há 12 meses
Se desejar discutir algo relacionado com Lucky Whale Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Lucky Whale Casino - discussão geral
há 12 meses
FIQUE LONGE, NÃO PAGUE!!! Eles supostamente oferecem pagamentos INSTANTÂNEOS, mas eles não existem! Estou esperando há dias por um pagamento via criptomoeda (SOL), que supostamente foi enviado, mas agora eles estão dizendo que houve um erro técnico. Ninguém pode dizer quanto tempo vai demorar! Faça um favor a si mesmo e não deposite nada lá! Este cassino é um GOLPE, nada mais e nada menos!
Traduzido automaticamente:
há 12 meses
Hi, I see you're having trouble with withdrawing. May I know how long you have been waiting? Crypto withdrawals should be the fastest but sometimes technical problems can occur. Of course, if it takes unnecessarily long and you don't have further information, we would try to help you.
há 12 meses
Estou esperando há dois dias e nada aconteceu...
Não há tempo ou qualquer outra coisa, você está bloqueado no chat ao vivo e os e-mails não são respondidos
O pior cassino que já vi quando se trata de criptomoedas.
Acho que não vai ter mais nada, é assim que um cassino golpista se comporta
Editado
Traduzido automaticamente:
há 12 meses
Hi,
This is Lucky Whale Casino.
Your withdrawal was delayed roughly ten minutes. You received it. You behaved very abusively towards our customer service agents, swearing and cursing despite several warnings to stop. You have been blocked from Live Chat due to this.
We are baffled at this entire situation as you had your withdrawal relatively quickly.
há 12 meses
Estou esperando há dois dias e nada aconteceu...
Não há tempo ou qualquer outra coisa, você está bloqueado no chat ao vivo e os e-mails não são respondidos
O pior cassino que já vi quando se trata de criptomoedas.
Acho que não vai ter mais nada, é assim que um cassino golpista se comporta
Traduzido automaticamente:
há 12 meses
I see that the casino also seems to have written, so do you have your withdrawal or not? Could you please confirm that for me?
há 12 meses
Hi,
This is Lucky Whale Casino.
Your withdrawal was delayed roughly ten minutes. You received it. You behaved very abusively towards our customer service agents, swearing and cursing despite several warnings to stop. You have been blocked from Live Chat due to this.
We are baffled at this entire situation as you had your withdrawal relatively quickly.
há 12 meses
Hello casino representative, if you would like to have an official account and write as a casino, it is possible to link your account to your casino. It will also be available to respond to complaints on our website.
You also need to follow some rules, which you can find here on this link.
You need to write to the email you find in the link and if there is a problem you can ask anything you are interested in.
Have a nice day so far. 🙂
há 11 meses
Hi thanks, I just followed the steps to get the account verified.
ResponderCitar1
há 11 meses
Great, so we'll get to it soon and help you with whatever you need. 🙂
Have a nice day!
há 11 meses
This website keeps delaying my withdrawal of 526 USDT for 2 months. I requested withdrawal since 13 Feb 2025, but they keep pending my request for no reason. Please stay away from this scamming site, everyone.
há 11 meses
Hi, two months is quite a long time. Did the casino say anything at all about your money and withdrawal?
According to the complaint you opened, I saw that you are already verified in the casino and you didn't play with the bonus. So I find it quite unusual that you are waiting and you don't even know how long it will take.
That's why, as I said, it was a good move to lodge the complaint and we'll try to help you somehow.
I hope that I will be successful and that you will get your money.
Editado
há 11 meses
I got this email after I went on live chat to ask about my withdrawal. 
LuckyWhale <1809562077@tickets.helpdesk.com> Unsubscribe
Sat, Apr 5, 2:16 PM (4 days ago)
to me
Hi, seiha seng
Hello Seiha,
We would like to inform you that your withdrawal request is currently pending as our responsible team is conducting a review of your account.
Once the checks are completed, we will update you accordingly. We appreciate your patience and understanding during this process.
If you have any questions, please feel free to contact our support team.
Best regards,
LuckyWhale Team
Ticket ID: XZ4BUW
Assigned agent: Lucy
há 11 meses
I guess it won't be sufficient for me if I'm honest.
Two months is too long for investigation or some check of the account and I would like to know something more concrete about the situation.
But, they probably don't have anything so we will have to wait a bit more till our team contact them.
I wish everything turn out well in the end.
Complaint team will be here for you. 🙂
há 11 meses
Por favor, me digam o que devo fazer? Fiz uma solicitação de saque há 2 semanas. A solicitação ainda não foi confirmada. Todos os dias, no chat ao vivo, me escrevem dizendo que preciso esperar um pouco. Estou esperando há 2 semanas e a solicitação ainda não foi confirmada! O valor é de apenas US$ 156! Este não é meu primeiro saque! Antes disso, já havia sacado quantias muito maiores! E eles confirmaram a transação em 24 horas! O que aconteceu com eles agora?
Traduzido automaticamente:
há 11 meses
Have you tried to contact the support by email to find out? Live chat many times doesn't know what is going on with withdrawals, you know.
Is it related to sports or casino games, please?
há 11 meses
same answer without solution
Editado
há 10 meses
Ninguém responde ao e-mail. No chat, eles dizem novamente que temos que esperar. Já se passaram 18 dias. Tenho apostado em esportes e jogado jogos de cassino.
Traduzido automaticamente:
há 10 meses
Let's try to file a complaint then. What do you say?
Hopefully our team will be able to get in touch with the casino and find out the reason for all this.
You know the process by now, so here's the link for you.
há 10 meses
I’ve currently got a problem, from the united kingdom (which is prohibited from the site) but I’m in Switzerland currently on holiday and I have been for a while and I will continue to be for a while. I won a decent amount 0.58ETH (playing in Switzerland) but I cannot pass kyc due to my uk documents. I spoke to their online team who said I was able to play from any region that’s not restricted if I’m at that location currently. I’m awaiting a response from management on if I can get verified some other way to be able to get my withdrawal, if I’m honest this site is legit and is clearly trying to help me here. I do hope they can process the withdrawals as they are via crypto and I’ve depsoited quite a lot. The live chat team is really nice also.
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