há um ano
Se desejar discutir algo relacionado com SpellWin Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
SpellWin Casino - discussão geral
há um ano
Casino muito bom, com vários jogos, vários bônus, verificação da conta demora uns 2 dias, jogos com RTP, somente um problema o saque é muito demorado, tem que aguardar mais de 48 horas, e as vezes até mais dias. Saquei somente uma vez. Os outros saques demoraram tanto que reverti os saques, atualmente tem 2 dias que estou com outro saque pendente, se tiver dinheiro sobrando vale a pena esperar e jogar em outros sites enquanto aguarda, se não tiver não vale a pena pois seu dinheiro ficará preso por dias.
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ADRIELDOMINGOS
apagou a publicação
há um ano
Casino muito bom, com vários jogos, vários bônus, verificação da conta demora uns 2 dias, jogos com RTP, somente um problema o saque é muito demorado, tem que aguardar mais de 48 horas, e as vezes até mais dias. Saquei somente uma vez. Os outros saques demoraram tanto que reverti os saques, atualmente tem 2 dias que estou com outro saque pendente, se tiver dinheiro sobrando vale a pena esperar e jogar em outros sites enquanto aguarda, se não tiver não vale a pena pois seu dinheiro ficará preso por dias.
há um ano
Hello,
so it seems that aside from the other player experiences, PIX worked for you in the past. Is that correct?
The idea of switching casinos while the withdrawal is taken care of sounds good, I'd say.
há um ano
ADRIELDOMINGOS
apagou a publicação
há um ano
As far as I understood, the other person also mentioned the withdrawal's been processed for several days. Did anyone from the casino explicitly confirm the PIX "does not work" anymore?
I'd like to avoid mistaking delay with the non-functional withdrawal option. How long have you been dealing with the payout, please?
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ADRIELDOMINGOS
apagou a publicação
há um ano
Dear ericleo,
Thank you for your review and for sharing your experience with Spellwin Casino!
Regarding your concern about withdrawal processing times, we kindly refer you to our Terms and Conditions, which state: "6.6. All withdrawal requests are processed within three (3) banking days, but there are cases where these timing[s] can be longer, depending on payment channels, additional account checks, and public holidays."
We noticed that your withdrawal request was placed on January 26th, which was a non-business day. Today is January 28th, so your request is still within the mentioned timeframe, and there’s no need to worry. Rest assured that we are processing your withdrawal as quickly as possible, and we appreciate your patience.
If you have any further questions or concerns, please don’t hesitate to reach out to our support team, who are always happy to help.
Best regards,
Spellwin Casino Team
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ADRIELDOMINGOS
há um ano
Dear ADRIELDOMINGOS,
Thank you for your feedback.
We’re not entirely sure if we fully understand the issue you’re experiencing, but we’ve reviewed all details regarding Pix payments, and everything is functioning smoothly on our side, with no downtimes or issues detected.
Could you please provide us with more details about the problem you’re facing? It would be helpful if you could share your casino account ID or the email address associated with your account at Spellwin, either here in this thread or by reaching out to us at [email protected]. Our manager will be happy to review your specific case and ensure everything is resolved properly for you.
Looking forward to assisting you further!
Best regards,
Spellwin Casino Team
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há um ano
Os fundos foram creditados com sucesso após 48h.
Como nosso colega havia mencionado o site é bom e o RTP existe, entretanto o sistema de saque/retirada assusta, pois demora.
Atenciosamente,
Adriel
há um ano
Dear ADRIELDOMINGOS,
Great, congratulations on your successful withdrawal!
As mentioned earlier, all withdrawal requests are typically processed within three (3) banking days. However, there are instances where processing times may be longer due to factors like payment channels, additional account checks, or public holidays.
We always strive to process payouts as quickly as possible, but if you ever experience any delays with your withdrawals in the future, please feel free to reach out to our support team. They’ll be happy to check the status of your request and provide more details on the processing timeline.
We wish you continued luck and many more payouts ahead! 😉
Kind regards,
Spellwin Casino Team
há um ano
Spellwin poderiam me explicar porque meu saque foi cancelado, já fiz saques por Bitcoin, e o método que depositei foi Pix, mas o saque Pix está desabilitado. Como proceder nesse caso?
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há um ano
Is Pix disabled to make withdrawals in your case?
I can see that the casino representative is pretty active in this thread so I hope that they will be able to fix it.
If the problem still persists, our complaint team will surely look at it. Keep us informed, please.
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há um ano
Dear ericleo,
Thank you for bringing this to our attention. Our team has already reached out to you privately to gather more details about your case, and we were able to check everything thoroughly and provide a solution.
If you have any further questions or need additional assistance, feel free to contact us anytime — we’re always here to help!
Best regards,
Spellwin Casino Team
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há um ano
Entendi os saques são liberados em 3 dias úteis, vou aguardar então tenho mais 2 saques pendentes um de 1.000 BRL e outro de 1.900 BRL, ganhei um bom prêmio no provedor IGGDrasil, bet de 1 BRL o bônus do jogo pagou 1.570 BRL.
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há 12 meses
Dear ericleo,
Congratulations on your great win! 🎉
Just to confirm, all your withdrawal requests have already been successfully processed. We truly appreciate your understanding.
Enjoy your winnings, and best of luck in your next games! 🍀
Kind regards,
SpellWin Casino Team
Editado
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há 8 meses
Hi everyone I played on Rollino casino which is a sister site of spell win I played monopoly live and won 23000 euros I fully verified my account sent all documents shortly after I went on my account and the option of withdrawing through bank transfer had been removed I was informed that their system was down supposedly I have a complaint open on casino guru I will
post all the documentation on here for everyone to see and the evidence I’m still giving this casino a chance to correct what they are doing and pay me my winnings I have every bit of evidence to support what I am currently going through if the casino pays me my winning I will come and tell everyone on this forum I also have a complaint open with casino guru if you would like to go and check.
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há 8 meses
Just, please try to keep it in the thread of Rollino and don't mix the casinos together. 🙏
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há 5 meses
Casino Rollino acho que não faz parte do grupo, o grupo do spellwin é trino e richville
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há 5 meses
Já se foi a época que o Casino spellwin pagava em 48 horas, agora está demorando de 5 a 11 dias úteis.
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