há 2 anos
É para verificação! O que devo fazer?
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22bet withdrawal issues (página 7)
há 2 anos
Send in your own card with the rest of your verification documents forget about the previous deposits you made on the other card. If you send in a card not registered in your name it will be rejected.
há 2 anos
Mas se eu enviar meu cartão, eles verão que não corresponde ao cartão de depósito
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há 2 anos
Wait and see what Radka has to say I’m just trying to help you understand that if you send in a card that doesn’t match that of your verification documents it will be rejected. As I see it the only chance you have is to send in a card registered in your name and hope they don’t check the card used for previous deposits. The casinos I have used in their terms and conditions state that only the named card holder can deposit. I always make sure I’m verified before I make any deposit that’s the safest way. Using someone else’s card at an online casino is a no no!!
há 2 anos
Have you a withdrawal pending if so for how much is it for?
há 2 anos
1400 e eu digitei 1500
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há 2 anos
😯 ooh that’s a lot to lose if they are not going to pay you until you are verified. I have an idea but wait and see what Radka has to say first she might no different to my knowledge on this situation
há 2 anos
Se puder, me diga o que posso fazer, preciso agir o mais rápido possível
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há 2 anos
You should not panic and wait for a second opinion from Radka she’s the expert. This is what I would do if I was in your situation.
cancel the withdrawal
make the smallest deposit possible using your own card
make a new withdrawal request minus the new deposit
send in your verification documents including your card the one you made the last deposit with.
hope that when they check that the card you made your last deposit with matches the verification card and if so the withdrawal should go through smoothly.
I would still get a second opinion on here from Radka.
há 2 anos
Ok! Obrigada! Vou esperar por ela, se tiver que inserir 10 euros com meu cartão e enviar imediatamente uma foto do cartão para verificação, assim que aceitarem a verificação posso sacar o dinheiro novamente com o outro cartão?
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há 2 anos
No the whole point is that the deposit and withdrawal is made with the registered card and that they match. As they probably won’t sanction the withdrawal.
1
há 2 anos
Você pode me perguntar além desta documentação mais?
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há 2 anos
Sorry I didn’t understand the question. Every casino asks for different KYC documents it now normally a selfie with your ID showing eg your passport. Proof of address I normally send a bank statement first page and then the method you made a deposit with your bank card in this case. It can varie casino to casino so I would check with the casino as to what is acceptable
há 2 anos
Você pode responder por favor?
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há 2 anos
Eu me registrei na 22bet, e usei um cartão visa que não está em meu nome, fiz depósitos e saques sem nenhum problema, mas agora eles me pedem para verificar a conta, enviei um documento de identidade e agora tenho para enviar o cartão visa, mas o cartão visa não está no nome do usuário do cadastro da página 22bet, há algum problema?
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há 2 anos
That should be a big problem in any decent casino I'm afraid 😕 It's forbidden to use payment methods registered to any other name than yours in most of casinos even if the person borrowed you the card willingly.
The standard process is that the casino closes your account a returns the deposit but it's hard to say what 22bet will do.
há 2 anos
You should not panic and wait for a second opinion from Radka she’s the expert. This is what I would do if I was in your situation.
cancel the withdrawal
make the smallest deposit possible using your own card
make a new withdrawal request minus the new deposit
send in your verification documents including your card the one you made the last deposit with.
hope that when they check that the card you made your last deposit with matches the verification card and if so the withdrawal should go through smoothly.
I would still get a second opinion on here from Radka.
há 2 anos
Hello nigeljc,
Frankly, I see this attempt as a very risky one. They will find out I guess.
The other problem point is this casino applies unfair terms and conditions and actively uses those against players. So giving them another "fair" reason wouldn't help the cause, I'd say. 😔
I know it's hard, but, normally, we all have to agree with the terms and conditions to proceed to the first deposit. In this case, it wouldn't be fair to encourage the player to act like this even if I truly understand that the motivation is only to help.
há 2 anos
Hello miralles8666,
I'm sorry you have to learn your lesson this way. Take it as a good reason to get yourself more familiar with all Terms and Conditions because if you breach (willingly and unwillingly) one of those, your winnings are lost and your account probably closed. 🙁.
Feel free to do so here:
https://casino.guru/fair-gambling-codex-for-players
Frankly, you chose a poor casino to play in, and if you try to explain what happened, I honestly think they will not be much cooperative. If you try to use your own card now, I'm sure they will find out.
You won big, and the casino makes very sure that you have not violated any rules - which you have 😔
I'm truly sorry I can't help you with this.
há 2 anos
oi, estou com problemas com um saque na 22bet, eles me pediram dados e fotos diferentes, por último o extrato da conta do cartão com o qual depositei.
Depois de enviar, eles continuam respondendo para respeitar as solicitações do departamento de segurança, praticamente para eles o extrato bancário que continuo encaminhando não é bom.
Como posso corrigi-lo?
Estou lutando com eles há uma semana, não aguento mais!!
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há 2 anos
Hello,
it's crucial to understand what is from with the statement - why it gets rejected. Then you must provide it the "right way".
Have you been told what is wrong, please? Format, some banking detail is missing, perhaps?
Kindly let me know.
há um ano
I noticed that a lot of people search for more information about 22bet casino and withdrawals from the casino. I'd like to highlight the fact that the casino is currently on 2 different blacklists and they have no reaction policy to player complaints so I really don't recommend you to play there. Choose another casino if you want to stay safe.
