há 6 meses
but I didn't create 2 cocktails I have one
Mr Bet Casino - discussão geral (página 20)
há 6 meses
Okay then, let's wait and see what it gets us. Also, you replied to a post that wasn't dedicated to you, so your situation is not about the same thing.
But I still believe that it will eventually be resolved and you will get the money.
Good luck ☘️
há 5 meses
Olá, ganhei mais de 2000 euros no Mr.Bet. Minha conta já estava verificada há vários anos. Depois que solicitei o saque de 2100 euros, nada aconteceu por vários dias, então recebi uma mensagem dizendo que eu tinha que verificar minha conta novamente. Como meu endereço havia mudado nesse meio tempo, pedi ao suporte para alterar meu endereço. Preenchi o formulário no chat ao vivo e agora estou esperando a mudança há mais de duas semanas, nada aconteceu, estou apenas sendo adiado e eles esperam que eu perca o dinheiro. Estou pedindo ajuda se alguém souber o que mais eu posso fazer.
Traduzido automaticamente:
há 5 meses
Hello,
I saw your associated complaint has been successfully submitted, so we will do our best to help you with that.
Please do whatever you can to keep the balance intact, please. Even though the complaint has been created, a certain amount of time is always necessary to get familiar with details and pick up the best approach to resolving the matter.
When was the last time you spoke with someone from the casino? Was it about the address change?
I'm trying to get some idea of what might possibly complicate such a usual request.
Editado pelo autor há 5 meses
há 5 meses
Olá, escrevo para o suporte todos os dias. Hoje mesmo, novamente, sempre a mesma resposta: devo esperar e eles não sabem dizer quanto tempo vai demorar
Traduzido automaticamente:
há 5 meses
Personally, I don't think that would be enough when you say it's been going on for two weeks. It's quite a lot, and it wouldn't be enough just to hear that they don't know when it's going to be resolved. If it's just that they have to change the address I can't imagine what the casino can do.
So it's good that you've filed a complaint like Radka said and we'll try to help.
I hope it will turn out well and you will see your money as soon as possible.
há 5 meses
Olá, eu tinha 2x 300 pagos em 08.10, 1x foi feito em 48 horas, 1x ainda não foi feito hoje, diz que está sendo processado. De acordo com o cassino, tudo foi aprovado, mas o banco é o culpado, o que posso fazer? 
Traduzido automaticamente:
há 5 meses
According to the casino everything is approved but the bank is to blame, what can I do?
It's always the bank that's to blame, right?
I'd be demanding to know why they didn't just make one simple payment for the full amount. Of course, we all know why.. Multiple payments means more opportunities for things "to go wrong", meaning more chances for delayed payments and the hope that you'll eventually play your winnings away.
There is absolutely NO EXCUSE for a casino to not be able to complete same-day payouts. This is probably the single biggest issue in online gaming.
há 5 meses
Muito simples, ganhei 345 com dinheiro real, paguei 300 e continuei jogando, 10 minutos depois ganhei muito de novo e paguei 300 de novo. Não posso saber se continuarei ganhando. Também é sobre o tempo sem fim de semana, deve durar no máximo 5 dias, teria sido hoje, mas nada aconteceu, então
Traduzido automaticamente:
há 5 meses
Olá, eu tinha 2x 300 pagos em 08.10, 1x foi feito em 48 horas, 1x ainda não foi feito hoje, diz que está sendo processado. De acordo com o cassino, tudo foi aprovado, mas o banco é o culpado, o que posso fazer?
Traduzido automaticamente:
há 4 meses
Hi there!
You probably think of it as a ridiculous justification, and I have no interest in disagreeing with you, but I want to make sure the casino stated clearly that your bank was at fault.
To be honest, it is pretty standard these days. Due to current anti-gambling laws and policies, players from highly regulated markets such as Germany, Greece, or Italy have been facing bank-related problems.
However, the payment processor used by the casino could also be to blame. Would you kindly provide the precise explanation that you received from them?
Perhaps we may think up something solid to help out.
há 2 meses
Oh wow Mr.Bet. Asking for withdrawal Dec. 2wst 2024 I get upper cut by The verification process. Which is absolutely nonsense. I am a born and raised Canadian. I submitted the documents they requested :the payment methods, proof from my dashboard that I deposited, proof of address.
Now me, honest , abiding me, wanting to updated my address and phone number "apparently triggered a whatever" causing them to investigate me . 😳
Shell shocked, I kindly ask them if they are authority, airport.
They keep on denying and or requesting more documents that are absolutely not necessary. Proof of deposit? Can't they see it's the same way INTERAC e-transfer and they had to verify my bank statement.. it's Jan. 7th 2025 and I am still waiting . After 51 and plus sent pics, exchanges by email and chat, . I am giving them until 23h59 est, to release my 2k.
Wish me luck and will keep you posted.
há 2 meses
Wishing you luck! Awaiting good news!
há 2 meses
Hi Radka,
Thank you for the kind wishes. Tell me, did you ever get paid?
há 2 meses
I am still awaiting MR.BET since December 21st 2024. And how I am not abandoning my 2000$ cdn. Will keep Casino Guru and FAM posted on the progress.
BLESS 🙏
há 2 meses
Hi Blessings999!
I'm sorry to hear that. I have never played at this particular casino, so I can't add anything first-hand, but I still believe this casino pays out the winnings even if the user reviews are mixed, which indicates it has not been a pleasant experience for many people.
Still, I will be here, and if neccessary, so will the Complaint Team.
há 2 meses
Hi, has the casino commented on your verification? Did it fix what was the problem or still not?
há 2 meses
Radka
Many thanks for your kindness 🙏 and support and help. It's truly horrific. Got an email this morning stating from the finance security dept. that my withdrawal request has been approved to go and get my funds, but NOOOO the verification tab not updated and to piss me off even more, apparently my account is not verified yet. 😂 I am beyond annoyed.
há 2 meses
Still not. But got a green light by a casino finance security dept saying yes and I still can't . Not only that, contacted mr.bet support and they said I am still not verified. This is going on since Dec.21
há 2 meses
Still not. But got a green light by a casino finance security dept saying yes and I still can't . Not only that, contacted mr.bet support and they said I am still not verified. This is going on since Dec.21
há um mês
I see a lot going on at once, but the end result is that it still has not moved forward. So if you need, as Radka suggested, feel free to contact our complaints team and they will try to help you. I don't want to put pressure on you to do this because the later you do it, the longer the whole process can take if you don't get it sorted out.😕
há 2 meses
Radka
Many thanks for your kindness 🙏 and support and help. It's truly horrific. Got an email this morning stating from the finance security dept. that my withdrawal request has been approved to go and get my funds, but NOOOO the verification tab not updated and to piss me off even more, apparently my account is not verified yet. 😂 I am beyond annoyed.
há um mês
Ouch!
Uhm, I honestly do not know what to say. Beyond annoyed? I have many other expressions spinning in my head....
I imagine an optimist would say it has still been progress, and hopefully the casino will eventually push harder to fulfill the most important duty of any casino. The second part is definitely me again 🙂
I'm trying to say, Hold on! 🤞🍀
