one with the largest amount, which is €500, they have not received. I have sent them a bank receipt, a screenshot, and everything so that they can see that the money has left my account and they have charged me for the transfer as urgent. I have spent hours in the chat where a boy named Antonio has not helped me AT ALL. They limit themselves to saying that it appears as rejected and that in 2 days my bank will refund it to me, when I have already spoken with my bank and they have told me that since it is ISSUED they cannot do anything. They ignore my requests, and NEVER respond to emails, your account manager is NEVER available, and you can NEVER talk to the manager or find a solution. BE VERY CAREFUL AND DO NOT ENTER this casino scam that is anything but transparent and does not care about the players in the slightest.

Mi nombre en el Casino es Pikaro87, y me siento totalmente estafado. Hoy he hecho 7 ingresos de los cuales según ellos, y aún utilizando uno de los métodos de ingreso instantáneos del Casino, sólo les ha llegado 6. Casualmente el último y el de mayor importe el cual es de 500€ no lo han recibido. Les he enviado justificante bancario, pantallazo, y de todo para que vean que el dinero ha salido de mi cuenta y me han cobrado la transferencia como urgente. He estado horas en el chat donde un chico llamado Antonio no me ha ayudado EN NADA. Se limitan a decir que les sale como rechazada y que en 2 días mi banco me lo reintegrará, cuando yo ya he hablado con mi banco y me han dicho que al estar EMITIDA ellos no pueden hacer nada. Hacen caso omiso a mis solicitudes, y JAMÁS responden a los correos, JAMÁS está disponible la manager de tu cuenta y JAMÁS puedes hablar con el gerente ni encontrar una solución. MUCHO CUIDADO Y NO INGRESEIS en esta estafa de casino que es de todo menos transparente y no se preocupan por los jugadores lo más mínimo.

I guess I'm not going to make you happier. In such a situation, the casino is more or less in the same situation as you. Why? Because many casinos use 3rd party payment providers to handle all transactions. It means the payment provider must first identify the problem and then solve with.

In the meantime, the casino awaits a response. 😕

Once the money left your bank account was only halfway there, the transaction ends when the money hits the recipient's account, which seems to fail in this case.

I can imagine the casino has no explanation to provide, so it prefers silence. Well, not the best option.

I hope the issue is resolved soon.