há 2 meses
No, did you contact swipez the payment method that took your money? I just emailed every week and they randomly gave me a refund
há 2 meses
Wrote all emails on the website
há 2 meses
Yeah true I can imagine they've had alot by now
há 2 meses
Fantastic! Thanks for letting me know. I’ll keep following up then
ResponderCitar1
há 2 meses
Did you need proof of purchase? Order number anything?
há 2 meses
No meu caso, não. Simplesmente usei os e-mails que enviei para a Najada, que eles nunca responderam, e isso foi o suficiente. Na minha reclamação, afirmei que a empresa nunca entregou nada, e ponto final.
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há 2 meses
Hi could you please tell me what you wrote to them i have alsow send many mails they awnser 1 time but then never came back?…
ResponderCitar1
há 2 meses
I just said fraudulent transactions I need a refund immediately gave the last four digits of my card number and my full name said otherwise the police will be involved and my bank will investigate them. Also on their website. They have a Czech Republic email address. I copied them in as well, and I think what they do is investigate them as well. I heard no response except from an automated email from the Czech Republic email address and then within three weeks, I’ve got a full refund still haven’t had any emails of confirmation or anything but I’ve got my money back.
ResponderCitar1
há 2 meses
Could you pleas email me what you wrote if its okej? My mail i [email protected]
ResponderCitar1
há 2 meses
Hi Heather what transactions have you got with them ?
há 2 meses
Can anyone help Ownrwallet are just ignoring all my emails 12 days ago they said they are looking into it once I provided card details since blanking all emails
há 2 meses
Hi Chloe I don’t suppose you still have that Czech email address do you? TIA
há 2 meses
All 3 emails are on this page on the website https://swipez.eu/complaints-disclaimer
há 2 meses
ResponderCitar1
há 2 meses
But aren’t they the ones processing all those strange companies on the statement that are listed under Czech Republic, Prague?
há 2 meses
I have no clue all I know is I got a refund
há 2 meses
Feel free to email me [email protected]
Leoca79
há 2 meses
No nothing, total refusal
há 2 meses
Hey Kishen, might be able to help- my email is [email protected]
há 2 meses
In there terms it states complaints have to be resolved within 14 days
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