WikiLuck Casino - discussão geral

I'm currently experiencing exactly the same thing. I deposited €50 and received a 200% bonus. So far, so good. After I met the wagering requirements, my balance was reduced from €2,600 to €1,000 (real money conversion). It says so in the terms and conditions. So far, so good. Of the €1,000, I requested a withdrawal of €900. That was four days ago, and nothing has happened. In the customer service chat, I always get the same copy-pasted platitudes and that someone will take care of it soon. Conclusion: Please stay away from this casino. There are countless better online casinos that actually pay out quickly.

Ich erlebe aktuell genau das gleiche. Erst einmal 50 Euro eingezahlt und 200% Bonus bekommen. So weit, so gut. Nachdem ich die Umsatzbedingungen erfüllt habe, wurde ich von 2600 Euro auf 1000 Euro (Echtgeldumwandlung) herunter gesetzt. Steht so in den AGB. So weit, so gut. Von den 1000 Euro habe ich eine Auszahlung über 900 Euro beantragt. Das ist jetzt 4 Tage her und es tut sich rein gar nichts. Im Chat des Kunden-Services erhalte ich immer die gleichen Copy-Paste Floskeln und das sich in Bälde jemand darum kümmert. Fazit: Bitte bleibt diesem Casino fern. Es gibt zig bessere Online-Casinos, die auch wirklich und rasch ausbezahlen.

Hey there.

Thank you for sharing. I moved this information to a more visible thread, and I would like to know whether you can keep us updated. It would be beneficial to learn how quickly this casino handles withdrawals.

As I can see, its rating is not very good; hence, knowing how they actually work will surely come in handy for the rest of the players.

I'm entering day 6 today, hoping for my payout. So far, I've only been put off. I'll report back when I actually receive my payout.

Ich gehe heute in Tag 6 in Hoffnung auf meine Auszahlung. Bisher wurde ich immer nur vertröstet. Ich berichte wenn ich tatsächlich in den Genuss der Auszahlung kommen sollte.

I see, and thank you.

Do you think this casino handles withdrawals on weekends?

Well, mentally, I've already written off the money. Apparently, they don't process it on weekends or weekdays.

Na ja innerlich habe ich das Geld schon abgeschrieben. Dort wird es anscheinend weder am Wochenende noch Werktags bearbeitet.

This means that a new week brings new hope. I will remain positive if you don't mind. 🤞🤞 I would say it is too soon to give up. But, whatever suits you, of course.

Today (9 days after applying), I finally received my payment of €900. I wasn't expecting that...

Ich habe heute (9 Tage nach Beantragung) endlich und tatsächlich meine Auszahlung in Höhe von 900 Euro erhalten. Damit hatte ich nicht mehr gerechnet....

You see!!

Sometimes giving up is not an suitable option. 😊☘️🎉

I'm glad you got your money and everything is alright.

You think that this was too long for waiting for the money?

Will you stay here or not? 🤔

Casino Guru is also dubious. They probably also get paid to promote scammers.

Casino Guru ist ebenfalls unseriös. Bekommen wahrscheinlich auch Geld dafür, damit sie Betrüger promoten.

Good day to you, too. Something on your mind perhaps? 🙂

In my opinion you should pay more attention to the free complaint of yours since you asked us for help: https://casino.guru/wikiluck-casino-player-s-account-request-to-be-blocked 👈

At this point, it is your turn to take action. If I may, kindly try to avoid ignoring the complaint like you did two times in the past. 🙏

Thank you.

Has anyone ever made a successful withdrawal from this casino?

Wikiluck is a total scam. I've played for a lot of money and haven't won anything. Well, maybe I'm just really unlucky. The worst part is that I want to self-exclude, and I must have written about 25 messages (which is what they ask you to do), and they haven't even acknowledged it. They're manipulative, and all they want is for you to keep playing. Sometimes I'd rather self-exclude than be tempted to keep spending money... with Wikiluck, it's impossible.

Wikiluck es una estafa total.... He jugado mucho dinero y no me ha tocado nada. Bueno, puede ser que yo tenga muy mala suerte. Lo peor es que deseo autoexclusion y debo haber escrito como 25 mensajes(que es lo que te piden que hagas) y ni p.caso. Son manipuladores y lo unico que quieren es que sigas jugando. A veces prefiero autoexcluirme que tener la tentación de seguir gastando.... con Wikiluck es imposible.

Hi, I'm sorry you didn't win, but unfortunately that's just part of the casino experience.

As for self-exclusion, the casino shouldn't make you wait or ask you for a lot of information. They should respond promptly.

Are you still having trouble with this and need some help? 

Everything remains the same. I would like this to be noted, and I would appreciate any help you can offer.

Julia Alfonsea

Todo sigue igual. Si que me gustaría que se tomara nota de esto y si me podeis ayudar, lo agradeceré.

Julia Alfonsea

We can try to help with self-exclusion. However, it’s important to know when you contacted them, whether the casino asked you for anything in order to close your account, and whether you contacted them via email and live chat or just through one channel. How long has this been going on? 

Thank you. I've sent about 20 emails. All communication is via email. They always ask me why I want to self-exclude. At first, I was polite and said I didn't want to spend any more money, then that I didn't like the site, that I hadn't had any luck, and lately I've even called them scammers. It doesn't matter, they ignore me. This has been going on for about a month now. It's very unfortunate that there are casinos that behave this badly. Self-exclusion should be immediate, as it is in most of them. I hope I've answered your questions. If not, please let me know. Thank you.

Gracias. Habré enviado como 20 correos. Toda conversación es a través de e-mail. Siempre me piden que diga el por que deseo la autoexclusion. Al principio fui educada y dije que no queria gastar mas dinero, luego que no me gustaba la página, que no tenía suerte y ultimamente ya los he llamado estafadores. No pasa nada, no me hacen caso. Todo esto lleva pasando hace un mes aproximadamente. Es muy lamentable que hayas casinos que se comporten así de mal. La autoexclusion debería ser inmediata, como en la mayoria de ellos. Espero haber contestado a tus preguntas. De lo contrario, dímelo. Gracias.

If it's been a month already, be sure to submit a complaint so we can help you. I understand they asked you for a reason, but since you told them you didn't want to spend money, I think they should have responded faster. You still haven't closed it yet, so I don't think that's right.

Try contacting them via live chat and see what they say. 

I've already done that, and the chat people tell me to do it by email. I'm writing here because I feel helpless, and I hope you can help me. Wikiluck isn't a good website. You should take note.

eso ya lo he hecho y los del chat me dicen que lo haga por e-mail. Cuando escribo aquí es porque me siento indefensa y espero que me ayudeis. Wikiluck no es una buena página. Debeis tomar nota.

Oh I see.

Click here and open a complaint.