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CasaFórumDiscussão das ReclamaçõesConta do Casino Epic bloqueada para saques

Conta do Casino Epic bloqueada para saques (página 2)

14.152 visualizações 26 respostas |
há 3 anos
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veraaa49
há um ano

I'm sorry,but this must be some kind of a missunderstanding.

Did you notice that we are not the Epic Casino,please? Keeping an eye on this whole conversation makes me feel like you seek something that is not here: anyone from the casino.

So, please explain your issues, this is what matters now. If you fail to do so, we will be unable to support you when you need it.

Please let me know whether you understand now. 🙏

há um ano

Olá! Minha conta no Casino Epic foi verificada depois que enviei meus dados e não houve problemas com saques. Mas agora diz que a conta "não ativa" não pode fazer login, escrevi para o suporte do Casino Epics sem qualquer feedback da parte deles. Que medidas devo tomar? Advogado?

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Traduzido automaticamente:
Nina92
há um ano

Hi, I'm sorry to hear that suddenly there are some issues and the casino is not responding to you at all. 

However, how long have you been without an answer? Did you have any money in your gaming account ? 

Let me know so I can try to help you.

há um ano

Ei. Sim, posso tirar Min Bengar

Traduzido automaticamente:
Margus1134
há um ano

Hi, I must have missed the point or I don't understand what you wrote. Could you please explain ? 

Jaro
há 10 meses

Hi,


I appreciate you following up. Unfortunately, nothing has changed since I last reached out. I still haven’t received any response from the casino, and I’ve even tried calling the number they’ve listed on other sites, but no one answers.


My account was verified by the casino, and I was initially able to make withdrawals. However, they suddenly disabled my ability to withdraw funds while I still had a seven-figure balance in my account.


Let me know if theres anything else I can do or if you have any advice on how to proceed.


Thanks.


Nina92
há 10 meses

Hi, I see that you contacted me after a long time and I am not sure if it will be possible to do something for you at this time, but we can at least try. 

If you say that the casino has blocked your account and you still have money in there and nobody is answering you, then I would try to file a complaint with us. 

You can use this link. 👈

Our team will look into it and see if something can be resolved or not. 

Are you up for it?

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