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You’re unlucky you joined the forum late. One of my friends got £7000 back from almost 25 different merchants but they are wise to it now
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Alguém tem dicas sobre como proceder quando o banco (Revolut) não quiser ajudar com o estorno?
Eles dizem que não têm o direito de contestar essas transações. Se eu não conseguir, eles vão para a fraude e bloqueiam o cartão.
Apelei da decisão deles, mas não adiantou. Aprendi que eu poderia recorrer ao Banco da Lituânia ou à Autoridade Estatal de Proteção aos Direitos do Consumidor se não estivesse satisfeito com a decisão deles.
O estranho é que a Revolut ajudou com alguns reembolsos com a justificativa de MCC incorreto, bloqueio de jogo e assim por diante.
Agora estou pensando no que posso fazer como sueco contra esses comerciantes na Inglaterra, banco na Lituânia e cassino em Curaçao. Se vale a pena tentar levar isso adiante.
Ainda não encontrei Keygo, Londres, e um comerciante quer que eu envie selfies e documentos de identidade.
Parece sem esperança.
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damn, it’s so annoying, it seems my only way to get my money is through the ombudsman
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I got 5000 back from ombudsman but mine was on a technicality and was very lucky. If you want some advice. Any companies in Nigerian or Estonia. You can buy their company reports online for line £1. I got lots of money back directly emailing/messaging the owners. They phone numbers even become available and a lot have WhatsApp
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I was honest and gave the full explanation and basically said that they miscoded gambling transactions in order to circumvent blocks (I had some at the time)
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luckily I have Monzo, so I can see the merchant’s bank details and I can therefore complain to the holding account’s bank (I.e the company’s bank account provider). Don’t know if you can do the same with high street banks but might be worth contacting them to get the sort code and account number of the bank account you transferred the money to, or the address and location of the merchant if it was a card payment
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interesting, good idea! i’ll give that a go, thanks mate
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Good evening
how do you do this please
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Can I ask what you sent in the first place I am about to go into battle with them
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Any help with Parnora Lithuania, Noltiro Lithuania and Pay Assurance SAS?
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For Jokabet?
I said I want a refund as you don’t allow UK players, they sent some terms and conditions, then I sent the previous email and then all sorted.
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another day goes past with no progress🙁
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Same - zero updates from Barclays or chase.
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It's so annoying. I keep chasing them, but they just don't have any urgency to get this resolved.
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Chase were a pain on two previous chargebacks so I would imagine FOS route.
Unsure on Barclaycard, on a call they mentioned 14 days plus 1 (her words) but I cannot find anywhere online mention of that apart from the merchant has 14 days when they bank with Barclays to answer a chargeback but this won’t be applicable to the merchants in Nigeria.
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I've heard about that too. Apparently, you have to wait 14 days from the purchase date before they can raise the chargeback. I think that actually is a legitimate rule unfortunately.
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Que e-mail devo enviar ao cassino para um reembolso
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Santander just rang me to say that they can’t get my money back as they do not assist with gambling transactions, but the merchants on my statement aren’t anything to do with gambling! The guy on the phone said he could raise it as a chargeback but now I’m worried that these fake companies will make receipts or something? What should I do?
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Only decent thing is barclaycard don’t include any fees or the transactions in the bill until resolved.
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