Caliente.mx não quer me pagar meu dinheiro (página 2)

Hello, how long have you been waiting? Are you going through verification, is this the last document they need to verify?

You managed to sort it out in the end. I'm glad you got your money. I know it wasn't easy, but all's well that ends well.

So did you stay here to continue playing?

Good morning. After reading these comments about Caliente Casino, I've decided to support the cause. I also had a similar experience; I'd been playing at the casino for about a month. I never played slots; I prefer live tables. At first, I struggled with the verification process, but it eventually worked. There were already several transactions during that month. Sometimes I won; my biggest withdrawal was 14,000 in blackjack, but it doesn't compare to what I'd already lost.

One day, after a month of using only this casino, I had already gained confidence and even knew all the dealers. Things started going really well for me at the beginning; I had almost lost $80,000 MXN, but after several sessions over several days, I recovered the $80,000 I had lost and even won $298,000 MXN. I was so happy that night that I even went out to celebrate! Haha

At that point, when I reached that amount, I made the withdrawal. It said that amounts over 27,000 required a review process and could take between 24 and 72 hours. It didn't seem that strange to me at the time; it was just a notification that appeared on the screen after making the withdrawal. I thought it was normal for that amount, just to make sure everything was okay, so I waited. After about two days, I received an email notifying me that my account had been disabled by administrative decision and that from that moment on, I wouldn't be able to make withdrawals or deposits. I still had access, but nothing was working. When I contacted them, they told me it was something with my account verification; the documentation I sent wasn't valid because it was blurry and the information was illegible. Two months have passed since this incident. Weeks after my account was disabled, I received a refund of only the 80,000 I had lost initially. They refused to pay me the profits. A total of 298,000. Besides the 10,000 I received for redeeming my Calipoints, in my opinion, the fairest thing would have been to pay me back everything in full. But if they were going to return the amount I had lost, it should have been the entire amount I had invested from the beginning, all the thousands I had already lost. The 80,000 they deposited were already mine; I had earned them back. 😔

Buenos dias. Después de leer estos comentarios sobre Caliente Casino he decidido apoyar la causa. También tuve una experiencia similar en mi caso ya llevaba 1 mes más o menos jugando en el casino nunca jugué slots, prefiero las mesas en vivo en el inicio batalle con el proceso de verificación pero en fin si se hiso. Ya havian varias transacciones en el transcurso de este mes. Aveces ganaba, mi retiro más grande era de 14 mil en black jack pero no se compara a lo que ya havia perdido.

Un día después de un mes usando solamente este casino ya havia generado confianza hasta conocia a todos los dealers. Me empezó a ir muy bien en el inicio casi llevaba perdidos $80,000.00MX pero despues de varias sesiones en el transcurso de varios dias recupere los 80 mil que havia perdido y aparte gane $298 mil estaba tan alegre esa niche que hasta sali a festejar jaja

En ese momento, que llegue a esa cantidad hice el retiro decía que más de 27 mil era necesario pasar por un proceso de revisión y que podria tardar entre 24 a 72 horas, no se me hiso tan raro en ese momento era solo un aviso que salio en la pantalla después de hacer el retiro. Pensaba que era normal por la cantidad nomas para asegurar que todo este bien, espere. Después de más o menos 2 días recibí un correo electronico avisándome que mi cuenta havia sido deshabilitada por decisión administrativa y que desde ese momento en adelante no podré hacer retiros ni depósitos aun tenia acceso pero no me funcionaba nada. Cuando me comunique me comentaron que era algo con mi verificacion de cuenta que la documentación que mande no era válida porque estaba borrosa y que no se entendía la información. Ya pasaron 2 meses desde este incidente. Semanas después de haverme deshabilitado mi cuenta recibi un reembolso de solamente los 80 mil que havia perdido en el inicio las ganancias no me las quisieron pagar. Un total de $298 mil. Aparte 10 mil más que havia recibido por haver canjeado mis calipoints. En mi opinión, claro lo más justo era pagarme todo completo.. pero si me iban a regresar la cantidad que havia perdido huviera sido toda la cantidad que havia invertido desde el inicio todos los miles que ya havia perdido. Los 80 mil que me depositaron ya eran mios me los havia ganado de vuelta. 😔

I don't really understand the whole situation, to tell you the truth.

If the documents you have sent were blurry, they should ask you to resend them and not confiscate your winnings.

Please submit a complaint here so our team could investigate the matter, and if everything is clear from your end, hopefully you will receive the full amount with our help.

What do you say? Will you go for this?