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CasaFórumDiscussão das ReclamaçõesO Legiano Casino não verifica e fica com seu dinheiro

O Legiano Casino não verifica e fica com seu dinheiro (página 20)

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há 8 meses

Boa noite, já faz 14 dias 🙁

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há 8 meses

Good day to you.

Sadly, it is exactly how this casino has been handling players withdrawals. Please, do not expect logical explanation or improvment. As far as I can say, the casino pays out yet withdrawals have been extremely delayed. Feel free to read this thread and also the official one 👈, but it is not pleasant reading at all.

My colleagues have been trying to reach out to every affiliate or casino co-worker willing to participate in resolving all the complaints. I wish I could add something more positive.

xristos25031984
há 8 meses

Tenho o mesmo problema com a Legiano. Podemos receber nosso dinheiro de volta?

Traduzido automaticamente:
há 8 meses

Only thing you need to do with Legiano and their sister casinos is wait — they usually pay out eventually. Worst case, they might ask for verification.


LitBruvBigMan
há 8 meses

Hello, yes I have seen quite a few similar cases myself. Most of the time it takes them about two weeks to pay off a player. For some people it is quite a lot especially when they wait for a week and then the casino asks for documents and it stretches even longer. Anyway, who knows how to be patient, I believe that as long as one hasn't broken anything, gets the money. 

Have you had the same experience?

Jaro
há 8 meses

Yeah, I’ve dealt with a few Soft2Bet casinos like Legiano and a couple others. In all my experiences, they do pay out—just sometimes takes a bit longer than you’d hope. Longest I’ve waited was about a month, and that was without them asking for any extra docs. Usually it’s quicker, but yeah, patience is key with them. As frustrating as the wait can be, I’ve never had them not pay in the end.

LitBruvBigMan
há 8 meses

Yes most players describe the same problems. I believe that anger comes when you wait for a long time and there is no extra reason for it. But it's always better to get the money later than never, I guess that would be my motto. 

Whether I would continue to play in such a casino I would probably change my mind a lot.

You play there?

Jaro
há 8 meses

Not really, I don’t like playing at casinos that handle withdrawals like that. I prefer sticking with brands I trust, where I know my withdrawal will be approved within 48 hours.

LitBruvBigMan
há 8 meses

That's what I thought and that's why I asked. I think I would also be discouraged to wait so long. 

So where do you play where you have relatively quick withdrawals?

Jaro
há 8 meses

For the last 4 months or so, I’ve been playing at BetFlare( https://casinoguru-int.com/en/betflare-casino-review-1) — they usually approve withdrawals within 24 hours, so it’s been pretty smooth, oh and it's a vpn friendly project as well.


LitBruvBigMan
há 8 meses

Thanks for the post. 

I think as long as everything is in order, withdrawals are delivered fairly quickly and customer support is friendly and helpful, that's something that I think would be definitely needed in a casino. 

May you continue to do well.😉

há 8 meses

Acabei de ser enganado. Minha conta foi fechada. Estou esperando há mais de um mês para que eles fechem minha conta e levem meu dinheiro. É um golpe. Continuem dando a eles um nível de segurança tão alto. Já perdi muito dinheiro assim...

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há 8 meses

Tenho capturas de tela de tudo, porque sabia que eram golpistas.

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weakz30
há 8 meses

I spotted something about a duplicate account mentioned in the complaint. It was a very nasty surprise, especially after all the waiting they put you through.

Luckily you said you had screenshotted all, so I guess there will be further discussion with the casino. I perfectly understand you are upset about that. Just try to hold on. We intend to resolve the matter, but sometimes it is a frustrating process...

Editado
Radka
há 8 meses

Mas o problema é que eu nunca verifiquei nenhuma conta e nunca fiz saques, se fosse assim eu entenderia mas não é o caso, enfim, desde que me deem meus ganhos é isso, o que eles não podem fazer comigo é isso, depois de esperar mais de 1 mês eles fazem isso comigo, quando eles mesmos disseram que não tem problema e se tiver algum erro é corrigido como eles disseram.

E eu tenho muitos prints de suas promessas, e eu nunca, nunca enviei meu documento de identidade ou dados bancários para outras contas além desta…


Então, se eles querem fechar, não me importo, mas quero meus lucros.

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weakz30
há 8 meses

I saw that it's getting a bit confusing and you mentioned that your friend also has an account there. 

Are you playing from the same device or on the same internet network, or at home? 

We'll have to wait and see how this develops further because I don't want to get ahead of myself since I haven't seen the whole situation as it is. 

Mirka will do everything in her power to make it fair.

há 7 meses

Hello, I'm new here, I also got here. and after reading the comments and opinions I'm really worried about whether my money will be paid out or not? I would like to pay out 5000 EUR now, but I only know how to pay in 600 EUR increments. Is there a chance that I will get it? Please, if anyone has been in similar shoes, let me know! Has anyone received this much money? Has anyone received anything after 2-3 months? Thanks in advance!

há 7 meses

Hello, I'm new here, I also got here. and after reading the comments and opinions I'm really worried about whether my money will be paid out or not? I would like to pay out 5000 EUR now, but I only know how to pay in 600 EUR increments. Is there a chance that I will get it? Please, if anyone has been in similar shoes, let me know! Has anyone received this much money? Has anyone received anything after 2-3 months? Thanks in advance!

há 7 meses

Eu tinha uma quantia grande, as parcelas não me deixaram e estou esperando há mais de 2 meses, Legiano fechou a conta, eles mesmos prometeram me dar meu dinheiro sem fechar minha conta sem motivo. Eles repetiram umas 10 vezes que meu dinheiro ia chegar 100%, mesmo no dia 9 de abril, quando afirmaram que meu dinheiro já deveria estar na minha conta e, como esperado, outra mentira, agora Legiano me diz que eles não vão me dar a conta porque minha conta está fechada e alguns de seus chats ao vivo me dizem que eu solicitei! Eu rio para não chorar, mas é assim mesmo, esse cassino é uma farsa, meu amigo. Você pode até ver minhas capturas de tela e evidências em outros tópicos sobre este tópico, onde eles se contradizem e você pode ver a mentira que eles contam. Vamos ver se o guru do cassino rebaixa a nota desses GOLPISTAS!

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dominikd01
há 7 meses

file Aí está o local dos meus primeiros comentários e a data que mencionei do meu primeiro saque. Então você pode imaginar... Que lixo e golpe é esse.

Traduzido automaticamente:
há 7 meses

Hello, I'm new here, I also got here. and after reading the comments and opinions I'm really worried about whether my money will be paid out or not? I would like to pay out 5000 EUR now, but I only know how to pay in 600 EUR increments. Is there a chance that I will get it? Please, if anyone has been in similar shoes, let me know! Has anyone received this much money? Has anyone received anything after 2-3 months? Thanks in advance!

há 7 meses

Hello.

May I ask if you have already requested the withdrawal, please?

This casino pays the players; as per the information we have, it is just that they usually delay.

So, if you request your withdrawal, please be sure to let us know how it goes and if you need any of our help.

Romi
há 7 meses

Of course, I will write down every single development for you!

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