há 6 meses
You can try to submit a complaint here with our team, but I am not really sure if it'll be possible to do much according to the safety index of this casino.
You have nothing to lose, though.
Here's the link just in case.
Spinscastle Casino - discussão geral (página 4)
há 6 meses
Thanks, but I've read that their sister site spinsheaven has had complaints from casinoguru and no luck.
Real shame as it has all the big games and providers, looks legit, but it's one big scam alongside the sister sites.
£4k that's never going to be seen.
há 6 meses
Well, to be honest, basically both those casinos possess the very same terrible reputation, so it is just an optional step you may take. Since it is for free, you really do not have much to lose.
I understand it is not a very convenient argument, though.
Did you also see the Safety Indexes, perhaps? In my opinion, it is better to search before the deposit is made and problem occurs. 🙁 Just saying. Hate to see the money gone.
há 5 meses
Has anyone had any luck getting their money???
há 5 meses
Não, e ninguém terá sorte. Estou esperando meu dinheiro há mais de dois meses.
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há 5 meses
For anyone in any doubt that this is a fake site, and for any of those (including me) holding out a bit of hope for some money back, can confirm this site is now 100% a scam.
https://www.casinomeister.com/forums/threads/global-games-tech-ltd-mad-entertainment-bogus-licensing-claims-rogue-casinos.101297/
há 5 meses
Hello.
Could you please describe the entire event here? You see, this is not Casinomeister at all. 🙂
Did you also see our warnings?
https://casino.guru/spinscastle-casino-review
What are your thoughts on that?
há 5 meses
0.8 should be changed to 0, or even better a simple do not use, it's a scam.
Deposited money, won £4,000. A month went by, same old excuses, verification checks. Got blocked from their chat. Checked it out further across other forums, and no one gets paid out. Games are cloned, whole site is a scam.
Would be good to put a warning here about the Curacao licence and Barge Straat, it's a common scam.
há 5 meses
Hello, and thank you.
I know where this comes from, I believe. Still...
Now, please consider the logic behind the review page: since the information about the license is on the same page, we consider that appropriate information, because if you think that 0.8 out of 10 is good enough to bother about whether such is ever licensed, there is not much to help avoid the site.
You see, the values are based on factors mentioned in the review; it not just that all "bad" casinos automatically go to zero. If you care, you may delve deeper: https://casino.guru/our-casino-reviews
If you submit your complaint and the casino won't respond, the Safety Index may fall even lower.
Do you like the idea?
há 5 meses
No - when a casino is a scam, there shouldn't be a single positive, it should be in big letters do not use this casino, it is fraudulent. It's not a bad casino, it's a scam casino, there is a difference.
há 5 meses
Ok, I guess it is better to let go. DId you notice the complainant I mentioned?
há 5 meses
Yes I did. But no point in complaining, they do not respond to emails.
há 5 meses
Ah, I see. It's just that, in my opinion, a Safety Index of 0 out of 10 would be more satisfying. But, I suppose you're right. It would be more of a gesture.
há 5 meses
Bem, eu posso entender Carlos555.
No caso de um site claramente fraudulento, como neste caso, é ainda melhor avisar.
Claro, 0,8 em 10 é muito pouco, mas 0,8 também não é 0!
E em páginas tão claras deveria haver claramente um 0 e um aviso sobre "nenhum pagamento"!!!
Somos todos apostadores, até 0,8 é uma chance, porque não é 0 😉
Este cassino não paga nada a ninguém, e nenhuma reclamação ajudará, nem aqui, nem no Askgamblers, nem em qualquer outro lugar. NÃO HÁ NENHUMA RESPOSTA.
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há 5 meses
Hello!
You're absolutely right that it's important to warn others about untrustworthy casinos, and we're glad to see players looking out for each other. That said, our Casino Safety Index isn’t about giving hope through low odds, it's not a game of chance but a structured rating based on many factors, including complaints, licensing, terms, and more.
We rarely give a score below 1 unless there’s a pattern of extremely serious misconduct. So 0.8 is already very low and clearly signals that this casino is not safe to play at.
But I get it and that's why I wanted to refine the situation into a direct complaint, through which the Safety Index may be lowered even further.
há 5 meses
Como eu disse, recebi meu dinheiro
Traduzido automaticamente:
há 5 meses
Either you are very lucky, or part of the scam.
No one else has received money.
Editado
há 5 meses
i wrote some time ago that i also received my winnings BUT it was a long time ago, the amount wasn’t that big and I didn’t continue to play since then after reading reviews.
Maybe once in a while, they do respond just so they have proof that they’re not a complete scam.
há 5 meses
Bem, infelizmente, eu também caí nessa. Estou esperando há 28 dias pelos meus 1.000 euros. Sempre as mesmas desculpas da Fiona, do chatbot e, ocasionalmente, da Susan.
Como há muitos pagamentos, por favor, seja paciente. Dei até quarta-feira, então vamos ver o que acontece. Pode esquecer o contato por e-mail.
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há 5 meses
That is a long time to wait, really. Have you thought about filing a complaint, or will you wait until Wednesday and then do it?
Is your account fully verified at this casino?
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