há 5 meses
Se desejar discutir algo relacionado com Norsewin Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Norsewin Casino - discussão geral
há 5 meses
I have same problem with this casino as I have with Slotobit Casino of which I wrote in Slotobit Casino Discussion.
i wanted to paste that here but it says that post exist, yes but my problem here is the same is just another casino name and all I have said there is the same thing here in Norsewin.
há 5 meses
Hello again.
Feel free to try different words. 😉
But let me help here - this is the copy:
"I claimed free spins got the bonus finish the wager and balance dropped to 20€ not to 50 as is stated on your site and in their terms.
Anyway i asked them that trough message, where they tell you they gonna get back to you via email since live chat is not working.
Also I send all KYC documents but nothing is happening no email answer no KYC reaction no communication at all ! What if I made a deposit in that casino I would be furious! and yeah all that was way over 24 hours ago like how is possible not to have no communication for that long wit customers!?"
In any case, I responded to you in the Slotobit Discussion.
The same thing, though: A fresh + smaller casino. The maximum win from the bonus is 20€.
"Live chat support is not available 24/7"
I would stick with bigger casinos supporting customers 24/7. Could be better. Fresh and small casinos may not be well-established, might be short on people, and so on.
há 5 meses
Estou a dias tentando entrar em contato com a plataforma não consigo respostas e não consigo sacar
há 5 meses
Do you mean a reply from the chat or by email?
Is there any issue you would like us to help you with, perhaps?
há 4 meses
Eu estava tentando contato para confirma a conta e conseguir agora estou com outro problema com eles que e o saque
há 4 meses
Estou a dias tentando sacar o dinheiro e não consigo, e ninguém do suporte responde as mensagem😠😡😡😡
há 4 meses
Hello, what do you mean by "for days" please, how long have you been waiting for your money ? Have you been able to verify without any problems ? No reason why you haven't been able to withdraw yet ?
1
há 4 meses
Ninguém responde estou a 2 semanas tentando sacar
Editado pelo autor há 4 meses
há 4 meses
Thank you for your reply.
2 weeks is exactly the time we give casinos to sort out everything that is needed and send the player the money.
So in this case I would recommend you to open a complaint and our team will try to help you.
You can find a link to it here ⬅️
Are you up for it ?
Editado pelo autor há 4 meses
há 4 meses
Eu já tenho conta aqui como eu faço para obter ajudar
há 4 meses
Hmm, I meant complaint with us not account. I posted a link in my previous reply and we would try to help you if you haven't gotten anywhere yet.
Do you think you will be able to do that with us ?
há 2 dias
Retirada pendente
Valor: 500 EUR
Data de criação: 6 de janeiro de 2025 às 2h08
A pessoa que ganhou está esperando há 4 dias, nada acontece. Eu também não consigo enviar meus ganhos para bancos finlandeses (Visa). O dinheiro está bom, mas não consigo recuperá-lo. Não recomendo.
Traduzido automaticamente:
ontem
Try bank transfer as I don't think they withdraw back to card. You can ask live chat
ontem
Bancos normais não funcionam na Finlândia, apenas netteller e skirll e não há chat ao vivo.
Traduzido automaticamente:
há 2 dias
Retirada pendente
Valor: 500 EUR
Data de criação: 6 de janeiro de 2025 às 2h08
A pessoa que ganhou está esperando há 4 dias, nada acontece. Eu também não consigo enviar meus ganhos para bancos finlandeses (Visa). O dinheiro está bom, mas não consigo recuperá-lo. Não recomendo.
Traduzido automaticamente:
ontem
So what is the problem with the payment method? Have you tried asking them for alternatives or help on how you should withdraw? I think that should be the best way to find out such information.
ontem
those are only what you get. i debosit visa card, but cant get Withdrawal that way.this is just sick!
ontem
It's pretty stupid when it says it's available after deposit if you deposited using this method. But I would definitely communicate all this with the casino, because they should guide you and help you so that you don't have a problem making a withdrawal. If this is not possible, then you can contact us.
há 8 horas
Ouvi dizer que só acontece se eu criar uma conta de criptomoeda e o atendimento ao cliente solicitar ao cassino meus ganhos em criptomoeda. Foi assim que entendi...
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