Nine Casino - Jogador alerta sobre possíveis perdas no cassino.

Do not play at this casino. You're guaranteed to lose money. In all the times I deposited, I never once had winnings above my deposit amount.

It looks nice, but the bonuses are useless because you have to play an unreasonable number of times before you can cash out anything.

Avoid giving your money to these people.

Não joguem neste casino. Perda de dinheiro certa. No muito dinheiro que carreguei, em cada carregamento nunca tive uma única vez acims do valor depositado.

Muito bonitinho, muita tanga com os bónus que não dão nada e mesmo que dê tens que jogar nao sei quantas vezes o valor.

Esqueçam não dêem dinheiro a esta gente

Dear greenlion,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

Due to the increased volume of complaints during this time of year, we kindly request your patience while awaiting our responses. We aim to publish each complaint within 48 hours of submission but reserve up to 7 days to reply to any subsequent comments. Additionally, please be aware that it might take a bit longer for your complaint to be assigned to a resolver, as we are currently managing over 900 complaints.

Your understanding is greatly appreciated. Wishing you a delightful holiday season, and we will get back to you as soon as possible.

Dear greenlion,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.