FórumCasinosUBERLucky Casino - discussão geral

UBERLucky Casino - discussão geral

há um ano por Janine0902
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10381 visualizações 55 respostas |
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Se desejar discutir algo relacionado com UBERLucky Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
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Estou à espera que o Uberlucky pague 190 euros via Inpay. Hoje é o segundo dia útil e ainda não tenho meu dinheiro na conta bancária. Embora eu tenha recebido imediatamente a confirmação e como um pagamento concluído. De acordo com o suporte demora de 3 a 5 dias. Tanto quanto sei, podem ler na página do Inpay que os pagamentos não demoram mais de 30 minutos, já apresentei uma reclamação aqui e espero que alguém me ajude. Também tenho capturas de tela do pagamento.

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Janine0902
há um ano

Hello there.

I'm sorry to say that - but at this point, we won't most likely help you. We allow all casinos 14 full days to verify the account and send the money.

The main question is whether or when the transaction is carried out by the casino. Those 3 to 5 days are the deadline for the casino - its payment provider, not for the Inpay transactions, I'm afraid.

You should be patient for now. Ask the casino for the transaction confirmation if you like and let us know.

há um ano

Aqui está a transação concluída da minha conta, acho que não enviaram o dinheiro para inpay, leva 30 minutos!

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file

Janine0902
há um ano

Para mim isso é estranho, eles dizem que enviaram em 5 minutos. Segundo a Inpay, uma transferência em tempo real leva no máximo 30 minutos internacionalmente

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Janine0902
há um ano

Hi there.

I believe I explained the difference already, but I'll try that out again.

In some casinos, what the screenshot shows could mean the transaction was processed by the casino to ITS PAYMENT PROVIDER. Until the payment provider carries out the transfer of funds, those 30 mins do not count.

You wrote that yourself: "According to Inpay, a real-time transfer takes a maximum of 30 minutes internationally" The part you're missing is when exactly the payment provider sends the money to Inpay.

Ask Inpay about this transaction. I'd love to hear whether the money has been sent.

Can you do that?

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Recebi meu dinheiro após 4 dias o caso pode ser encerrado

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I withdrew 3 weeks ago, money has not arrived. have done everything with verification, been good for 2 weeks. I have played on football and winter sports. they need to call me for internal check, I don't know why. Is it because I am a girl? And they never call me as well


I am not happy with the service, avoid this bookie. but will update what will happend.

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Recebi meu dinheiro após 4 dias o caso pode ser encerrado

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Thank you for letting us know. I already contacted the Complaints team regarding this.

jensinejensen
há um ano

Verification calls have nothing to do with your gender. Your account might be flagged by their internal system for any reason and they just need to verify the account owner.

Daniel
há um ano

Yes, but my account has been verified for 2-3 weeks, nothing has happened. they are draining time. this is not good customer service. be aware.

jensinejensen
há um ano

You might be right. It's really possible that they just try to get some extra time and they hope you'll cancel your withdrawal and lose the money. On the other hand, you never know what happened. Just imagine there could be someone logging into the casino from the same IP address that you used in past. You don't need to be aware of it, but it could happen and that's just one of many examples.

Daniel
há um ano

Now it has been 4 weeks, still nothing happening. file

jensinejensen
há um ano

Hello there.

We are not in a position to check what may cause or better is still causing the issue, so I feel the complaint should help move things in the right direction.

If you agree, submit the complaint here:

https://casino.guru/complaints


há um ano

Uberlycky license expires 21.03.2023... i dont know what is the consequent... but in 4 days they will be no able to offer casino, bookies etc?

kiziorro1984
há um ano

Hello there.

Well, it doesn't mean the casino is about to be closed. There are many unlicensed casinos, so the license isn't the most crucial condition in the business. 🙁

Care to update us? Use the "let us know feature" please:

file

Just under the pros and cons in the overview tab.

há um ano

ok i just read that they have 2 other license 😉

kiziorro1984
há um ano

Wow! Better than nothing! 😀 Thanks again.

Which is the second aside from Curacao one, please? I checked our system and as far as I can tell, we know only about this one. 🤔

há um ano

Both are from Curacao 😉 First one is gambling license and 2nd one is financial license i think


XCM provides a comprehensive suite of financial and fiduciary services based on a unique private label

Xecutive Corporate Management (XCM) is an independent, privately held provider of professional fiduciary services headquartered in Willemstad, Curaçao. Our team is dedicated to providing private and corporate clients with a broad range of international tax structures and corporate trustee services. XCM offers a comprehensive suite of professional services to clients around the globe designed to achieve their business and personal needs.Xecutive Corporate Management operates under licence number 0131TRUSTRP, granted by the Central Bank of Curaçao and Sint Maarten.

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