MXWin Casino - discussão geral

Good evening, I have a problem. They stole more than ten thousand pesos from my account when I wanted to withdraw. They denied my withdrawal, arguing that I won them with casino bonuses and that the IP address was already detected from another registered person and that I was wanting to take advantage by registering accounts just to have bonuses and I verified that my account was real by sending the photo of my identification and apart from that I had earned the money at 4:30 in the afternoon and the supposed bonuses were given to me until 10 at night Do not use any bonus or anything like that to win the money and worse, even the money that I deposited was stolen from me. I have proof of everything that shows that everything I say is real and that the casino is stealing the 10 thousand pesos from me without any justification

Buenas noches tengo un problema me robaron más de diez mil pesos de mi cuenta al momento de querer retirar me negaron el retiro argumentando que según los gane con bonos del casino y que la dirección ip ya estaba detectada de otra persona registrada y que yo me estaba queriendo aprovechar registrando cuentas por tener bonos nadamas y les comprobé que mi cuenta era real mandando la foto de mi identificación y aparte que el dinero los abia ganado alas 4 y media de la tarde y los supuestos bonos me los dieron asta las 10 de la noche no se use ningún bono ni nada de eso para ganar el dinero y peor que asta el dinero que yo deposite me lo robaron tengo pruebas de todo que demuestra que todo loque digo es real y que el casino me está robando los 10 mil pesos sin ningúna justificacion

There is this, my identification is the same name registered in my account so that a pretext or excuse can be made that my account is fake to have the bonuses that they supposedly argue that I used to win, there is this the time of my deposit, the time I wanted to withdraw and They denied my withdrawal and they stole my money because even what I deposited they stole from me, I deposited 150, they left me 100 in the account and this is the time when I received the damned bonuses that they use as a pretext to steal my money, it was almost 9 at night and not even the surprise egg from the registry was open, so which Child did I use according to them to earn the money? I earned it with the money I deposited and even then they stole a part of the money deposited from me if according to them the pretext was That's why they didn't block the IP address to enter the site. If they noticed anomalies, as they argue, they waited until I wanted to withdraw the money I won so they could make that excuse and block access to the casino by saying that they are accepting that they are doing wrong and they are telling me. unfairly stealing the money that belongs to me

Hay esta mi identificación es el mismo nombre registrado en mi cuenta como para que se ponga pretexto o excusas que mi cuenta es falsa para tener los bonos que supuestamente ellos argumentan que use para ganar hay esta la hora d mi depósito la hora que quise retirar y me negaron el retiro y me robaron el dinero porque hasta lo que deposite me robaron yo deposite 150 ellos me dejaron 100 en la cuenta y hay esta la hora que era cuando me llegaron los dichosos bonos que ponen de pretexto para robarme el dinero eran casi las 9 de la noche y ni siquiera él huevo sorpresa de registro abia abierto entonces cuál Niño usé según ellos para ganar el dinero yo lo gané con el dinero que yo deposite y que hasta ese me robaron una parte del dinero depositado si según ellos el pretexto era ese porque no bloquearon la dirección ip para ingresar al sitio si notaban anomalías como argumentan se esperaron hasta que quisiera retirar yo el dinero que gane para poder poner esa excusa y bloquear el acceso al casino al aser eso están aceptando que están obrando mal y me están robando injustamente el dinero que me corresponde

They had done it like this before, not until they won and in order not to pay they invented that excuse and now they blocked the access because they didn't block it when I was going to deposit them, they didn't say anything

Así lo uvieran hecho desde antes no asta que ganara y para no pagar inventaran esa excusa y ora si bloquear el acceso porque no lo bloquearon cuando les iba depositar hay no decían nada

Hello,

I replied to you right here. 🙏

Yes, but in the case of my account I demonstrated that I did not use any type of bonuses, I had not even asked them for anything and for them to rob me in that common way like real thieves, scammers, it doesn't work because even the money that I deposited was stolen from me. In other words, it was totally a robbery and now the lawyer who is carrying out the complaints against the casino is about to present to the corresponding authorities the complaints of all his colleagues and mine against the casino for fraud and robbery, in total there are 73 lawsuits. against the casino those who are going to be presented for theft and fraud so that it answers for all the money that it stole from all of us who deposited today is a holiday that is why complaints cannot be made to the authority today but first thing tomorrow morning complaints will be carried out against the casino and those responsible

Si pero en el caso de mi cuenta yo demostré que no use ningún tipo de bonos ni siquiera les abia pedido nada y como para que me robaran de esa manera tan corriente como unos auténticos ladrones estafadores no va porque asta el dinero que yo deposite me robaron ósea que fue totalmente un robo y ya el licenciado que está llevando a cabo las denuncias en contra del casino está por presentar ante las autoridades correspondientes las denuncias de todos los compañeros y la mía en contra del casino por fraude y robó en total son 73 demandas en contra del casino las que se van a presentar por robo y fraude para que responda por todo el dinero que nos robó a todos los que depositamos hoy es día festivo por eso no se pueden hacer las denuncias ante la autoridad hoy pero mañana a primera hora se llevará a cabo las denuncias en contra del casino y los que resulten responsables

I understand your frustration and sympathize with you and our team will try to help you. We'll see where it goes. But please keep the conversation in one thread so we don't write about the same thing in two threads unnecessarily. Would that be possible please ? 

The casino totally refuses to pay, they don't give a solution. If I try to write to them, they block me immediately, so they are stealing from me.

El casino se niega totalmente a pagar no dan solución si les trato de escribir me bloquean inmediatamente ósea que me están robando

It is certainly not pleasant when the casino does not communicate and immediately blocks you. However, as I said, you have an open complaint and our team will try to do everything possible to help you. We'll see where Petronela gets to. For now, we'll just have to be patient. Will that be possible?

Well, it's been almost 15 days and I don't see that the casino wants to make any type of payment. By ignoring the messages, it means that everything is worth it and that you are not going to pay anything. In the morning we had a meeting with the lawyer about the lawsuits that he is going to face. the casino for stealing from people and the person who shared the casino link with us was very upset a while ago, he was the first to summon the lawyer to file a complaint against the casino for theft because, as I told him, many registered because of the weekly salary for life that the casino promotes on its website, that is why almost no one withdrew from those who registered because everyone was looking to increase the VIP levels and the one who invited us to the casino deposited more than 20 thousand pesos to play in order to increase the VIP levels and to his surprise they did not pay him any salary. You can imagine the courage he has to invest so much and the casino will steal him. He is not going to wait. He will be looking at my face but I don't believe him. He does know about laws and They have already filed a criminal complaint against the casino for fraud to investigate who is responsible and arrest them for theft and fraud with misleading advertising for profit. What we heard was that the locations of three casinos related to mxwin were being tracked. They are another one called mxlobo and mxcwin, for not paying they will have a lot of problems. I tell you that of his guests there are 73 complaints against him in the casino.

Pues ya van hacer casi 15 días y no veo que el casino quiera hacer ningún tipo de pago al ignorar los mensajes significa que le vale todo y que no va pagar nada nosotros en la mañana tuvimos reunión con el licenciado acerca de las demandas que va enfrentar el casino por estar robando ala gente y la persona que nos compartió el enlace del casino estaba muy molesto hace rato fue el primero que cito al licenciado para presentar la denuncia contra el casino por robo porque como le comenté muchos se registraron por lo del salario semanal de por vida que el casino promociona en su sitio web por eso casi nadie retiro de los que se registraron porque todos buscaban aumentar los niveles vip y el que nos invitó a nosotros al casino depósito más de 20 mil pesos para jugar con el fin de aumentar los niveles vip y para su sorpresa no le pagaron ya nada de salario se imaginan el coraje que tiene el de invertir tanto y el casino lo robará el no va esperar ami me estará viendo la cara pero a él no creo el si conoce de leyes y ya elaboraron la denuncia penal contra el casino por fraude para que se investiguen quienes son los responsables y se les detenga por robo y fraude con publicidad engañosa con fines de lucro alo que escuchamos fue que se estaban rastreando las ubicaciones de tres casinos relaciónados con el mxwin que son otro llamado mxlobo y mxcwin por no pagar tendrán muchísimos problemas le digo que de los invitados de él son 73 denuncias las que se tienen contra él casino

So I see that you resorted to the more difficult option and therefore went to a lawyer. I can only say what I have already repeated and that we will certainly try to help you, our complaint team, and see if we get somewhere. 

I sympathise with your situation and I would like you to update us on any new information you find out.

Finally, I would say that it's also very important to play smart and only deposit what you are willing to lose, because the casino always has the edge over the player in the long run. 

I will wait if something new appears. 

Well, what else can I do if the casino doesn't even bother to answer the messages to provide a solution? What the casino wants is to steal from everyone, that's the only thing that matters to them, which is why they operate with false licenses to commit this type of theft. and to evade taxes, they have already tried so hard to get the casino to provide a solution and everything is worth it, they are not interested in anything nor do they respond, so what does that mean is that they have already robbed me and I have to stand by and watch them rob more people, well, no. If they don't pay me less, they cancel their website so they stop stealing. The day I deposited that money to play, it was the only thing I had with me. I hadn't eaten anything. They had just given it to me from a person from a job I had done and I preferred it. going without eating in the hope of earning a little money when I did I felt a great relief then I thought about going to buy food I wanted to eat well and what happened that those scourges miserable bandits left me without eating anything all day because I know it gave them they win it and because of their purity 🥚🥚 of stealing my money, those people who are behind those casinos should be behind bars in a prison, let's see if that way they get rid of their bandits and misery

Pues que más puedo hacer si el casino no se toma ni siquiera la molestia de contestar los mensajes para dar una solución el casino loque quiere es robar a todo mundo es lo único que le importa por eso opera con licencias falsas para cometer ese tipo de robos y evadir impuestos ya se buscó de una y mil formar que el casino de una solución y le vale todo no le interesa nada ni responde entonces que significa que ya me robó y me tengo que quedar de brazos cruzados viendo como roban a mas gente pues no sino me pagan de menos que les cancelen su sitio web para que dejen de robar yo el día que deposite ese dinero para jugar era lo único que traía no abia comido nada eso me lo acababan de dar una persona de un trabajo que abia hecho y preferí quedarme sin comer con la esperanza de ganar un poco de dinero cuando lo gané sentí un gran alivio luego luego pensé en ir a comprar comida quería comer bien y qué pasó que esos lacras bandidos miserables me dejaron sin comer nada todo el día porque sé les dio la gana y por sus purititos 🥚🥚 de robarme mi dinero esa gente que está detrás de esos casinos debería de estar pero detrás de las rejas en un prision aver si así se les quita lo bandidos y miserables

I think you should definitely not think that when you go to play in a casino that you are going to make money out of it. I recommend playing in a casino only if you have some money on the side that you are not sorry to spend, and definitely don't put the money you need there. So in this case it wasn't the best idea I would say. 

But hopefully your case will be resolved and you will get your money eventually. If you have any updates, be sure to let me know. 

I forgot my withdrawal password, how can I recover it?

Olvide mi contraseña de retiro como puedo recuperarla

Hi, I haven't heard yet that a password is required for the withdrawal, but isn't it possible to get it somehow from the support ? Alternatively, ask from where you got the password if they know how to restore it. 

Will you try and let me know what happened ?

Does anyone know how to fill out this information? I tried contacting the live chat but couldn't get any information. I didn't understand the last part (account with a bank branch).

Alguien sabe cómo se rellena esta información, intenté contactarme con el chat en vivo pero no tuve información. No entendí lo último (A/c con sucursal bancaria).

Is this information needed for the withdrawal?

Surely ask the support of the casino by email if the live chat can't help, but isn't it the name of your bank, perhaps?

I have a serious problem

THE 3 BANK ACCOUNTS I HAVE REGISTERED IN MY USER ARE NO LONGER ACTIVE. HOW DO I ENTER AN ACTIVE ONE BECAUSE THEY ARE ONLY 3/3 OF THEM?

Tengo un grave problema

LAS 3 CUENTAS BANCARIAS QUE TENGO REGISTRADAS EN MI USUARIO YA NO ESTAN ACTIVAS COMO LE HAGO PARA METER UNA ACTIVA PORQUE SOLO SON 3/3

Hello,

The casino's support staff should assist you in replacing your inactive payment options. Can you try to reach out to its support, please? Frankly even Casino Guru review warns players that this casino just do not have any terms available so in my opinion getting in touch will be kind of a quest. 🙁

There is literally nothing else to try. Well, let me know if anyone gets back to you, please.