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Ask the Casino Guru team (página 17)

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Dearest forum members, From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common. Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates. Posting reminder from the Complaint Team: Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them. All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile. If you notice anything suspicious, don’t hesitate to reach out to us directly. Thank you for your patience, and stay safe.
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há 8 meses
grptus

Eu definitivamente gostaria de aprender mais com você em algum momento sobre o guru do cassino! Gosto muito de ter um site onde você pode discutir e discutir sobre vários tópicos relacionados a jogos online.

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há 8 meses
uspt

Thank you so much for your words, I truly mean it. I'm not really used to such honest interest, so it caught me a little off guard (in the best possible way) 😊!

We're all just humans behind the screens, trying to do something meaningful, so when someone takes a moment to appreciate it like you just did, it really hits differently. It’s a rare kind of motivation that no paycheck can buy.

One thing I’ve learned while being active on this forum is that you can’t get very far with responses like "I don’t know" or "that’s not my job, I’m just the admin." It simply doesn’t work here. That’s why we try to keep up with what’s happening, what players care about, and if we truly don’t know the answer, we start digging. And that pretty much applies to anyone in Casino Guru.

Our main motto is transparency, but not the lazy kind, the more responsible one. And I won’t lie, sometimes it’s pretty exhausting. 😄

If you're interested in learning more about our work, our methods, or the reasons behind our occasional sleeplessness, please don't hesitate to keep asking. 😉 Thanks again for being here and for seeing the human side of it all. 💚

há 8 meses
itptus

OI,


Você pode ler meus e-mails e me ajudar a proteger minha privacidade?


Você enviou meus dados confidenciais para o seu site. Você pode excluir permanentemente minha reclamação da sua página? Vou registrar uma nova.



Obrigado

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há 8 meses
uspt

Hello,

I have read all of your emails, so there is no need to worry.Yesterday I consulted with developers again, but the outcome was the same:

The still visible picture is still associated with Google, not with our page or settings. I'm afraid. Basically, there is nothing else we can do on our end. 🙁



Radka
há 8 meses
grptus

Parabéns, simplesmente maravilhoso! Eu realmente acredito que você ama o que faz, não é só um salário ou um emprego! Enfim, esse resultado que você alcançou não se conquista apenas com trabalho, você também precisa amar! Era uma vez um sábio que disse que o trabalho recompensa o trabalho duro, mas quando você também ama o que faz, então você definitivamente alcançou o sucesso.

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há 8 meses
grptus

Espero que todos os usuários registrados aqui tentem participar deste site e das discussões, porque é muito bom e você aprende aqui, e não apenas discute os problemas dos cassinos que ele enfrenta! Eu sei que ele se concentra nisso, com certeza! Mas muitas vezes, daqui, eu enfrento um problema, eles abrem uma conta e depois desaparecem! Não, pessoal, se vocês lerem este meu comentário, eles merecem todo o apoio porque nos ajudam de forma organizacional e de verdade! Então, acompanhem as notícias e tudo o que tem a ver com o site e sejam ativos. Vocês desaparecem quando o problema for resolvido, vocês ajudam com seus comentários!

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Locogreko14
há 8 meses
uspt

I'm literally flattered! 🙂

Big thanks to everyone who’s not just here for the ride but actually puts in the effort! Of course, I'm not the only one who works hard behind the scenes. Teamwork!

Like a wise person once said, hard work pays off, but when you add passion, that’s when you really win. I'm not saying I love every day; just a few minutes ago I was forced to ban a user calling me and the other community member a casino scams for, well, not obvious reasons, but hey, that happens. 😀

Also, a quick shoutout to everyone who signs up, solves their problem, and keeps this place alive. thanks to people like you, this is more than just a help desk. IIt is a community where we learn, share, and support one another. So stick around, join the conversations, and help keep this space alive.

Thanks for being here, for pitching in, and for making this what it is. Couldn’t do it without you. 😎

há 8 meses
grptus

Muito obrigado também por qualquer ajuda oferecida, estamos firmes e fortes.

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há 8 meses
esptus

Boa tarde. O que é o jogo das cores?

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há 8 meses
grptus

Muito obrigado também por qualquer ajuda oferecida, estamos firmes e fortes.

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há 8 meses
uspt

Let's stay strong together. 🙂 I just wish we could show players something more when it comes to the Snatch Casino situaton, but that's a topic for the other thread.

há 8 meses
esptus

Boa tarde. O que é o jogo das cores?

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há 8 meses
uspt

Good day, and welcome!

Could you please specify the color game for me? I have no idea what that might be.

há 6 meses
uspt

I have to say, I enjoy playing for fun the different games offered at casino guru, however, the majority of the casinos that are promoted here are really shady, like shady shady... I have visited a few, I have played for real money in a few of them, I tried some free, no deposit bonuses, and all in all, my experience with these casinos, sucked. You are better of playing for free here at casino guru than trying any of these casinos. I just opened an account in a casino to avail of a no deposit bonus, just for testing purposes and obviously after the free spins, they required you to make a deposit, well, I was not able to recognize the language in the casino and when I checked, the language was Russian, Russian, really? so I requested my account to be closed and they wanted me to provide them more information (validate my account) before closing it, I was not about to provide any more info to a Russian casino. All in all, really bad experiences with all the casinos I have tested (recommended by casino guru) playing for real money and no deposit bonuses. Again, you are better off just playing for fun here at casino guru.

há 6 meses
uspt

Are you even human? )) When you ask a question and get an answer within five minutes, that's very respectable.

Eva.Savoch
há 6 meses
uspt

He's not human anymore )))


há 6 meses
septus

Alguém já ouviu falar do cassino Fexabet? Eles tinham uma promoção que oferecia 900 dólares para jogar ou sacar. Eu joguei um pouco e atualmente tenho 90.000 dólares. O que você acha?

Editado
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Gold67
há 6 meses
uspt

Hello.

Perhaps you can compare your experiences with the following thread, which should serve as the warning for players. The thread is here 👈👈


Did you notice anything suspicious? I'd say you were quite lucky! However, every bonus usually has a limited cashout, so how much are you able to withdraw, please?


In any case, please put in the casino's URL so we can check it out. I could not find any Fexabet. I did, however, find Hexabet for instance.

Editado
Radka
há 6 meses
septus

https://fexabet.com/home

Você pode se divertir nesta página

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Gold67
há 6 meses
uspt

Well, did you check the warning thread I sent you? This is one of the scams of the same group.

file

Same layout, same logo - same scam.


há 4 meses
uspt

Why has luck always been bad in tournaments? 😐😂

há 4 meses
uspt

Why isn't there a dedicated app for this beautiful website?

YAHIA2026
há 4 meses
uspt

Oh, I'd love to tell you, but definitely keep trying. Maybe you'll win one day.☘️

As for the app, maybe sometime in the future, but I don't think it's on the agenda for now. 😀

há 4 meses
uspt

Hello, i would like to ask whats the reason Hungarian users can only see 3 Hungarian poor casino on the site. Can you give me a detailed information about what happened, whats the reason of this change? Thank you!

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