há 5 meses
Se desejar discutir algo relacionado com Wyns Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Wyns Casino - discussão geral
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há 5 meses
Esses casinos da NovaForge são todos ladrões, uma verdadeira quadrilha do crime organização para enganar as pessoas!
ResponderCitar8
há 5 meses
All these casinos are scammers. Be careful, I don't recommend registering and playing there under any circumstances. They are scammers. I'm surprised they haven't been closed yet.
ResponderCitar4
há 5 meses
Hello, could you please tell me what happened? I would like to know mainly because it might be possible to assist.
Feel free to describe the situation in the casino to me.
Oculto
há 4 meses
I’ve decided to remove your access to our forum. Over time, your posts have included repeated accusations and offensive comments directed at our team and other users.
I understand that you may have strong opinions about certain casinos or our ratings, but personal attacks and false claims go beyond what we can allow on our platform.
Your forum access has therefore been permanently revoked. However, you can still use all other free features on our website.
I wish you all the best and hope you continue to find our resources useful.
há 4 meses
Another Junk Casino that doesn’t pay winnings or respect responsible gambling.Just amazing how these rogue Casinos slip through the cracks when they are being rated lol. Guru "Casino Review Methodology" maybe needs a rewrite, just a little tiny bit 🤦🏻😂Cmon Casino Guru do your employees have any self respect or are you ok with helping Wyns and the like scam players????
Editado
ResponderCitar4
há 4 meses
Wilder,
you already have an active complaint against this casino, which is exactly where your case is being handled. Until it’s concluded, it makes no sense to attack Casino Guru for "not knowing what happened", that’s precisely what the complaint process is for.
We can’t fairly publish or comment on accusations while the case is ongoing. Once the complaint is resolved, everyone will be able to see the outcome.
I understand you may be frustrated, but repeating the same claims here doesn’t make the process faster or clearer. Please give it a chance to play out before jumping to conclusions.
Let’s focus on facts for now, the speculation part can wait until we actually have results.
If you continue behaving in other threads purely out of frustration and remain unable to maintain a reasonable level of constructive communication, you will lose access to the forum.
This space is not your personal boxing ring. It’s meant for players to exchange experiences and insights respectfully.
Please take this as a final reminder.
há 4 meses
Hi Radka,
Thanks for the response although you have me confused with this:
Let’s focus on facts for now, the speculation part can wait until we actually have results.
I actually have experience dealing with this Casino. I have played, used support, tried to verify and withdraw and ultimately self excluded a had to make a complaint here. As far as I can tell the only speculation that is happening is on Casino Gurus side. The Casino Reviewer speculated on the reliability of this casino with a rating I disagree with. You have speculated I’ve come to wrong conclusions about this casino even though you have zero experience using this casino.
Btw
há 4 meses
Hi Wilder,
I understand what you’re saying, but please don’t twist the context. The "speculation" I referred to is not about whether you’ve played or had an issue, of course, it’s about drawing broad conclusions about Casino Guru, its team, and its ratings before your own complaint is even reviewed.
So again, please allow the process to continue and stop trying to reframe this discussion. Otherwise, it’s just repeating the same pattern that keeps derailing every thread you join.
I won’t be continuing this discussion, and I haven’t noticed anyone else willing to do so either.
Btw.
há 4 meses
I won’t be continuing this discussion, and I haven’t noticed anyone else willing to do so either.
Btw.
I actually could care less if you continue the discussion or if anyone else replies. I just want there to be a record of issues with Wyns (Rated 8.5 High) from the inception. There are no positive reviews or comments from players. The only thing that is positive is the Rating Casino Guru has given them. I’ve made a complaint and it will be closed because I apparently didn’t do enough to harass Wyns into closing my account. Time for a Trust Pilot review of Casino Guru. I’ll be as positive as I can.
há 3 meses
Rejected complaint against Wyns. Worthless waste of time interacting with Casino Guru. Wyns is an absolute joke of a casino. Good luck getting paid everyone. Hope my comments aren’t removed by the time Casino Guru has no choice but to lower unsubstantiated rating. No curt response needed from Casino Guru.
há 3 meses
Hello,
I believe the situation is understandable, although I can see why you disagree with the ending. Maybe it would be best not to focus on getting a refund but to stay away from casinos. It was not about being paid the winnings but about getting a refund; is that so?
"Sadly, our point of view is that we are unable to ask for a refund on your behalf if you only asked for self-exclusion once, even if the reason given was that you struggled with gambling issues. If you don't receive feedback on a self-exclusion request, our recommendation is to pursue the issue further, like you did eventually on November 2nd via live chat."
"The player from Nova Scotia requested a refund of $320 after losing control and depositing funds at Wyns Casino, despite having submitted an email for account closure due to responsible gambling issues. He felt that the casino had not followed its own procedures for closure and had denied his refund request. The Complaints Team concluded that they were unable to assist with the refund as only one self-exclusion request had been made, and it was advised that players should follow up if they did not receive a response. Consequently, the complaint was closed."
I know it sounds like we don't care, but we believe direct cooperation with the casino is partly the players' responsibility too.
Well, I respect your experience, and if you ever want to discuss how to self-exclude efectivelly, the forum is here.
há 3 meses
How is this website even on casino guru? Has anybody in the world been paid out by this scamming site? 6 days im waiting for my withdrawal of 1100 and their live chat is just bots.
há 3 meses
Well, as we are an informative site, we try to include as many casinos here as possible so we can provide all we can to our users, you know.
Perhaps you should explain in more detail what is going on exactly with your withdrawal before making any conclusions. What do you say?
So, is your account fully verified?
When exactly did you request your withdrawal?
What information do you have about the withdrawal in your account?
I hope that we will be able to help you out after you provide answers to all these questions.
há 3 meses
I really can’t believe Casino Guru keeps raising the score of Wyns. It is now at 9.1. It seems each time they succeed at scamming a player their score goes up. Eat those affiliate fees Guru. Num num num.
By the way thanks for blocking my Trust Pilot Review. Truth hurts I guess
Editado
há 3 meses
Not a safe site. If you can get your money don’t redeposit. Guru is not any help getting your money. Wyns has not responded once to a complaint
há 3 meses
This is the post on Trustpilot Casino Guru had removed…
"Casino Guru is untrustworthy.
Casino Guru is a sophisticated affiliate earning machine
Their business model is promoting new, mediocre and undeserving casinos with high, very high and Trusted/Safe/Fair ratings verification is used as a means to corrupt player withdrawals as opposed to the very important KYC process legitimate casinos take hours or at most a couple days to complete.
"About Us" page also claims " Safety Index
NOT for sale Independence and honesty above all" What a load of crap.
They are therefore blatantly lying to their readership for monetary gain
Fraud with a small f.
Casino Guru caters to new and compulsive gamblers that find themselves with fewer options after they have self excluded from legitimate providers and seek less trustworthy providers with weaker licensing and standards to continue their compulsive behaviour.
Casino Guru sells you a product with a defect and offers to mediate between you and the Manufacturer that gave them a kickback for selling the defective product."
há 3 meses
I really can’t believe Casino Guru keeps raising the score of Wyns. It is now at 9.1. It seems each time they succeed at scamming a player their score goes up. Eat those affiliate fees Guru. Num num num.
By the way thanks for blocking my Trust Pilot Review. Truth hurts I guess
há 3 meses
Well, to be completely honest with you, if a complaint is not found justified, like it was not in your case, we have no way of lowering any index. Makes sense to lower the Safety score if the casino acts unfairly. Sadly, in your case, it was explained that a refund is not in order.
You trustpilot review was not blocked; we instead sent the Trustpilot diligence team our point of view and they agreed that your review is not based on a fair description but rather on frustration.
I understand you are addicted, but we are not responsible for your condition. I already asked you to stop playing in casinos.
I do not understand your pain, but I respect your frustration.
há 3 meses
With an opinion like this, I suggest it is best to close your account with us. Nothing we can ever say to you will very likely prevent you from posting such things on the forum. I offered you help, but I can't do anything else.
I know you are frustrated, and your experiences have never been doubted; however, such posts really won't change a thing.
If you see us as you just described, I guess we should agree to disagree and leave.
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