Radka probably thought that it might be unclear to us if you only posted a screenshot there. They won't learn much from that. So, as you write here, it would be good if you also wrote to our team in the complaint.
I believe it will end well.
Não importa mais onde você escreva. O win.casino desativou todo o serviço de atendimento ao cliente e pegou o dinheiro dos jogadores. 
That's definitely not right if they don't have a reason for it, but I disagree with what you're saying. If our team is helping you and you write about it on the forum, the resolver won't get to it.
So if you want that your complaint has any effect, then yes, it's important where you write it.
been waiting a while for my withdrawl with response from customer support basically saying they can do anything and I'll be contacted by management, no such thing happened, I'm fully KYC verified and at this point am assuming I'll never receive my funds.
been waiting a while for my withdrawl with response from customer support basically saying they can do anything and I'll be contacted by management, no such thing happened, I'm fully KYC verified and at this point am assuming I'll never receive my funds.
Eles não pagam, são um grupo criminoso organizado que explora jogadores honestos. Eles têm muitos cassinos irmãos onde os mesmos agentes respondem às mesmas perguntas. Eles convertem depósitos em criptomoedas para evitar serem pegos. A única coisa que ainda não entendo é como eles conseguiram atrair os grandes desenvolvedores de jogos para sua organização fraudulenta.
Hey, I would say you don't need to be skeptical yet. You're obviously not the only one waiting, and we're giving the casino 14 days to resolve this withdrawal process.
From what I've seen, you've already filed a complaint, so it's under review, and I believe our team will get to it soon. If they don't pay you, I'll contact the casino.
If they're only telling you basic things, I know it's not pleasant, but you'll have to be patient.
Can you handle it?
Suppose I'll wait the 14 days and see
I'll let you know if anything changes mate
Você acha mesmo que esses golpistas pagariam alguém? O atendimento ao cliente do cassino diz que eles têm uma licença de Curaçao, quando na verdade só operam em Curaçao, mas não há licença. Isso diz muito. A busca no Google não encontra este cassino, etc. A lista é interminável. Mas vale a pena bombardear o atendimento ao cliente indefinidamente, talvez assim eles desapareçam para sempre.
Maybe they won't but if I at least try then I can 100% say I've tried
Okay well hopefully it happens if not ill be in touch
They will never pay 1 euro. Help people / players to not enter this kind of shit casinos. Remove from your site or type down a warning. I have been playing since 2002 i know what i am talking about.
If it doesn't happen by two weeks I will
They will never pay 1 euro. Help people / players to not enter this kind of shit casinos. Remove from your site or type down a warning. I have been playing since 2002 i know what i am talking about.
We try to help them with complaints, so if the casino has not paid you your money and you feel that there was no reason for it, it did not give a reason, etc., file a complaint.
If the casino does not resolve it or respond to us and it remains unresolved, the casino's safety index will go down.
We also have bad casinos here, because our goal is not to promote them, but to provide information about them.
This specific safety index is currently below average + it does not have a license, so I personally would probably not deposit money there.
Some players are not satisfied even if the casino has a safety index of 0.1, but I feel that they play there anyway.
They will never pay scumbags 
Closed account 
I did add the password by the way and it clears after an incorrect paswo6
Haha! My account is now verified. So now i just have to wait 36H before they handle my withdraw 🙂 message from the team.
Yeah 100% they won't allow withdrawal stick to BC game my friend they Just closed my account for no reason
Cursos profissionais educacionais gratuitos para funcionários de casinos online vocacionados para as melhores práticas do setor, melhoria da experiência do jogador e uma abordagem justa ao jogo.
Lançamos esta iniciativa com o objetivo de criar um sistema global de autoexclusão, que permitirá que os jogadores vulneráveis bloqueiem o seu acesso a todas as oportunidades de jogo online.
Em breve, será redirecionado para o site do casino. Aguarde. Se utilizar algum software de bloqueio de anúncios, verifique as definições.
