Boomerang Casino - Os ganhos do jogador foram anulados e a conta encerrada.

I deposited over €700 and wanted to withdraw my money which was then scam €4050.

After that, my account was blocked and verification was rejected.

The casino gave no reasons for this.

I'm still trying to get my money

Ich habe über 700€ eingezahlt und wollte mein Geld was dann 4050€ Betrug auszahlen.

Danach wurde mein Konto gesperrt und die Verifizierung angelehnt.

Das casino gab hierzu keine Gründe an.

Ich versuche immernocj mein Geld zu bekommen

Hello Thomas23456,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Boomerang Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when did the verification process begin? Did you accumulate your winnings with real money or did you use a bonus? Since when is your account closed? When was the last time you speak to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Thomas23456,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.