há 8 meses
Se desejar discutir algo relacionado com Norsewin Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Norsewin Casino - discussão geral
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há 8 meses
I have same problem with this casino as I have with Slotobit Casino of which I wrote in Slotobit Casino Discussion.
i wanted to paste that here but it says that post exist, yes but my problem here is the same is just another casino name and all I have said there is the same thing here in Norsewin.
há 7 meses
Hello again.
Feel free to try different words. 😉
But let me help here - this is the copy:
"I claimed free spins got the bonus finish the wager and balance dropped to 20€ not to 50 as is stated on your site and in their terms.
Anyway i asked them that trough message, where they tell you they gonna get back to you via email since live chat is not working.
Also I send all KYC documents but nothing is happening no email answer no KYC reaction no communication at all ! What if I made a deposit in that casino I would be furious! and yeah all that was way over 24 hours ago like how is possible not to have no communication for that long wit customers!?"
In any case, I responded to you in the Slotobit Discussion.
The same thing, though: A fresh + smaller casino. The maximum win from the bonus is 20€.
"Live chat support is not available 24/7"
I would stick with bigger casinos supporting customers 24/7. Could be better. Fresh and small casinos may not be well-established, might be short on people, and so on.
há 7 meses
Estou a dias tentando entrar em contato com a plataforma não consigo respostas e não consigo sacar
há 7 meses
Do you mean a reply from the chat or by email?
Is there any issue you would like us to help you with, perhaps?
há 7 meses
Eu estava tentando contato para confirma a conta e conseguir agora estou com outro problema com eles que e o saque
há 7 meses
Estou a dias tentando sacar o dinheiro e não consigo, e ninguém do suporte responde as mensagem😠😡😡😡
há 7 meses
Hello, what do you mean by "for days" please, how long have you been waiting for your money ? Have you been able to verify without any problems ? No reason why you haven't been able to withdraw yet ?
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há 7 meses
Ninguém responde estou a 2 semanas tentando sacar
Editado
há 7 meses
Thank you for your reply.
2 weeks is exactly the time we give casinos to sort out everything that is needed and send the player the money.
So in this case I would recommend you to open a complaint and our team will try to help you.
You can find a link to it here ⬅️
Are you up for it ?
Editado
há 7 meses
Eu já tenho conta aqui como eu faço para obter ajudar
há 7 meses
Hmm, I meant complaint with us not account. I posted a link in my previous reply and we would try to help you if you haven't gotten anywhere yet.
Do you think you will be able to do that with us ?
há 2 meses
Retirada pendente
Valor: 500 EUR
Data de criação: 6 de janeiro de 2025 às 2h08
A pessoa que ganhou está esperando há 4 dias, nada acontece. Eu também não consigo enviar meus ganhos para bancos finlandeses (Visa). O dinheiro está bom, mas não consigo recuperá-lo. Não recomendo.
Traduzido automaticamente:
há 2 meses
Try bank transfer as I don't think they withdraw back to card. You can ask live chat
há 2 meses
Bancos normais não funcionam na Finlândia, apenas netteller e skirll e não há chat ao vivo.
Traduzido automaticamente:
há 2 meses
Retirada pendente
Valor: 500 EUR
Data de criação: 6 de janeiro de 2025 às 2h08
A pessoa que ganhou está esperando há 4 dias, nada acontece. Eu também não consigo enviar meus ganhos para bancos finlandeses (Visa). O dinheiro está bom, mas não consigo recuperá-lo. Não recomendo.
Traduzido automaticamente:
há 2 meses
So what is the problem with the payment method? Have you tried asking them for alternatives or help on how you should withdraw? I think that should be the best way to find out such information.
há 2 meses
those are only what you get. i debosit visa card, but cant get Withdrawal that way.this is just sick!
há 2 meses
It's pretty stupid when it says it's available after deposit if you deposited using this method. But I would definitely communicate all this with the casino, because they should guide you and help you so that you don't have a problem making a withdrawal. If this is not possible, then you can contact us.
há 2 meses
Ouvi dizer que só acontece se eu criar uma conta de criptomoeda e o atendimento ao cliente solicitar ao cassino meus ganhos em criptomoeda. Foi assim que entendi...
Traduzido automaticamente:
há 2 meses
Hi! May I know what the casino employees specifically explained to you?
Feel free to add a screenshot or email body, so we can try to figure out whether any of that makes sense. Do you have something available, please?
Try to reach out to them once more so we can see the exact response. Should be helpful, I wager.
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