Lalabet Casino - O pedido de reembolso do jogador está atrasado.

lalabet has offered me a refund. I signed a contract but they have not payed me out yet. They are not responding to any form o communication.

Dear MilanoJuz,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Lalabet Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate why were you supposed to get a refund? I will be waiting for your reply patiently.

Best regards,

Nick

Hi Nick!

thank you for responding. I was supposed to get the refund because I was legally not allowed to gamble on this site. Although the website stated it was my own responsibility, they offered me a refund anyway. I signed the contract a few weeks after Some communication back and forth. I can not discuss the contents of this contract as this is part of the contract, but then, since they failed to pay out my refund, maybe I should..

kind regards.

Dear MilanoJuz,

Could you please clarify the reason you were not permitted to play in the casino? For further review, kindly forward the relevant agreement and any other communication between you and the casino to nikolas.b@casino.guru.

I look forward to your response.

Best regards,

Nick

Dear MilanoJuz,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.