há 6 meses
Se desejar discutir algo relacionado com TombRiches Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
TombRiches Casino - discussão geral
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há 6 meses
Hallo, der maximale cashout mit dem willkommensbonus ist laut dem ToS: The maximum winnings that will be paid to the FIRST 4 DEPOSITS in the "Welcome Pack Bonus" are x10 of the deposit made, but no more than: 10 000 EUR / 10 000 USD / 15 000 AUD / 15 000 CAD / 50 000 PLN / 10 000 CHF / 15 000 NZD. Please note that any amount in excess will be forfeited prior to requesting a withdrawal. Also bitte einmal updaten 🙂
há 6 meses
Hello. Could you rewrite your post, please, so it can be translated? I'm not sure what happened here, but it did not get translated, and most of the users will not be able to understand it.🤷♀️
Are you referring to this welcome bonus, perhaps?
há 6 meses
The maximum winnings that can be paid out is 10x the deposit amount [from the welcome bonus]
há 6 meses
Do you mean from the bonus that Romi sent, which we have on our site ? Anyway, I've passed it on to our data team to take a look at it, and if they do, they'll change it for sure.
Thanks for noticing.
Did you play with this bonus and did you manage to upload something from it ? 🙂
há 6 meses
I have been playing with very much enjoying at this casino. I have made successful withdrawal and deposit
I have been fully verified I have been playing fairly
now this thin is I have hitting big on a slot and they are coming with bunch off excuses so I don't get my money they say your account is under investigation and my withdrawal is on hold already for over 72h and I don't get any information about why this is. I have withdrawal successfully before and I recieve my fund within 1 day and now because I have been hitting big between 15-20k they are making excuses why can I do to get my winnings
há 5 meses
I have played survival time at tombbrich casino I have made successfully withdraw 3 times of a total of €2500
now I have won on a slot 17k and they are saying that my account is under investigation and they are taking so much time for no reason to pay me what can I do?
há 5 meses
Hello, I'm sorry for the situation you've gotten yourself into.
I would say that with such a big win, most casinos do an investigation and you'll probably have to wait because they'll be checking the gameplay and various other things to see if everything was in accordance with the rules. It might take some time and they probably won't give you any information until it's done, but I've seen that casino has a pretty good safety index, so I hope they will approach everything responsibly and fairly. I would also be reassured by the fact that you have received money from them in the past, so I wouldn't be skeptical right away.
Anyway, have you tried asking why the 10k disappeared ? That's something I'd be interested to know what the casino's reason was.
Of course, if nothing changes and there is no communication with the casino and they ignore you, we will try to help, but I would give it some more time and try to be patient.
Do you think you can handle it?
há 5 meses
Good service
há 5 meses
Hi you where right at the end I had made the first withdrawal off 5k did not recieve it yet but I was able to do the withdrawal so thank god this is a fair casino! It were stress full days but at the end solved! The 10k they hold that was for the reason that I have at least something to withdraw if it was all done with the check ups that's also a good thing they do that. So they kept it for me as a save amount because had 25k first and because off frustration I lost 9k I will keep you updated if I recieve the funds in my bank account
há 5 meses
Hi you where right at the end I had made the first withdrawal off 5k did not recieve it yet but I was able to do the withdrawal so thank god this is a fair casino! It were stress full days but at the end solved! The 10k they hold that was for the reason that I have at least something to withdraw if it was all done with the check ups that's also a good thing they do that. So they kept it for me as a save amount because had 25k first and because off frustration I lost 9k I will keep you updated if I recieve the funds in my bank account
há 5 meses
Thanks for the clarification, well now I'll wait to see if you get your money and if there won't be any problem with the withdrawal. If something comes up, feel free to get in touch and we'll try to help.
I firmly believe in a good ending. ☘️
há 5 meses
o cassino me enviou um email de anúncio e claro, viciado, resolvi jogar. O cassino parecia o cassino kingbilly e perguntei a eles se este era o site irmão deles e obtive a resposta sim, mas com minha própria licença. Porém, antes do depósito enfrentei problemas e entrei em contato com o chat ao vivo, meu depósito não chegou na conta do jogo e perguntei se poderia ser devido ao bloqueio automático do cassino kingbilly? Anunciei também que estou fechado no cassino kingbilly devido a um problema no jogo, eles apenas confirmaram que posso jogar e depositar (responsável?). Como já tenho a experiência de que o casino confiscou os meus grandes ganhos devido ao bloqueio do casino irmão (o caso foi até discutido no casinoguru durante muito tempo e foi decidido a meu favor), o casino nunca seguiu isto. então resolvi perguntar logo se aconteceu a mesma coisa aqui, eles disseram que não, pode jogar. Embora eu até tenha admitido meu problema com o jogo, isso não incomodou a operadora.
Mas, na realidade, algum dia eu teria recebido meus ganhos porque antes do depósito chegar na conta do jogo eu anunciei que era um jogador problemático e fechei, por exemplo, com kingbilly kasono.
Tenho certeza de que se eu tivesse ganhado, eles teriam explicado em seus termos de uso que tenho um problema de jogo, eu não teria permissão para me registrar e anularia meus ganhos.
os termos de uso são sempre contra o jogador e ele encontrará um motivo. Esta é sempre uma situação vantajosa para os operadores do curaco, uma situação má para o jogador vulnerável.
O facto é que questiono as ferramentas responsáveis do casino e as acções dos operadores de chat para com os jogadores problemáticos, aparentemente isto não é importante para eles.
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há 5 meses
Hello, it's quite a complicated situation, but I would say the following. If you mentioned addiction and they have something written in the terms and conditions and they still let you play here and said it's okay, then that's how I would take it. If you can deposit and play unproblematically but you can't withdraw because of this thing, it's not fair as they shouldn't even let you play.
As for self-exclusion, if it's the case in one casino but it's not explicitly written in the terms that if you do it in one, it affects the sister casino or group, then it should be fine.
So if you played here and won money, from my point of view you should get the funds.
So be sure to let us know how it goes and if you have issues or not, if you do, then we will try to help you.
Of course the best thing would be not to play if you have a gambling addiction, because it can only cause problems in the future.
If you are interested, you can read all the relevant information about Responsible Gambling and maybe you will get some help.
I will therefore wait and see whether something develops or not.
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há 5 meses
Sim, sou do mesmo jeito. No entanto, estou confuso sobre como o cassino reage aos jogadores problemáticos. Parece-lhes que isso não é relevante e não é função deles interferir nisso. Fiquei surpreso quando disse a eles que era um jogador problemático, em vez de me fecharem, eles me permitiram jogar.
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há 5 meses
Mas como todos sabem, quando se trata de casinos de Curaçao, eles têm os seus próprios termos e condições e mesmo a autoridade de licenciamento não ajuda o jogador porque é impossível contactá-los. Portanto, ainda estou convencido de que a situação é vantajosa para o casino. Eles permitem que um jogador problemático jogue, se ele perder, o cassino ganha, se ele ganhar, o cassino ganha e a vitória é anulada, citando os termos de uso "você não deveria ter aberto uma conta como viciado em jogos de azar"
Traduzido automaticamente:
há 5 meses
Sim, sou do mesmo jeito. No entanto, estou confuso sobre como o cassino reage aos jogadores problemáticos. Parece-lhes que isso não é relevante e não é função deles interferir nisso. Fiquei surpreso quando disse a eles que era um jogador problemático, em vez de me fecharem, eles me permitiram jogar.
Traduzido automaticamente:
há 5 meses
I'd say that's sometimes pretty common, unless you explicitly say you want to close the account or be self-excluded. I have a feeling that some casinos don't take this kind of thing that seriously, and I don't want to be specific or say that this is the case, but I've encountered a number of examples where basically even addicted players have been encouraged to play in the casino. This is not the right approach in my opinion and casinos should really protect such players. But as long as they deposit and lose money, I suppose it's okay for them to do so. It's sad and not every casino does it, but some do. 😥
há 4 meses
Tomb Riches made a bonus. If anyone's playing. You can get 25 free spins for a €20 deposit. I didn't see it published on the site, so I thought someone might miss it. It was only shown on social media. You can claim it until July 4.
há 4 meses
Thank you for the information. Just try not to advertise here, please. It is not allowed on our forum.
Did you have any wins with this bonus, perhaps?
há 3 meses
Hi there, are u trying the casino before to make ur note ?
guys look at their playngo slots, especially the « books » slots .
they are glitched , u get 2 scatters and the third is allways on the last row and past by one.
all the time, so I decided to never play here anymore.
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