há um ano
Se desejar discutir algo relacionado com Voltslot Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Voltslot Casino - discussão geral
há um ano
Regarding this complaint
https://casinoguru-en.com/voltslot-casino-player-is-struggling-to-verify-his
It might help the duped player to complain at AskGamblers as there the casino does look to be more responsive then here.
@Frankie66
há um ano
Este é o último cassino, nunca deposite dinheiro, me arrependo, depois do meu depósito, minha conta foi bloqueada, ninguém me dá um motivo, ninguém se importa. Eles enganam as pessoas, bloqueiam após o depósito e o chat ao vivo diz que você deve ser paciente, primeiro a chegar, primeiro a ser servido. Não posso fazer isso, estou com muita raiva, são criminosos do mais alto nível.
Traduzido automaticamente:
há um ano
Hello there!
Can't explain what caused the issue, hence it's good you already submitted the complaint. For now, I would suggest answering the questions given, so Tomas can work on some progress.
Can you do that, please? If so, access the complaint right here.
há um ano
my account is blocked without any reason.
every time I get the same answer from them.
this is for 4 weeks now I got a amount of €5000 on my account
this is what I get back every time
Dear Matthew ,
Hope you are doing well!
Your request has been already transferred to our responsible department and is being processed now, please be so kind to wait for a while. As soon as we have any updates, we will contact you via email.
Thank you for understanding!
Feel free to contact us if you have any further questions or need assistance.
há um ano
Which casino is it? Was your account verified?
há um ano
Voltslot yes it was verified they said it’s because of
Your account is currently undergoing an additional verification process regarding the recent deposits made. We cannot tell for sure how often can this happen. We understand that this may require some patience on your part, and we genuinely appreciate your understanding and cooperation during this time.
We would like to inform you that your case has already been transferred to our responsible department and is being processed now, please be so kind as to wait for a while.
há um ano
Hey. I've moved your posts under the casino you're writing about. I'm sorry to see the situation you're going through at the moment and especially seeing that the casino keeps giving the same answer over and over again and nothing relevant.
However, I see that in your second post you wrote that your account is undergoing additional verification because of your deposit. Did the casino ask for any documents ?
Anyway, you have a complaint with us, so our team will try to help you as best as we can. We'll see where it goes from here. For now, unfortunately, we'll have to be patient.
há um ano
Oke thank you
há um ano
Voltslot is not replying on e-mails.
há um ano
Hi, what should the casino email you about ? Is there a specific problem you are trying to solve here ?
há um mês
Registrei-me no cassino acima sem problemas. Fiz 3 depósitos e quando ganhei algum dinheiro solicitei um saque.
Enviei todos os meus documentos e fiz a identificação.
De repente, eles bloquearam minha conta com a desculpa de que havia um cassino no grupo deles do qual eu já havia sido bloqueado no passado.
Então, se eu não ganhasse e continuasse depositando, não haveria problema.
Atenção!!!!
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há um mês
And did they pay you any money, though?
I believe that our complaint team could be of some help if not. Surely let us know.
