há um ano
Se desejar discutir algo relacionado com Starda Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Starda Casino - discussão geral
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há um ano
você não pode jogar com euros, mas com rublos russ? Eles não estão excluídos do iban? me parece muito estranho
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há um ano
Well, quite a question for support, I'd say. 🤔
I found that "On 26 February 2022, Cyprus, Italy, Hungary and Germany confirmed that they would not block the Russian exclusion from SWIFT."
I take it as a ban for the organizations set in "unfriendly countries", not for currency. Not the expert myself though.
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há um ano
Os cassinos são golpistas. Eles estão me torturando há um mês. Enviei todas as fotos - eles aceitaram a foto. E eles pedem muitas fotos. Selfie com TIN, selfie com certidão de nascimento, selfie com SNILS, foto de passaporte, selfie com passaporte! Absurdo! Tantos documentos. Talvez eles estivessem fazendo um empréstimo para mim? E falaram que pode fazer retirada, está tudo bem. E o que você acha que aconteceu? Claro, nada saiu! Eles mentiram descaradamente! e Eles disseram que é necessária uma verificação adicional de 72 horas! Todos vocês entendem que mais tarde haverá novos motivos para não pagar! Então eles dizem esperar um ano e assim por diante. E é tudo por US$ 80!!!! O cassino está falido!
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há um ano
Hello there! I'm so glad you've found this forum and come here! I truly think the casino must have quite a good reason for such excessive demands - withdrawal is worth $80? That's close to "ridiculous".
Can't speak on behalf of the casino, but if the casinos suspect you of some kind of fraud, I would expect a verification call instead.
I unintentionally found you're using VPN software pretty often changing the countries, due to that, you may (not saying you are) seem suspicious to the casino, perhaps. Just a thought.
Good luck with the complaint, and keep us posted!
há um ano
Depositou € 25 e ganhou € 11.843. O dinheiro chegou rapidamente, pelo menos 1000 euros foram transferidos para a conta quatro vezes por dia.
Nunca ganhei tanto dinheiro.
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há um ano
Hi there, and congratulations!
That's indeed a very interesting sum, given the value of the deposit. 👍🙌
In such cases, it is usually divided into several payouts that meet the withdrawal limits.
So, 4 parts made it home, and the rest is on the way, I guess. 4k per day is not so bad, I'd say. I mean, I'm glad you picked a casino with very reasonable withdrawal limits.
Sometimes players do not care much about the limits in advance and then become angry when they hit big and must wait several months to get the full amount. 🙂
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há 11 meses
Todas as peças chegaram em casa, foram apenas distribuídas.
Porque só conseguia transferir 1000€ por levantamento e só conseguia fazer 4 levantamentos por dia.
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há 11 meses
That's probably the first time I hear about a rule of 4 withdrawals per day. Anyway, I'm glad it ended up well for you 🙂
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mainizel
há 11 meses
Hello.
I think it would be good to clarify that self-exclusion is a responsible gambling tool designed for players struggling with control or facing gambling harm. In practical terms, it involves blocking the player's account and personal data, preventing further play.
It usually goes hand in hand with declaring a gambling problem in order to close the account as soon as possible. Closed accounts are not meant to be reopened. Here comes the word "exclusion" It's designed to be permanent.
In light of that, I understand the chat operators might be confused.
Players might want their accounts to be closed right away, even if there is no risk of an unhealthy temptation. In such a case, the account might be reopened in the future.
What you were seeking is sort of a cooling period, a time you want your account to be frozen. But soon after, you are allowed to get back and continue playing. Am I correct, please?
On the other hand, I can't say I understand Freya's response. Since I'm not familiar with the whole background, I find it a bit confusing.
As a result of her action, though, your account was closed permanently, which is not what you asked for, I'd say.
And here comes another issue, If I may guess, I'd say she purely focused on the fact that you had opened two accounts, but she also, let's say, overlooked the context.
Well, may I know whether you've gotten your full balance out of the casino, please? Because if not, I'm quite convinced submitting a complaint won't be a mistake. As I say, I'm not fully familiar with the whole situation, yet a little investigation won't hurt, especially if you have some doubts.
Are you up to one?
há 11 meses
The casino reached out to me. This issue was resolved.
há 11 meses
Perfect so I'm glad that everything turned out well in the end. 😊👍
Are you going to stay in this casino even though there were such problems or are you going to move elsewhere ?
há 8 meses
Estou emocionado com o cassino.
Verificação e retirada super rápidas em 20 minutos.
Vou ficar aqui agora.
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há 8 meses
That's perfect. I think it would deserve a review, so if you're interested you can do so here. 😀😎👍
As for the withdrawals, what method do you use to collect the money ?
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há 8 meses
nao pagam nem o primeiro saque. são golpistas.percebe se que no chat a atendente toma as decisões .o que torna tudo muito suspeito!
há 8 meses
Hi, did you have a problem in this casino too and they didn't cash you out here ? Do you know the reason ? Please tell us a bit more so we can ty to help you.
Sommer2021
há 6 meses
So do I understand correctly that you requested a withdrawal for the amount you haven't had in your account, and they paid it? Very strange indeed. Luckily, they fixed it right away. Now you just need to wait until the amount is back in your account, and only then will you be able to request the right amount to be withdrawn. Make sure to let us know how all this is going.
há 3 meses
Paguei por transferência bancária na sexta-feira e ainda não recebi meu dinheiro na minha conta. No entanto, foi debitado do banco
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há 3 meses
Envie copia ao cassino do drpodito/extrato do banco.
há 3 meses
Paguei por transferência bancária na sexta-feira e ainda não recebi meu dinheiro na minha conta. No entanto, foi debitado do banco
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há 3 meses
Have you contacted the casino about this problem? I would probably try to notify them as well and they will probably ask you what the other player sent.
Will you please try and let me know how it turns out ?
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