Evolve Casino - O jogador acredita que o seu pagamento foi atrasado.

Once again, evolvebets casino intentionally delays withdrawals, assuming they'll be canceled and you'll lose your balance...! I always find it interesting when you withdraw small amounts up to €100; it works well.

As soon as this amount is exceeded, every effort is made to boycott them...! I can only warn against paying there again or even giving them a platform...!

This isn't the first time something like this has happened there...! But as soon as you ask support, you're ignored, harassed with AI messages, or even blocked from chat altogether...!

The terms and conditions clearly state that the payout will be processed after 48 hours or that you will receive information about the length of the payout period, but neither that nor proper handling of them is possible...unfortunately...!?!

Zum wiederholten Male, wird mit Absicht die Auszahlung von evolvebets casino verzögert in der Annahme das diese storniert wird und man das Guthaben verspielt...! Ich finde es immer interessant wenn man kleine Beträge bis 100€ auszahlen lässt, funktioniert es gut.

Sobald dieser Betrag darüber ist wird mit allen Mitteln versucht diese zu boykottieren....! Ich kann nur davor warnen dort nochmals ein zu zahlen bzw denen überhaupt eine Plattform zu bieten...!

Es ist nicht das erste Mal das dort sowas geschieht...! Sobald man aber nachfragen tut beim Support wird man ignoriert, mit ki Nachrichten hingehalten oder sogar komplett für den Chat gesperrt...!

In den AGBs steht klar nach 48h wird die Auszahlung bearbeitet oder man bekommt auf die Länge der Dauer zur Auszahlung Informationen, aber weder das noch ein ordentlicher Umgang ist mit denen möglich...leider...!?!

Dear Tekkney90,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Wow, then you're probably in cahoots with them...! You're supposed to pay right away, but you have to accept payouts as they see fit...?!? Applause for that, and thanks for nothing...!

Wow dann steckt ihr wahrscheinlich mit denen unter einer Decke...! Bezahlen soll man gleich aber Auszahlungen muss man hinnehmen so wie es den Herrschaften passt....?!? Applaus dafür und danke für nix...!

Dear Tekkney90, do I understand correctly that you're no longer interested in receiving any further assistance from our side?

Of course...But I don't understand why this casino makes such a fuss about larger sums of money when something like this happens repeatedly, and there's not much you can do about it...

I am in contact with other players and they have verifiably received amounts of up to €50 all within 48 hours and as I said I had the same issue recently with €1000.

This shows that this is a disgusting scam to keep you waiting and at best cancel...

Doch na klar...Aber ich verstehe nicht, wenn sowas zum wiederholten Male vorkommt, das dieses casino bei größeren summen so ein Zirkus macht und man dagegen nicht viel machen kann...

Ich bin mit anderen Spielern in Kontakt und die haben nachweislich Beträge bis 50€ alle innerhalb von 48h erhalten und wie gesagt das gleiche Thema hatte ich vor kurzem erst mit 1000€.

Das zeigt ja das dies eine widerliche Masche ist einen hin zu halten um bestenfalls zu stornieren...

Dear Tekkney90,

I hope you are doing well. As the recommended time frame has now passed, could you kindly update us on whether your withdrawal has successfully been received or if there have been any new developments regarding your case? Thank you for your time, and I look forward to your response.

Dear Tekkney90,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.