há 2 anos
Se desejar discutir algo relacionado com LuckyWins! Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
LuckyWins! Casino - discussão geral
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há 2 anos
Awful. I just registered and wanted to inspect their slots' RTP settings (usually, you need to be logged in to view the true setting - when you're not it'll show the highest setting by default) before making any deposit but it won't let me pass the deposit page... I can't even log out again.
Think I'll sit this one out.
Editado
há 2 anos
Well! I'll pass this on to the Data Team, I feel they should know. Thank you kindly for this feedback!
Editado
há 2 anos
I gave them a try anyway and it turns out that, as suspected, they are indeed running the sub optimal RTP versions on a large number of their slots.
Lets's hope something good will still find a way to hit 😃
há 2 anos
We've got Sherlock Holmes here. But I would definitely be careful when playing. If you find anything else, feel free to let us know. 😀
há 2 anos
I gave them a try anyway and it turns out that, as suspected, they are indeed running the sub optimal RTP versions on a large number of their slots.
Lets's hope something good will still find a way to hit 😃
há 2 anos
Well, I'm not sure how you managed to find out about the RTP, but when it comes to deposit locks, it is quite common for some groups. There is nothing we can persuade the casino to do.
há 2 anos
What do you mean? It is right there in the game description.
Theoretical, of course. Actual RTP is often a whole other matter.
há 2 anos
Hello.
I was reflecting on this part: "they are indeed running the suboptimal RTP versions on a large number of their slots" Not just the RTP set for the game, you know.?
However, I must say that 94.6% is pretty low. 96% is considered to be worth playing in my opinion. 🤔
há um ano
Ativei um bloqueio de jogo no meu aplicativo Revolut. Infelizmente, ontem à noite, tive vontade de jogar e perdi € 900. Mas o que eu contesto é que as transações foram aceitas pelo cassino ao evadir o bloqueio Revolut, na verdade, as transações bem-sucedidas são registradas para empresas não relacionadas a jogos de azar e talvez até mesmo empresas que desconhecem tudo. Entrei em contato com a empresa em questão, que não reconhece a transação e deve responder aos meus outros e-mails. Também comecei uma reclamação por e-mail para o cassino em questão, que é luckywins.com
Preciso da sua ajuda para recuperar os fundos, obrigado
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há um ano
Hi, unfortunately today it's quite a topic that resonates among players.
If you want to read more about it you can do so here in this thread.
However, haven't they replied to your email yet? Do you have a feeling you're going to ask for a chargeback based on what you're describing or what?
ResponderCitar1
há um ano
Você respondeu que não pode lidar com transações de pagamento, então o casino guru não lida com isso, meu banco Revolut diz que, como cliquei na autorização da notificação push, não tenho direito a um reembolso. Mas o problema é que meus fundos chegaram ao cassino incorretamente. Dois depósitos foram feitos como intermediários por uma empresa que não reconhece meu movimento em direção a eles e até mesmo Strukin após um pagamento feito pelo aplicativo com cartão, não sei como, iniciou uma transferência para eles em meu nome. Eles violaram minha privacidade e evadiram meu problema de jogo
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há um ano
That's why I said that this is a topic that resonates very much. This is exactly what the thread I sent you in my previous reply is about, and the players there are doing exactly what you describe. The statements do not show casinos but some shell companies, it violates the MCC block that the players give themselves as you put it. So the fact that it is not recognized during the payment and some company appears on the statement, which for example sells books instead of casinos, it is bypassed.
I know that some players have described that they wrote emails to the companies themselves saying that they didn't get anything from them and asking for deposit refunds.
Try to read it or ask some questions there and I believe that you may learn some important things about your case.
há um ano
Infelizmente o link que você me enviou abre uma página em branco. Mj você pode reenviar o link?
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há um ano
Of course, tell me if you can reach it now please: https://casino.guru/forum/responsible-gambling/question-about-gambling-websites-with-curacao-license-using-incorrect-merchant-category-code 🙂
há um ano
Recebo uma página em branco, branca
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há um ano
Try to clear the cookies and the cache on your computer. Log out and in again, and maybe even try another device if nothing helps, and let us know if it still continues, please.
há um ano
Obrigado, resolvi ontem sozinho e já estou na página de discussão 🙂
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há um ano
That's great.
há 7 meses
luckywins scammed me and closed my account when i was playing and won some money there.
Arbi Dautov
há 7 meses
Hey, I'm sorry.
Did the casino tell you why it was blocking your account? I see that you won quite a nice amount, so it could be that the casino is checking and that's why they temporarily blocked your account. But of course it could also tell the player that he is making an investigation.
However, if they didn't say anything, it's a good thing you filed a complaint and our team will try to help you.
One more question, didn't the casino ask you for documents and did you play with the bonus or not?
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