CasaFórumDiscussão Geral sobre o JogoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 182)

4.323.138 visualizações 24.118 respostas |
há 2 anos
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
1...181 182 183...1.312
Adicionar post
Gojira7346
há um ano
uspt

Interesting. I will have to do the same tomorrow when I get a chance. As I know some of them have obviously gone through Mastercard as a processor but never knew how to contact them!

Dt100
há um ano
uspt

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há um ano
uspt

make sure its the mastercard Uk twitter, should have a gold tick next to the name, they're quite prompt and helpful

há um ano
uspt

Heeey! What did you dm them? Just the usual stuff, or something else? 🤠

há um ano
uspt

Revolut also rejected my claims, I filed a complaint since some of the chargebacks went through but not everyone. The complaint was also rejected without any explaination why some were rejected and some not.


I also emailed merchantsurcharge@mastercard.com about these merchants. No response yet.

lehairbaj
há um ano
uspt

Just explained my situation, and how the company i dealt with operated and violated the law/ToS, they seemed quite interested so they're investigating

k98m9c54x5
há um ano
uspt

Revolut aren't great with these type of disputes, best bet is an ombudsman and try mastercard again

Gojira7346
há um ano
uspt

u told them that u deposit for Casino ?

há um ano
septus

Por favor, mantenha-nos informados sobre a resposta da Mastercard.


Tenho transações para "LuxTel, Londres". A Revolut primeiro negou 6 transações, então no dia seguinte, quando tentei com as 5 que eu tinha deixado exatamente com a mesma descrição, etc., eles de repente prosseguiram com a contestação.


Todos são feitos por meio de um Mastercard digital da Revolut. Recorri, mas eles continuam argumentando que precisam seguir regras etc. para o Mastercard.


Sim? Então por que você foi em frente com as outras 5 transações depois que as primeiras foram negadas 😅


Nenhuma lógica.


Editado
Traduzido automaticamente:
kw7zsvjbnh
há um ano
uspt

Yes, told them the truth, the transactions aren't listed as gambling transactions (wrong merchant code) though even though i deposited at a casino so i'd assume that's why they're interested

há um ano
uspt

Anyone had any luck with getting refunded direct from -


velobet

goldenbet

rolleto

donbet

casinoways


Or have any idea how to approach higher up as I just keep getting ignored or refused refunds via email! I have had 2 successful refunds back in July with 2 other sites! Staying hopeful 🤞🏼

Meeegzzzz33
há um ano
uspt

Tried goldenbet directly but no result, currently working with an ombudsman as chase bank wouldn't issue a chargeback and MasterCard (they're investigating)

Gojira7346
há um ano
uspt

My bank are the same refused to investigate. Appalling really isn’t it. I’ve read up on this thread about Santeda BV being the owner of goldenbet etc did you get anywhere with them?


hope the ombudsman supports you and gets the justice you deserve!

Colin09 apagou a publicação
Meeegzzzz33
há um ano
uspt

Took them 3 days to send me an email to send stuff to support my claim to, within an hour they'd replied with some basic ToS reply, was well more than an hours worth of evidence to go through, just sort of fobbed me off, hopefully the ombudsman leans on them a bit as they have a bit more authority than i do, Santeda are worse than goldenbet itself, they're not allowed to operate to UK customers, and have been sanctioned for doing similar in Spain, Australia and Sweden.

Colin09
há um ano
uspt

Depends what you told them, they asked for more details from me so they could escalate it to a higher team, may be worth asking them to do that.

Lucid_1337
há um ano
septus

Muito estranho. Isso foi recentemente ou?

Traduzido automaticamente:
Lakita1994
há um ano
uspt

Hi

Did you find out contact details for Auri Digital?


k98m9c54x5
há um ano
septus

Sim, o primeiro pedido foi enviado em 31 de agosto e eles foram negados.


Desde 7 de setembro, os que permaneceram passaram a disputar.


Escrevi o mesmo motivo para todos, que não recebi nada entregue e que eles vendiam serviços digitais etc.



Editado
Traduzido automaticamente:
há um ano
uspt

Hi

Has anyone been successful with


Theplatinum

Skinsonly

slideflare

Quillessay


any help appreciated

Sutton
há um ano
uspt

Slideflair = transactworld.com , email them and you will get a refund ✌️

1...181 182 183...1.312
Ir para a páginade 1.312 páginas

Adicionar post

flash-message-reviews
Avaliações dos utilizadores – Escreva a sua avaliação e partilhe a sua experiência
2000eur push_alt
Partilhe os seus ganhos nas slots da Pragmatic Play e tenha outra possibilidade de ganhar com o Casino Guru!
Trustpilot_flash_alt
Qual a sua opinião sobre o Casino Guru? Partilhe a sua opinião

Siga-nos nas redes sociais – Posts diários, bónus sem depósito, novas slots e muito mais

Subscreva a nossa newsletter para bónus sem depósito, torneios grátis, novas slots e muito mais.