há um ano
Se desejar discutir algo relacionado com Linebet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Linebet Casino - discussão geral
há um ano
Olá, muito bem, alguém por aqui joga no linebet?
Como enviei um e-mail desde o dia 6 de fevereiro e ainda não recebi resposta, o suporte continua me respondendo a mesma coisa, aguardando a resposta do e-mail mas ela nunca chega. Não consigo sacar o dinheiro que depositei desde o início e que preciso com urgência.
Alguém sabe onde posso reclamar para que o casino me dê uma resposta ao meu protesto?
Traduzido automaticamente:
há um ano
Hello. Sorry to hear you have to go thru another issue with this casino. I have seen your complaint 👈, where our team is waiting for the casinos response. You said that your account had been verified last time, when you've had another withdrawal issue there, right? Luckily that one was solved and you were able to get your money. The one think which comes to my mind is, that maybe they need to do some additional checks, and that is why it's taking a bit longer. The support should inform you about that, but unfortunately, as you said, there has been no response from them, right? Hopefully our complaint team will get some more information, so the case can proceed further. 🤞
há 3 meses
The platform is: LINEBET Amount: 58k euros The title says it all, but i won too much that i found out i got restricted from online casino betting, contacted support and they told me i should send them my ID, i searched online and found out that it is not safe to send ID cuz it can be used in fraudulent activities (i’m from morocco). So i became hesitant about sending them any information. Cuz, pretty sure even if i send them the documents they will ask for more and try their best to make me give so i can’t requests a withraw. And they can sell my ID for extra income to the casino, what should i do ?
há 3 meses
Hi, let me put it this way, if you have won a relatively large sum, there is nothing unusual about the player having to verify himself in the casino. This includes sending ID and you may have to send more. I wouldn't say it's necessarily because the casino wants to misuse your documents. It's a classic in almost all casinos.
So I would cooperate if you want to get the money, and if the casino still has something and it's going to take an infinite amount of time and you can't figure it out, you can write and we'll try to help.
How does that sound?
