há 2 dias
Sorry lucky hill is not the problem its pragmatic i didnt want to give lucky hill in trouble when it was pragmatic so thats ehy I close it did I do something wrong by going that?
Bets not received and they still took the funds (página 2)
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há 2 dias
I advised you with opening the complaint and you closed it. You told me it's resolved and now you are telling me it's not the case. 🙂 Why?
The thing that you can't withdraw money from this casino is not problem of PragmaticPlay. I hope you understand that.
Regarding your second post, I really don't know what you mean.
há 2 dias
Im sorry I didnt know that but thank you I want to reopened this case with pragmatic cause it happen again with them.
Regarding the second post can you let me knoe when which one? Atm I got two case 1 with pragmatic and one with luckydreams.
há 2 dias
I understand that you didn't want to get the casino into trouble, but just because you're filing a complaint doesn't necessarily mean you've gotten the casino into trouble.
As for the Pragmatic Play provider, it's not possible to file a complaint against them here. Complaints can only be filed against the casino.
So I’d like to know what this game provider did if you want to file a complaint against them.
In other words, if it’s not against the casino, reopening the case won’t be possible.
Try to describe it for me please. I mean about Pragmatic Play.
ResponderCitar1
há 2 dias
I understand that you didn't want to get the casino into trouble, but just because you're filing a complaint doesn't necessarily mean you've gotten the casino into trouble.
As for the Pragmatic Play provider, it's not possible to file a complaint against them here. Complaints can only be filed against the casino.
So I’d like to know what this game provider did if you want to file a complaint against them.
In other words, if it’s not against the casino, reopening the case won’t be possible.
Try to describe it for me please. I mean about Pragmatic Play.
há 2 dias
Yeah go for it get this done for me like i said your the voice for us normal people.
há 2 dias
So csn i reopen the case? Or its not possible?
há 2 dias
Honestly go for it let help me get this back off the casino cause I realise im VIP there but they didnt support about my matter they kept telling bets were accounts when all 8 to 9 rounds there technical issues but they claimed otherwise when it clearly say bets not accepted and something didnt click you can bet next round. I got photo and proof its a technical issues. Let's open this case again. Im sorry Jaro but lets go this thsnk you for helping me again.
há 2 dias
Honestly go for it let help me get this back off the casino cause I realise im VIP there but they didnt support about my matter they kept telling bets were accounts when all 8 to 9 rounds there technical issues but they claimed otherwise when it clearly say bets not accepted and something didnt click you can bet next round. I got photo and proof its a technical issues. Let's open this case again. Im sorry Jaro but lets go this thsnk you for helping me again.
há 2 dias
Let's me knoe if you need more proof of photos and rounds i got alot to share to make my claim more stronger.
ontem
Please open your complaint and write to Tomas to let him know that you'd like to have it reopened because you're still having the problem. We'll see what he says.
ontem
You are welcome. 🙂
Hope everything will be okay.
ontem
Emailed him where do you want me to write it cause when I click and complaint and I go to that complaint?There's nowhere I can write except to hisEmailed him where do you want me to write it cause when I click and complaint and I go to that complaint? There's nowhere I can write accept to his email.
ontem
Please, hold on a bit. 😀
Try to check after yourself what you are writing. Not much of that make sense. 🙂
It's okay, just type what you want but little bit slower.
Regarding the reopen, just write to Toma's email about it and he will answer you.
há 18 horas
I have his has not reply back i sent h I m everything I got too 😢
ontem
Please, hold on a bit. 😀
Try to check after yourself what you are writing. Not much of that make sense. 🙂
It's okay, just type what you want but little bit slower.
Regarding the reopen, just write to Toma's email about it and he will answer you.
há 16 horas
Please reach out to Tomas tell him to delete all the emails I sent but 1 of them has 16 photo it in keep that one and thhe rest deleted them its confusing him because I sent them 1 by one 1 email I sent got 16 photo keep that one it explains the situation
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